ZipRecruiter

Log In

1

Salesforce Support Jobs in Delaware (NOW HIRING)

Booz Allen Hamilton

MuleSoft Architect

Dover, DE · On-site

$99K - $225K/yr

Salesforce Certified MuleSoft Platform Architect or Salesforce Certified MuleSoft Platform ... To support engagement and effective communication, employees working virtually are generally ...

Banyan

Aftercare Coordinator

Milford, DE · On-site

Share key updates and coordinate communication using Teams and Salesforce to support interdisciplinary collaboration. Advocacy, Collaboration & Compliance * Support patient retention and safety ...

previous pagenext page

Showing results 21-40

All JobsSalesforce Support JobsSalesforce Support Jobs in Delaware

Salesforce Support information

See Delaware salary details

$40.5K

$98.9K

$155.1K

How much do salesforce support jobs pay per year?

As of Aug 21, 2026, the average yearly pay for salesforce support in Delaware is $98,947.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,600.00 and $119,100.00 per year, depending on experience, location, and employer.

What is a Salesforce Support?

A Salesforce Support job involves assisting users with technical issues, troubleshooting system errors, and ensuring the smooth operation of the Salesforce platform within an organization. Responsibilities often include user management, data maintenance, report generation, and providing guidance on best practices. Support professionals may also work on system configurations and collaborate with developers to resolve complex issues. Strong problem-solving skills and a deep understanding of Salesforce functionality are essential for success in this role.

What are the typical daily responsibilities of a Salesforce Support professional?

Salesforce Support professionals typically handle user inquiries, troubleshoot issues within the Salesforce platform, and provide guidance on best practices and platform usage. Their day involves resolving support tickets, collaborating with technical teams for issue escalation, conducting user training sessions, and helping to implement new Salesforce features. They may also perform routine system maintenance, monitor data quality, and generate reports as needed. This role often requires strong teamwork and collaboration with both end-users and IT or development teams to ensure the system is running smoothly and business needs are met.

What are the key skills and qualifications needed to thrive in the Salesforce Support position, and why are they important?

To thrive as a Salesforce Support professional, you need a solid understanding of Salesforce CRM functionality, troubleshooting skills, and a bachelor's degree in information technology or a related field. Familiarity with Salesforce Service Cloud, data management tools, and certifications like Salesforce Administrator are often required. Strong communication, patience, and analytical thinking help you effectively assist users and resolve their issues. These skills are essential to ensure smooth business operations, maximize user satisfaction, and drive organizational productivity.

Does Salesforce Support offer remote jobs?

Salesforce Support roles often offer remote work options, especially for customer service and technical support positions. Many companies in the tech industry provide remote opportunities for support staff, requiring familiarity with Salesforce tools and certifications. Availability of remote jobs can vary by employer and role requirements.

What are the most commonly searched types of Salesforce Support jobs in Delaware?

The most popular types of Salesforce Support jobs in Delaware are:

What are popular job titles related to Salesforce Support jobs in Delaware?

For Salesforce Support jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Salesforce Support jobs in Delaware look for?

The top searched job categories for Salesforce Support jobs in Delaware are:

Salesforce Support jobs near you
Infographic showing various Salesforce Support job openings in Delaware as of August 2026, with employment types broken down into 89% Full Time, and 11% Part Time. Highlights an 78% In-person, and 22% Remote job distribution, with an average salary of $98,947 per year, or $47.6 per hour.

Customer Service Representative - Order Management & Customer Support

On-Board Companies

Wilmington, DE • On-site

$25/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

On-Board Services is hiring a Customer Service Representative - Order Management & Customer Support in Wilmington, DE
Subject Line: Position Title and State you are located
resumes@onboardusa.comFor immediate consideration please send your resume to
About Us:
On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.
Position Details:
Title: Customer Service Representative - Order Management & Customer Support
Position Type: 1 year contract with additional opportunity contingent upon performance and continued business need
Job Location: Wilmington, DE
Shift: 1st Shift
Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance, PTO
Compensation: $25/HR
Position Overview
The Customer Service Representative serves as a customer-focused liaison responsible for promoting and implementing functional excellence while providing domestic customer service based on business and customer needs. This role supports the continuous improvement of quality processes through best practices, training, and auditing.
The Customer Service Representative must develop a thorough understanding of the domestic order management system, as well as all applicable policies and procedures. Experience with SAP R/3 (or equivalent), order entry, pricing, documentation, and invoicing is required. Knowledge of quality systems and previous business experience are preferred.
This position offers the opportunity to become proficient in multiple business applications, including SAP R/3, SharePoint, and Salesforce.com, while supporting various business units. The incumbent will work closely with demand and supply planners, market segment teams, customer service representatives, manufacturing sites, warehouses, regional contacts, freight forwarders, carriers, finance teams, and customers to ensure customer needs are met while maintaining quality standards.
Responsibilities include, but are not limited to:
  • Responding to customer inquiries
  • Utilizing business unit tracking systems
  • Resolving customer disputes
  • Issuing credit and debit memos
  • Processing samples and rebates
  • Monitoring sales orders throughout the order fulfillment process
  • Maintaining accurate documentation and customer records
This position also requires a thorough understanding of and active participation in the corporate Sarbanes-Oxley (SOX) Section 404 compliance process as it relates to customer service.
Minimum Skills Required
  • Demonstrated experience as a Customer Service Representative beyond call center and/or retail customer service.
  • Previous knowledge of the Sales-to-Cash (STC) and Requisition-to-Pay (RTP) processes is preferred.
  • Excellent verbal communication and interpersonal skills with internal teams, including Customer Service, Manufacturing, Supply Chain, Product Management, Sales, Marketing, Finance, Warehousing, and Transportation, as well as external customers.
  • Minimum of 6 months to 1 year of SAP R/3 (or equivalent ERP) experience, including order entry, delivery creation, and invoicing.
  • Intermediate to advanced proficiency in Microsoft Office, including Excel, Word, and PowerPoint. Microsoft Office assessment scores must be included.
  • Experience with Salesforce.com and SharePoint is preferred.
  • Ability to adapt quickly to changing priorities, business conditions, and personnel while maintaining a professional and customer-focused approach.
  • Strong problem-solving skills with the ability to identify process improvement opportunities and implement change.
  • Demonstrated ability to multitask, manage projects, and translate business needs into practical implementation plans.
  • Proven flexibility and adaptability in a fast-paced, team-oriented environment.
  • Excellent organizational skills with the ability to:
    • Provide accurate follow-up
    • Understand inventory management
    • Support business unit strategies
    • Translate strategic objectives into effective customer service practices
Education and Experience
Required
  • College degree
  • Previous customer service experience
  • SAP R/3 or equivalent ERP experience
Preferred
  • Bachelor's degree

www.onboardusa.com
Apply Today!
On-Board was founded in 1976 by Robert L. Wilson to provide Engineering and Design services to the chemical manufacturing industry. Today, On-Board is a thriving privately held family of companies with services including: Consulting, Professional Engineering, Industrial Maintenance and Facility Management, Contracted Manufacturing and Production Services, as well as Temporary Staffing and Recruiting throughout North America.
The On-Board Family of Companies conducts operations through its Corporate Headquarters located in East Windsor, NJ along with Regional Offices in New Castle, DE and Wake Forest, NC. On-Board's Mission is to provide "Flexible Service by applying the talents of our people, work processes and technology to meet our clients' expectations in a Safe, Responsible and Dependable manner."
On-Board Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, sex, national origin, age, disability or genetics.
JD# 25-01153

Apply