ZipRecruiter

Log In

1

Samsung Technical Support Jobs (NOW HIRING)

Samsung Electronics

CVD Process Engineer - Wafer Bonding

Austin, TX · On-site

$70K - $179K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Samsung Austin Semiconductor Samsung is a world leader in advanced semiconductor technology ... Providing technical support and training to operators and technicians on equipment operation and ...

Samsung Electronics Co., Ltd.

GCS Gas Engineer

Austin, TX · On-site

$76K - $174K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Samsung Austin Semiconductor Samsung is a world leader in advanced semiconductor technology ... Communicate and coordinate with Fab Engineering groups to provide technical support, supply issue ...

Samsung Electronics Co., Ltd.

GCS Gas Engineer

Austin, TX · On-site

$76K - $174K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Samsung Austin Semiconductor Samsung is a world leader in advanced semiconductor technology ... Communicate and coordinate with Fab Engineering groups to provide technical support, supply issue ...

Samsung Semiconductor, Inc.

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... technical support relationships. Report on all sales activity and provide assessment of revenue opportunity along with model and unit forecast. * Maintain acute awareness of Samsung and competitor ...

Samsung Electronics Co., Ltd.

GCS Specialty Gas Team Lead

Taylor, TX · On-site

$113K - $151K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Samsung Austin Semiconductor Samsung is a world leader in advanced semiconductor technology ... Support technical troubleshooting of emergent equipment issues. * Work with maintenance teams to ...

Samsung Semiconductor, Inc.

GCS Chemical Engineer

Austin, TX · On-site

$70K - $179K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Samsung Austin Semiconductor Samsung is a world leader in advanced semiconductor technology ... Communicate and coordinate with Fab Engineering groups to provide technical support, supply issue ...

Samsung Electronics America

GCS Chemical Engineer

Austin, TX · On-site

$70K - $179K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About Samsung Austin Semiconductor Samsung is a world leader in advanced semiconductor technology ... Communicate and coordinate with Fab Engineering groups to provide technical support, supply issue ...

previous page

Showing results 41-60

All JobsTechnology JobsSamsung Technical Support Jobs

Samsung Technical Support information

See salary details

$14

$26

$44

How much do samsung technical support jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for samsung technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a Samsung Technical Support?

A Samsung Technical Support job involves assisting customers with troubleshooting, diagnosing, and resolving technical issues related to Samsung products. This may include smartphones, tablets, TVs, appliances, and other electronics. Support is provided through phone, chat, email, or in-person, depending on the role. Technicians may also guide users on product features, warranty services, and software updates. Strong communication and problem-solving skills are essential for this role.

What are the typical daily responsibilities of a Samsung Technical Support?

As a Samsung Technical Support professional, your daily responsibilities include answering customer inquiries via phone, chat, or email, troubleshooting and diagnosing technical issues with Samsung devices, and documenting support cases in CRM systems. You may also provide step-by-step guidance to customers, escalate complex problems to higher-level technicians, and keep updated with new product features and software updates. Collaboration with engineering teams and regular training are common to stay current with the latest technology. This role requires balancing high-quality customer care with efficient case management, making each day dynamic and customer-focused.

What are the key skills and qualifications needed to thrive in Samsung Technical Support?

To thrive as a Samsung Technical Support specialist, you need strong troubleshooting abilities, knowledge of Samsung products and technology, and typically at least a high school diploma or relevant technical certification. Familiarity with customer support ticketing systems, remote diagnostic tools, and proprietary Samsung software is often required. Excellent communication, patience, and problem-solving skills make candidates stand out in this position. These competencies ensure efficient resolution of customer issues, high satisfaction rates, and smooth collaboration with both users and internal teams.

Does Samsung offer technical support?

Samsung Technical Support is available to assist customers with product issues, troubleshooting, and repairs through various channels such as phone, chat, and online support portals. Support services are typically provided during business hours and may require proof of purchase or warranty validation.
More about Samsung Technical Support jobs

What are the most commonly searched types of Samsung Technical Support jobs?

