You will also implement Salesforce and analytics proof of concepts and drive product adoptions to ... Partner with solution architects, product managers, CSMs, developers, and data teams to ensure ...
You will also implement Salesforce and analytics proof of concepts and drive product adoptions to ... Partner with solution architects, product managers, CSMs, developers, and data teams to ensure ...
Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ ... Salesforce certifications * Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud ...
Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ ... Salesforce certifications * Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud ...
Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ ... Salesforce certifications * Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud ...
Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ ... Salesforce certifications * Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud ...
Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ ... Salesforce certifications * Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud ...
Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ ... Salesforce certifications * Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud ...
Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ ... Salesforce certifications * Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud ...
Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ ... Salesforce certifications * Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud ...
SFDC consultant
San Jose, CA · On-site
Job type: 6 + months contract Responsibilities 5-6 years of CRM experience with relevant SFDC ... Experienced with atleast 2 end-to-end SFDC implementations with engrained knowledge in Force.com ...
SFDC consultant
San Jose, CA · On-site
Job type: 6 + months contract Responsibilities 5-6 years of CRM experience with relevant SFDC ... Experienced with atleast 2 end-to-end SFDC implementations with engrained knowledge in Force.com ...
Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ ... Salesforce certifications * Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud ...
Experience implementing CRM platforms (SAP CRM, Oracle Sales Cloud, Microsoft Dynamics) or CPQ ... Salesforce certifications * Expertise in at least two Salesforce clouds: Sales Cloud, Service Cloud ...
Salesforce Application-Architect
Brea, CA · On-site
$71 - $88.25/hr
... development teams, and implementing Salesforce solutions using various technologies ... of CRM concepts, business processes, and best practices. • Proficiency in Salesforce ...
Salesforce Application-Architect
Brea, CA · On-site
$71 - $88.25/hr
... development teams, and implementing Salesforce solutions using various technologies ... of CRM concepts, business processes, and best practices. • Proficiency in Salesforce ...
Salesforce Delivery Manager
Los Angeles, CA · On-site
$74.25 - $92.25/hr
Translate complex business challenges into practical technology strategies and implementation ... Ensure solutions adhere to Salesforce best practices, security standards, and enterprise ...
Salesforce Delivery Manager
Los Angeles, CA · On-site
$74.25 - $92.25/hr
Translate complex business challenges into practical technology strategies and implementation ... Ensure solutions adhere to Salesforce best practices, security standards, and enterprise ...
Salesforce Configuration & Administration Essentials * CRM Roadmap Planning & Implementation * Onsite-Offshore Coordination * Stakeholder Management & Communication Skills * Healthcare Payer Domain ...
Quick apply
Salesforce Configuration & Administration Essentials * CRM Roadmap Planning & Implementation * Onsite-Offshore Coordination * Stakeholder Management & Communication Skills * Healthcare Payer Domain ...
As proxy to product owner, validate user stories and ensure successful implementation, working ... Serve as the primary administrator and expert user of JIRA, overseeing project management ...
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Studio+ - Salesforce Solution Architect Manager - Tech Consulting - Open Location
Sacramento, CA · On-site
$166.90 - $289.70/hr
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New
Studio+ - Salesforce Solution Architect Manager - Tech Consulting - Open Location
Sacramento, CA · On-site
$166.90 - $289.70/hr
As a Manager in Salesforce Solution Architecture, you will shape solution direction across complex ... Typically 4‑6+ years of relevant Salesforce implementation experience with teams of five or more ...
New
Solution Design & Implementation * Collaborate with technical teams to design scalable Salesforce ... Exposure to Agile methodologies and CRM optimization
Quick apply
Solution Design & Implementation * Collaborate with technical teams to design scalable Salesforce ... Exposure to Agile methodologies and CRM optimization
Studio+ - Salesforce Solution Architect Manager - Tech Consulting - Open Location
San Francisco, CA · On-site
$166.90 - $289.70/hr
As a Manager in Salesforce Solution Architecture, you will shape solution direction across complex ... Typically 4-6+ years of relevant Salesforce implementation experience with teams of five or more ...
Studio+ - Salesforce Solution Architect Manager - Tech Consulting - Open Location
San Francisco, CA · On-site
$166.90 - $289.70/hr
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Solutions Architect - Salesforce
San Francisco, CA · On-site
$81.25 - $100.75/hr
Required : • 8-12+ years of experience in technical CRM architecture, system integration, or enterprise solutions engineering with a strong emphasis on Salesforce implementations. • Deep ...
