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Salesforce Support Engineer Jobs in Utah (NOW HIRING)

nCino

Technical Data Support Engineer

Lehi, UT · On-site

As a Technical Support Engineer, you will provide technical support to customers and other support ... Applicable certifications, such as Salesforce Administrator certification and Salesforce App ...

nCino OpCo

Technical Data Support Engineer

Lehi, UT

As a Technical Support Engineer, you will provide technical support to customers and other support ... Applicable certifications, such as Salesforce Administrator certification and Salesforce App ...

Proofpoint

Staff Product Support Engineer

Draper, UT · On-site +1

Documenting work in the ticketing system (Salesforce experience preferred) Requirements for the role: * 10+yearswork experience as a Technical Support Engineer * 10+yearswork experience withnetwork ...

Proofpoint

Staff Product Support Engineer

Draper, UT · On-site +1

Documenting work in the ticketing system (Salesforce experience preferred) Requirements for the role:   * 10+ years work experience as a Technical Support Engineer * 10+ years work experience with ...

Zions Bancorporation

Salesforce Developer

Midvale, UT · On-site

$90K - $120K/yr

Support and maintain systems for optimal performance and reliability. * Participate in unit testing, feasibility assessments, and systems documentation. * Execute and manage change and release ...

Zions Bank

Salesforce Developer

Midvale, UT · On-site

$90K - $120K/yr

Support and maintain systems for optimal performance and reliability. * Participate in unit testing, feasibility assessments, and systems documentation. * Execute and manage change and release ...

Enterprise Services

Salesforce Developer

Midvale, UT · On-site

$90K - $120K/yr

Support and maintain systems for optimal performance and reliability. * Participate in unit testing, feasibility assessments, and systems documentation. * Execute and manage change and release ...

AAPC

Junior Salesforce Developer

Salt Lake City, UT · On-site +1

$53.25 - $70.50/hr

Troubleshoot and resolve technical issues as they arise, providing timely and effective support to end-users. Must-Haves * 3 years of proven experience as a Salesforce Developer and Administrator ...

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Salesforce Support Engineer information

See Utah salary details

$34.6K

$76.7K

$135.6K

How much do salesforce support engineer jobs pay per year?

As of Jun 15, 2026, the average yearly pay for salesforce support engineer in Utah is $76,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $95,100.00 per year, depending on experience, location, and employer.

What is a Salesforce Support Engineer job?

A Salesforce Support Engineer is responsible for troubleshooting, resolving technical issues, and providing support for Salesforce users within an organization. They work closely with administrators, developers, and end-users to ensure the system runs smoothly. Their tasks include diagnosing system errors, configuring Salesforce settings, and assisting with integrations. They may also provide training and documentation to help users optimize their Salesforce experience. Strong problem-solving skills, knowledge of Salesforce architecture, and effective communication are key to this role.

What are the key skills and qualifications needed to thrive in the Salesforce Support Engineer position, and why are they important?

To excel as a Salesforce Support Engineer, you need a solid background in Salesforce administration, troubleshooting, and understanding of CRM workflows, generally demonstrated by a relevant degree or equivalent experience. Familiarity with tools such as Salesforce Service Cloud, Apex, SOQL, and Salesforce Administrator certification are highly valued. Strong problem-solving abilities, clear communication, and customer-focused attitude help you address user issues efficiently and collaborate with diverse teams. These skills are crucial to ensure smooth system operation, resolve technical problems, and deliver a positive user experience for clients and stakeholders.

What does a typical day look like for a Salesforce Support Engineer?

A typical day for a Salesforce Support Engineer involves responding to user inquiries, troubleshooting technical issues within the Salesforce platform, and collaborating with other IT and business teams to resolve complex problems. You may also be tasked with monitoring system performance, documenting solutions, and participating in regular team meetings to discuss ongoing projects or updates. Alongside technical problem-solving, you'll often work directly with end-users to understand their needs and provide guidance on best practices. This mix of responsibilities offers variety in your workday and opportunities to make a direct impact on operational efficiency.

What are the most commonly searched types of Salesforce Support Engineer jobs in Utah? The most popular types of Salesforce Support Engineer jobs in Utah are:
What are popular job titles related to Salesforce Support Engineer jobs in Utah? For Salesforce Support Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Salesforce Support Engineer jobs in Utah look for? The top searched job categories for Salesforce Support Engineer jobs in Utah are:
Salesforce Support Engineer jobs near you
Infographic showing various Salesforce Support Engineer job openings in Utah as of June 2026, with employment types broken down into 2% Locum Tenens, 4% As Needed, 53% Full Time, 14% Part Time, 25% Contract, and 2% Nights. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $76,738 per year, or $36.9 per hour.
Technical Data Support Engineer

Technical Data Support Engineer

nCino

Lehi, UT • On-site

Full-time

Posted 18 days ago

Job description

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.
As a Technical Support Engineer, you will provide technical support to customers and other support personnel who are diagnosing, troubleshooting, repairing, and debugging nCino product issues, as well as working through complex product configuration changes and strategic feature implementation. You will respond primarily to complex technical issues in an effort to replicate, isolate, and resolve problems outside of the scope of front-line product support.
Essential Functions:
  • Apply nCino product knowledge to diagnose and troubleshoot complex technical issues related to nCino platform and integrated systems; serve as the first point of escalation for field engineers and other support personnel.
  • Demonstrate intermediate technical knowledge of one or more nCino business solution lines and their interdependencies with other nCino solution lines with proven ability to develop Subject Matter Expert (SME) skills on assigned function(s) and/or as a case owner for increasingly strategic accounts with the ability to develop Primary Support Engineer skills to hold key customer accounts.
  • Configure complex product functions to meet the requirements of customers using standard documents and guidance from senior Support Engineers or leaders. Provide guardrails for customer configuration requests that do not adhere to best practices.
  • Reports design, reliability, and maintenance problems to internal stakeholders including leaders and product design/software engineering teams, and assists in developing and prioritizing solutions to meet customer needs.
  • Deploy customer feature upgrades, product installation, and training.
  • Monitor and respond to support tickets in a timely manner, ensuring service level agreement (SLAs) are met.
  • Provide exceptional support to customers/users where the product is highly technical in nature; may involve liaising with internal and external stakeholders to identify resolutions to technical issues.
  • Apply knowledge centered methodology to create and maintain knowledge articles and other support documentation.
  • Participate in training sessions to stay updated on latest product information, technology, and support practices. May contribute to training content and delivery to internal stakeholders.
  • Contribute to project teams and other special assignments to enhance the effectiveness, innovation, and efficiency of the Customer Success organization
  • Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors.
  • Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working.
  • Stay informed on AI advancements to drive continuous learning and scalable growth opportunities.

Required Qualifications:
  • Undergraduate degree in Computer Science, Information Technology, Engineering, or a related field or equivalent education and 2+ years of professional experience.
  • Exceptional problem-solving skills and the ability to troubleshoot complex technical issues.
  • Excellent communication skills, both written and verbal, with ability to influence stakeholders.
  • Ability to work effectively in a team environment.
  • Foundational understanding of nCino product and/or software design components.
  • Customer-focused with a commitment to providing high-quality support.
  • nCino product training baseline or ability to obtain within first 6 months of employment

Preferred Qualifications:
  • Applicable certifications, such as Salesforce Administrator certification and Salesforce App Builder certification, or ability to obtain within first 6 months of employment
  • Experience with SaaS products and services, and/or CRM systems
  • Previous experience in a technical support role
  • Ability to support in other timeframes

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
The pay range for this role is based on relative market data and alignment with our compensation philosophy. The range displayed reflects the minimum and maximum of the pay range for each job posting, which is used to determine new hire rates/salaries and takes into consideration multiple factors including but not limited to knowledge, skills, abilities, proficiencies, experience, education, licensures/certifications, as well as business and organizational needs. nCino reserves the right to modify the posted range consistent with our internal practices and external market movement. The recruiter for this job posting can share more compensation details during the recruitment process, as base salary is only one component of the total compensation package per position posted.
The base salary range for this job is:
$58,700.00 - $93,900.00
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.

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