The most popular types of Samsung Technical Support jobs are:

What job categories do people searching Samsung Technical Support jobs look for?

The top searched job categories for Samsung Technical Support jobs are:

Samsung Technical Support jobs near you
Infographic showing various Samsung Technical Support job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Customer Support / Helpdesk - Level 1

MOTA

Sunnyvale, CA • On-site

$9 - $17/hr

Full-time

Medical, Retirement, PTO

Re-posted 25 days ago

Job description

Company Description

UNorth, established in 1999, is a global leader of innovative consumer products and services. 

Our products range across many industries including Electronics, Aviation, Fashion, Toys, Pet Supplies, and Information Technology.
The underlying principle of all operations is the same: be the most innovative, provide an exceptional customer service, and earn results by working hard. 

UNorth offers a fun, highly-intelligent, flexible, and informal working atmosphere. We'll challenge you, involve you, and celebrate your contributions. Build your future by joining a winning team that wants you to succeed. 
There is a wide range of pay, health, and benefit programs available that include wellness benefits, retirement benefits, paid time off, career development, and more. 
UNorth Brands you will be working on specifically are:
Consumer Electronics
www.MOTA.com 

Aviation Headset for Pilots
www.FlyFaro.com 

Job Description
  • Job Title: Technical Customer Support / Helpdesk - Level 1
  • Job Description: We are looking for a bright, sharp, and organized internet savvy individual to join our team in Sunnyvale, CA for Level 1 or Level 2 technical support Position.
  • Type: Full-time
  • General Working Days: Monday-Friday (May include occasional work or tasks off-hours or weekends)
  • General Working Hours: Minimum of 40 hours per week. Irregular hours as needed.
  • Availability: Immediate Opening


RESPONSIBILITIES

  • Able to quickly understand and efficiently resolve customers' concerns
  • Able to provide superb customer care to all customers
  • Able to find technical answers and solutions online
  • Excellent Problem Solving Skills
  • Comfortable communicating over the phone, email, online, and live chat
  • Able to troubleshoot basic  IT related issues such as connecting computers, internet connections, etc
Qualifications
  • Exceptionally Sharp, Punctual, Detailed-Oriented, and Organized
  • Excellent Writing Skills.
  • Be Technical and up to date on Technology
  • General Computer Skills (Windows troubleshooting, Excel, Outlook Email, Internet, Website, etc)
  • Understand basic HTML
  • Must be active on Facebook, Twitter, Instagram, YouTube
  • Ability to multi-task and prioritize in a fast-paced environment
  • Excellent troubleshooting and repair skills
  • Be able to work independently or as a team. Motivated with good interpersonal skills. Good research skills
  • Legal to Work in the United States and be able to pass background check and screening


RESPONSIBILITIES (Include but not limited to):

  • Able to quickly understand and efficiently resolve customers' concerns
  • Able to provide superb customer care to all customers
  • Able to find technical answers and solutions online
  • Excellent Problem Solving Skills
  • Comfortable communicating over the phone, email, online, and live chat
  • Able to troubleshoot basic IT related issues such as connecting computers, internet connections, etc


____________________________________________________________

IN ORDER TO KNOW IF YOU'RE A RIGHT FIT TO APPLY FOR THIS POSITION, YOU SHOULD BE ABLE TO:

  • You should know (without research) top 5 technology product of this year.
  • You should know (without research) what is the name of the next generation Apple and Samsung Mobile Product
  • Consider yourself a sharp and internet savvy person
  • Consider yourself technical
  • Consider yourself a detailed-oriented person
  • Consider yourself proper candidate with ability to achieve "Professional Communication" and "Customer Satisfaction"
Additional Information
  • General Rate for this position is: $9 - $17 / Hour
  • Please Indicate your availability
  • This is an on-site position. Please do not apply if you are looking for remote work.

Apply