Solutions Architect - Salesforce
San Francisco, CA · On-site
$81.25 - $100.75/hr
Required : • 8-12+ years of experience in technical CRM architecture, system integration, or enterprise solutions engineering with a strong emphasis on Salesforce implementations. • Deep ...
Salesforce Architect
El Segundo, CA · On-site
$73.50 - $91/hr
We're a global, innovative management and technology consulting firm with offices in the U.S ... Lead end-to-end Salesforce solution and technical architecture across assessments, implementations ...
Salesforce Architect
El Segundo, CA · On-site
$73.50 - $91/hr
We're a global, innovative management and technology consulting firm with offices in the U.S ... Lead end-to-end Salesforce solution and technical architecture across assessments, implementations ...
Implementation Manager - Spend/ERP
San Francisco, CA · On-site
$150K - $250K/yr
Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and ... do As an Implementation Manager, you will own the end-to-end delivery of complex client ...
Implementation Manager - Spend/ERP
San Francisco, CA · On-site
$150K - $250K/yr
Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and ... do As an Implementation Manager, you will own the end-to-end delivery of complex client ...
... of CRM application Experience in solution design, implementation and testing of the CRM ... especially with SFDC implementation a huge plus Additional Information Job Status: Full Time ...
... of CRM application Experience in solution design, implementation and testing of the CRM ... especially with SFDC implementation a huge plus Additional Information Job Status: Full Time ...
Salesforce Technical Lead / Solution Architect - Sacramento, CA - Only W2 - JK
Sacramento, CA · On-site
$73.75 - $91.25/hr
... implementing large-scale citizen/customer portals • Experience with Salesforce license management and platform optimization • Strong communication and stakeholder management skills Company
Salesforce Technical Lead / Solution Architect - Sacramento, CA - Only W2 - JK
Sacramento, CA · On-site
$73.75 - $91.25/hr
... implementing large-scale citizen/customer portals • Experience with Salesforce license management and platform optimization • Strong communication and stakeholder management skills Company
Studio+ - Salesforce Solution Architect - Senior - Tech Consulting -Open Location
Sacramento, CA · On-site
$112.30 - $185.40/hr
Apply quality, risk management, privacy, cybersecurity, and responsible AI considerations ... Typically 2-4+ years of relevant Salesforce implementation experience, including hands‑on ...
New
Studio+ - Salesforce Solution Architect - Senior - Tech Consulting -Open Location
Sacramento, CA · On-site
$112.30 - $185.40/hr
Apply quality, risk management, privacy, cybersecurity, and responsible AI considerations ... Typically 2-4+ years of relevant Salesforce implementation experience, including hands‑on ...
New
Salesforce Implementation Manager information
What is the difference between Salesforce Implementation Manager vs Salesforce Business Analyst?
| Aspect | Salesforce Implementation Manager | Salesforce Business Analyst |
|---|---|---|
| Primary Role | Oversees Salesforce deployment, manages project timelines, coordinates teams | Analyzes business needs, gathers requirements, documents processes |
| Required Skills | Project management, Salesforce platform knowledge, leadership | Business analysis, communication, Salesforce understanding |
| Certifications | Salesforce Administrator, PMP or similar project management certs | Salesforce Administrator, Business Analysis certifications |
| Work Environment | Project teams, client sites, corporate offices | Business units, client meetings, documentation tasks |
While both roles work within the Salesforce ecosystem, the Salesforce Implementation Manager focuses on leading and managing the deployment process, ensuring project success. The Salesforce Business Analyst concentrates on understanding business needs and translating them into Salesforce solutions. Both roles often collaborate but serve distinct functions in Salesforce projects.
What are the key skills and qualifications needed to thrive as a Salesforce Implementation Manager?
What are the main challenges a Salesforce Implementation Manager faces during project rollouts, and how can they be addressed?
What does a Salesforce Implementation Manager do?

Functional-Technical Salesforce Customer Success Manager/Business Analyst
San Diego, CA • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 15 days ago
Solar Turbines rating
8.4
Based on 23 frontline employees who took The Breakroom Quiz
80th of 487 rated machine equipment manufacturers
Job description
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Do you thrive at the intersection of technology, customer relationships, and business strategy? Do you excel at translating complex business requirements into measurable, scalable, and sustainable results through hands-on implementation?
