Salesforce Jobs in Rochester, MI (NOW HIRING)

HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model.

Our Mission - To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care.

Our Shared Vision - Every patient deserves access to quality healthcare.

Our Values - The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other.

Why You Should Want to Work with Us

• Health, Dental, Vision, Disability & Life Insurance, and much more
• 401K Retirement Plan (with company match)
• Tuition, Professional License and Certification Reimbursement
• Paid Time Off, Holidays and Volunteer Time
• Paid Orientation and Training
• Great Place to Work Certified
• Established in 11 states
• Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today!

More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits. 

The Salesforce Developer will develop world-class Salesforce applications for our evolving CRM, engagement, care management, and scheduling requirements. As a Salesforce Developer, you will be responsible for developing customized solutions with the Salesforce platform. You will also gather technical requirements, analyze project objectives, create customer workflows, and troubleshoot errors. Role requires experience working with Salesforce CRM platforms, Health Cloud, Field Service Lighting, application development skills, and the ability to solve complex software problems. Create dynamic and scalable Salesforce applications that meet the changing needs of the company. This role will interact directly with stakeholders at all levels, which requires the ability to translate technical information into layman's terms, clearly explaining technical options and their potential impact.

Essential Duties and Responsibilities

• Develop customized solutions, including designing, coding and implementing applications within the Salesforce platform that align with business needs and priorities
• Test and monitor the stability and functionality of the application, including troubleshooting and fixing bugs
• Write documents and provide technical training for Salesforce staff
• Maintain the security and integrity of the application software
• Adhere to Salesforce best practices, maintain code documentation, and write/maintain test cases for all custom development
• Take ownership of release cycles to implement and deploy new/updates to existing applications and code
• Collaborating with the Salesforce Team to validate business requirements and any considerations (security, scalability, limits)

In this role you may work with. . .

• Product Development (onshore and offshore)
• IT
• Product Management 
• Clinical Teams
• Integration partners as needed

Required Knowledge, Skills, and Experience

• Bachelor's degree in Computer Science or Software Engineering
• Two - Four years of experience working with Salesforce
• Advanced knowledge of Salesforce CRM platforms
• Previous work experience with Salesforce application and software development
• Experience developing customer-facing interfaces and designing scalable, best practice solutions
• Experience in change management and governance
• Experience writing technical documentation 
• Proficient in MYSQL, Apex, JavaScript, Native, VisualForce and Omnistudio
• Ability to problem solve high-level software and application issues
• Ability to liaise with stakeholders at all levels
• Experience working in an agile environment
• A proactive attitude to platform enhancements
• Excellent relationship building skills
• Ability to liaise with stakeholders at all levels
• Translating requirements into technical solutions
• Excellent communication skills

Preferred Knowledge, Skills and Experience

• Active in the Salesforce community
• Certified Salesforce Platform Developer

Conditions of this role to be aware of. . .

• Occasional evening and weekend work to meet deadlines
• Ability to travel up to 5% of the time

HarmonyCares and HarmonyCares Hospice are not affiliated with Harmony Hospice Care. HarmonyCares Hospice does not conduct business in OH. HarmonyCares Hospice conducts business in MI, VA, WI, TX, IN, IL.