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Samsung Customer Service Jobs (NOW HIRING)

2020 Companies

Samsung Experience Consultant

Danbury, CT · On-site

$20/hr

If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices ...

2020 Companies

Samsung Experience Consultant

Danbury, CT · On-site

$20/hr

If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices ...

2020 Companies

Samsung Experience Consultant

Ocala, FL · On-site

$16/hr

If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices ...

2020 Companies

Samsung Experience Consultant

Boston, MA · On-site

$20/hr

If you are passionate about cutting-edge technology and strive to provide first-rate customer service join our team of experienced salespeople to drive consumer sales of Samsung Electronic devices ...

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Samsung Customer Service information

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How much do samsung customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for samsung customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Samsung Customer Service position, and why are they important?

To thrive as a Samsung Customer Service representative, you need strong communication and problem-solving skills, along with a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) software and basic knowledge of Samsung products and troubleshooting processes are often required. Patience, active listening, and the ability to remain calm under pressure are key soft skills in this role. These abilities enable representatives to efficiently resolve customer issues, enhance customer satisfaction, and maintain Samsung’s reputation for quality support.

What are the most common challenges faced by Samsung Customer Service representatives?

Samsung Customer Service representatives often encounter challenges such as handling a high volume of inquiries, managing complex technical questions, and addressing frustrated customers. The variety of Samsung products means you may need to quickly learn about new devices and updates, as well as stay current on troubleshooting procedures. Developing effective problem-solving skills and maintaining clear communication can help navigate these situations successfully. Despite these challenges, the role provides valuable experience in customer support, technology, and teamwork, which can open doors to future advancement within customer service or related fields.

What is a Samsung Customer Service job?

A Samsung Customer Service job involves assisting customers with inquiries, troubleshooting technical issues, processing returns or warranties, and providing product information. Representatives communicate via phone, email, chat, or in-person at service centers to ensure customer satisfaction. Key responsibilities may include resolving complaints, guiding customers through product setup, and escalating complex issues to technical teams. This role requires strong communication skills, patience, and knowledge of Samsung products and services.

More about Samsung Customer Service jobs
What cities are hiring for Samsung Customer Service jobs? Cities with the most Samsung Customer Service job openings:
What are the most commonly searched types of Samsung Customer Service jobs? The most popular types of Samsung Customer Service jobs are:
What states have the most Samsung Customer Service jobs? States with the most job openings for Samsung Customer Service jobs include:
What job categories do people searching Samsung Customer Service jobs look for? The top searched job categories for Samsung Customer Service jobs are:
Samsung Customer Service jobs near you
Infographic showing various Samsung Customer Service job openings in the United States as of June 2026, with employment types broken down into 92% Full Time, 4% Part Time, and 4% Nights. Highlights an 96% In-person, and 4% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Samsung Customer Service & Account Reps Needed

Excel Management Group

Panama City, FL • On-site

Full-time

Posted 28 days ago

Job description

Company Description

Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while,  fostering our team's growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivebring quality and results. Excel Management Group values teamwork within our agency and strives for good partnerships across all platforms.

Job Description

Enthusiastic, Sports Minded Reps Needed - Perfect for New Grads!

Talk sports, movies, and entertainment while building a career representing DIRECTV, the world's number one satellite entertainment company.

At EMG, we work inside some of the world's largest retailers acquiring new customers for Direct, helping directv promote their new products and services. Helping Directv build and enhance their marketing leading brand.

We offer a Competitive Hourly Wage (Based on 40 hours), PLUS omission and Weekly Bonuses. Our representatives receive a Guaranteed Pay Check at the end of each week. Our commission plan is very attractive. The most successful employees earn well above their guarantee!

The sky is the limit as we have the opportunity to staff hundreds of retail locations throughout the country.

Qualifications

We are looking for future leaders to grow into management roles within our company while focusing on the following areas:

~ Development of marketing campaigns and strategies

~ Customer Service and client Acquisition

~ Implementation of product launches

~ Rigorous leadership training

~ Those that excel leading and training others may be provided with the opportunity to open their own business representing our clients

~ In-store promotional advertising

If you are a candidate looking for a opportunity to grow with us in an exciting, fast- paced career, THEN APPLY TODAY!

THESE POSITIONS ARE IMMEDIATE AND FULL-TIME!

Management will review all submitted resumes and contact those they feel are most qualified.

THIS IS NOT A DOOR TO DOOR SALES OR TELEMARKETING POSITION!

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply