ZipRecruiter

Log In

1

Salesforce Support Engineer Jobs in Utah (NOW HIRING)

NICE

Technical Support Engineer

Sandy, UT · Hybrid

The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides ... Browser software including IE, Chrome and developer tools CRM software such as Salesforce Strong ...

Zions Bancorporation

Salesforce Developer

Midvale, UT · On-site

$90K - $120K/yr

Support and maintain systems for optimal performance and reliability. * Participate in unit testing, feasibility assessments, and systems documentation. * Execute and manage change and release ...

Enterprise Services

Salesforce Developer

Midvale, UT · On-site

$90K - $120K/yr

Support and maintain systems for optimal performance and reliability. * Participate in unit testing, feasibility assessments, and systems documentation. * Execute and manage change and release ...

Zions Bank

Salesforce Developer

Midvale, UT · On-site

$90K - $120K/yr

Support and maintain systems for optimal performance and reliability. * Participate in unit testing, feasibility assessments, and systems documentation. * Execute and manage change and release ...

Zions Bank

Salesforce Application Developer

Midvale, UT · On-site

$52.25 - $69.25/hr

The Senior Salesforce Application Developer will play a key role in supporting the Salesforce platform on system integrations, security protocols, and support standards while providing technical ...

Zionsbank Corp

Salesforce Application Developer

Midvale, UT · On-site

$52.25 - $69.25/hr

The Senior Salesforce Application Developer will play a key role in supporting the Salesforce platform on system integrations, security protocols, and support standards while providing technical ...

Zionsbank Corp

Salesforce Application Developer

Midvale, UT

$52.25 - $69.25/hr

The Senior Salesforce Application Developer will play a key role in supporting the Salesforce platform on system integrations, security protocols, and support standards while providing technical ...

AAPC

Junior Salesforce Developer

Salt Lake City, UT · On-site +1

$53.25 - $70.50/hr

Troubleshoot and resolve technical issues as they arise, providing timely and effective support to end-users. Must-Haves * 3 years of proven experience as a Salesforce Developer and Administrator ...

next page

Showing results 1-20

All JobsSalesforce Support Engineer JobsSalesforce Support Engineer Jobs in Utah

Salesforce Support Engineer information

See Utah salary details

$34.6K

$76.7K

$135.6K

How much do salesforce support engineer jobs pay per year?

As of Jul 28, 2026, the average yearly pay for salesforce support engineer in Utah is $76,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,300.00 and $95,100.00 per year, depending on experience, location, and employer.

What is a Salesforce Support Engineer job?

A Salesforce Support Engineer is responsible for troubleshooting, resolving technical issues, and providing support for Salesforce users within an organization. They work closely with administrators, developers, and end-users to ensure the system runs smoothly. Their tasks include diagnosing system errors, configuring Salesforce settings, and assisting with integrations. They may also provide training and documentation to help users optimize their Salesforce experience. Strong problem-solving skills, knowledge of Salesforce architecture, and effective communication are key to this role.

What are the key skills and qualifications needed to thrive in the Salesforce Support Engineer position, and why are they important?

To excel as a Salesforce Support Engineer, you need a solid background in Salesforce administration, troubleshooting, and understanding of CRM workflows, generally demonstrated by a relevant degree or equivalent experience. Familiarity with tools such as Salesforce Service Cloud, Apex, SOQL, and Salesforce Administrator certification are highly valued. Strong problem-solving abilities, clear communication, and customer-focused attitude help you address user issues efficiently and collaborate with diverse teams. These skills are crucial to ensure smooth system operation, resolve technical problems, and deliver a positive user experience for clients and stakeholders.

What does a typical day look like for a Salesforce Support Engineer?

A typical day for a Salesforce Support Engineer involves responding to user inquiries, troubleshooting technical issues within the Salesforce platform, and collaborating with other IT and business teams to resolve complex problems. You may also be tasked with monitoring system performance, documenting solutions, and participating in regular team meetings to discuss ongoing projects or updates. Alongside technical problem-solving, you'll often work directly with end-users to understand their needs and provide guidance on best practices. This mix of responsibilities offers variety in your workday and opportunities to make a direct impact on operational efficiency.

What are the most commonly searched types of Salesforce Support Engineer jobs in Utah? The most popular types of Salesforce Support Engineer jobs in Utah are:
What are popular job titles related to Salesforce Support Engineer jobs in Utah? For Salesforce Support Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Salesforce Support Engineer jobs in Utah look for? The top searched job categories for Salesforce Support Engineer jobs in Utah are:
Salesforce Support Engineer jobs near you
Infographic showing various Salesforce Support Engineer job openings in Utah as of July 2026, with employment types broken down into 1% Locum Tenens, 93% Full Time, 4% Part Time, and 2% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $76,738 per year, or $36.9 per hour.
Technical Support Engineer

Technical Support Engineer

NICE

Sandy, UT • Hybrid

Other

This job post has expired today. Applications are no longer accepted.

Job description

So, what's the role all about?

 The Associate Technical Support Engineer (TSE) is a frontline support engineer and provides technical assistance to our customers' technical support and IT staff who support our suite of contact center software solutions. Our solutions utilize complex technologies, and the associated issues require deep technical knowledge and excellent problem-solving skills to resolve. 
How will you make an impact?  

 Develop subject matter expertise in our core technologies, and at least one other technology specialty 
 Provide technical support to customers via phone, online, chat, and email 
 Demonstrate professional, assertive, articulate, and friendly verbal and written communication in all aspects of your work while building confidence among all customers and stakeholders 
 Ability to actively listen, ask relevant questions and challenge customers appropriately 
 Maintain ownership and communication responsibility for each assigned incident from initial report through resolution, even when others are engaged to achieve resolution 
 Provide timely, articulate, effective and substantive updates via our incident management system, ensuring that all details of case work are captured into case notes for each incident. Ensure that these details are given to the customer in regular cadence throughout the resolution process 
 Reach agreement with the customer on the severity and priority of each issue, ensuring that it is properly set in the case throughout the resolution process 
 Ensure that each case that you own is progressing according to the response and resolution targets as specified in our Service Level Agreements (SLA) 
 Other duties as assigned

 
Have you got what it takes? 

 Associate degree or currently working towards a bachelor's degree in Computer Science, Business Information Systems, Networking or similar field, or equivalent work experience required. 
 2+ years' work experience in a technical support capacity supporting Internet Service Providers, networks, and/or Business Software 
 2+ years' experience working with and knowledge in at least one of these technologies: Contact center software, Telecommunications, Computer Networking, Programming and Integrations. Specific technologies include but are not limited to: 
 ACD/IVR, Workforce Management, Screen Recording, Analytics, Quality Management, Reporting, Outbound Dialer, etc. 
 SONUS, WebRTC, SIP, LCR, VBR, PSTN, VoIP, Dedicated circuits (T1, DS3, MPLS, etc.), Dialer best practices, PBX, Carrier interactions, OC-X, 1+ and toll-free services 
 Ethernet hardware, load balancers, proxies, firewalls routers, gateways. Protocols including but not limited to TCP/IP, HTTP, HTTPS, FTP, SFTP, RTP, VPNs, DNS, SMTP, UDP, TCP, IP, and ARP 
 Relational Databases such as MSSQL, Oracle, MySQL, MariaDB. REST API's, SOAP API's, Scripting Logic Development, Log based fault isolation, 
 C based languages, XML, JSON, etc. Browser software including IE, Chrome and developer tools 
 CRM software such as Salesforce 
 Strong technical, analytical and problem-solving skills for diverse issues in high-pressure, complex, multi-platform/system/vendor environments 
 Understanding of networking technologies and telecommunications architecture (PBX, Carriers, VoIP, SIP, IP Routing) 

 
 What's in it for you?

Join an ever-growing, market-disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Apply