Solar Turbines is seeking a self-motivated, high-energy Customer Success Manager with deep technical and functional expertise in Salesforce, a passion for innovation, strong execution, and a commitment to timely delivery and continuous improvement. This is not a passive support role - it is a high-impact opportunity to serve as a strategic advisor and an actionable implementation partner.
As a trusted functional-technical advisor, you'll collaborate with business stakeholders, solution architects, and cross-functional technical teams to deeply understand use cases, translate complex business requirements into technical solutions, optimize end-to-end processes, and build sustainable, scalable, high-value solutions that drive long-term business success. You will also implement Salesforce and analytics proof of concepts and drive product adoptions to ensure solutions are aligned with best practices and built for usability and longevity.
What You'll Do
Strategic Partnership & Functional-Technical Advisory
- Act as a trusted advisor to cross-functional business units (Sales, Marketing, Operations, Legal, Finance, Business Management, Overhaul, etc.), understanding their needs, goals, and challenges.
- Understand and document use cases, business processes, and requirements.
- Translate complex business requirements into clear, actionable functional design and technical requirements.
- Create and present proof of concept (POC) solutions to demonstrate feasibility, value, and alignment before full implementation.
- Lead discovery workshops and working sessions to identify use cases, gather requirements, develop process flows, build consensus, and propose solution options.
Hands-On Technical & Functional Implementation
- Own the full Salesforce solution lifecycle: requirement elicitation/gathering, conduct feasibility analysis, configuration, testing, deployment, and optimization.
- Configure and maintain Salesforce objects, flows, automations, and integrations to support scalable business processes.
- Partner with solution architects, product managers, CSMs, developers, and data teams to ensure seamless integration across platforms.
- Develop reports and dashboards.
- Assess and solve root-cause issues with a focus on sustainability, future-proof design.
Product Adoption & Continuous Improvement
- Drive solution adoption by aligning technical solutions to users' needs and business priorities.
- Monitor solution performance and user feedback to identify improvement opportunities.
- Collaborate with CSM peers to drive continuous improvements and share knowledge.
- Recommend and implement enhancements based on analysis, trends, and business input.
- Create documentation, training, and enablement content to support business self-service and engagement
What We're Looking For
Minimum Qualifications:
- Bachelor's degree in Computer Science, Engineering, Information Technology, Mathematics, Data Analytics, Information Systems, or Business Technology,
- 8+ years of experience in Customer Success, Business Analyst role with hands-on Salesforce implementation experience (Sales Cloud, Service Cloud, LWC, Einstein, AppExchange, automation tools, data management, reporting, and dashboard)
- Proficient with Apex, Visualforce, and Salesforce Lightning
- Experience with Salesforce APIs and integrations
- Data modeling and database (SQL, Oracle, etc.) experience
- Development experience in C#, Java, Angular, or python
- Proven ability to understand use cases, elicit requirements, analyze business processes and data, and translate business needs into effective functional and technical solutions.
- Solid problem-solving skills to identify and resolve Salesforce configuration issues.
- Experience designing and implementing enterprise solutions with a strong understanding of business processes, configuration, automation, data flow, and integrations.
- Excellent presentation and documentation (requirements/user stories/process flows) skills.
- Excellent planning, organizational, and time management skills.
- Track record of successfully managing and delivering multiple projects concurrently.
- Solid Agile/Scrum skills.
- Strong team player with a collaborative mindset.
- A self-starter mindset with strong ownership, accountability, and a drive for continuous learning and improvement.
- Certifications: Salesforce System Administrator, Platform developer I/II
Preferred Qualifications:
- Experience with Industrial Gas Turbine (Sales, Overhaul, Service Parts, Marketing) or Manufacturing
- Familiarity with CRM Analytics
- Azure DevOps experience
- Agile/Scrum & Waterfall frameworks
- Application & system integrations experience
- Informatica IICS experience
- Snowflake, Matillion experience
- Salesforce Data Cloud experience
- Agentforce experience
Summary Pay Range:
$112,704.00 - $169,056.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
What Solar Turbines employees say
Pay
Benefits
Hours and flexibility
Workplace
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About Solar Turbines
Sourced by ZipRecruiter
Industry
Oil and gas extraction
Company size
5,001 - 10,000 Employees
Headquarters location
San Diego, CA, US
Year founded
1927