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Salesforce Field Service Lightning Remote Jobs in Ohio

BIS Digital

Lead Field Technician

Columbus, OH · Remote

... service and support for all BIS Digital clients. They will supervise and manage a team of regional ... This is a remote/work from home position. The lead will spend about 50-75% of the time on site at ...

BIS Digital

Lead Field Technician

Blacklick, OH · Remote

... service and support for all BIS Digital client?s. They will supervise and manage a team of regional ... This is a remote/work from home position. The lead will spend about 50-75% of the time on site at ...

Ginlong Solis

Service Technician (Remote)

Dublin, OH · On-site +1

Ginlong Solis USA is seeking a Service Technician to join our Service department in the United ... Field activities can include extended periods of standing, bending or kneeling. * Employee must ...

Directive

Previous agency experience strongly preferred; consulting or professional services experience is ... Salesforce Account Engagement/Pardot certification. * Additional Salesforce certifications.

Everlight Solar

Salesforce Administrator

Columbus, OH · Remote

$80K - $100K/yr

This will be a full-time, work-from-home "remote" position. Must own a Mac computer and be fluent ... fields, workflows, custom views, and other content of intermediate complexity * Strong ...

WorkWave

Account Manager - SMB Sales

Columbus, OH · On-site +1

$65K - $130K/yr

WorkWave operates in a field service management market that's accelerating due to global trends in ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

Directive

Previous agency experience strongly preferred; consulting or professional services experience is ... Salesforce Account Engagement/Pardot certification. * Additional Salesforce certifications.

Danaher

Senior Service Sales Specialist

Columbus, OH · On-site +1

$109K - $128K/yr

Partner cross-functionally with Field Service Engineers and Service Coordination to ensure ... Experience using CRM tools (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle), with proficiency ...

Danaher

Senior Service Sales Specialist

Cincinnati, OH · On-site +1

$109K - $128K/yr

Partner cross-functionally with Field Service Engineers and Service Coordination to ensure ... Experience using CRM tools (e.g., Salesforce) and ERP systems (e.g., SAP, Oracle), with proficiency ...

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Salesforce Field Service Lightning Remote information

What is Salesforce Field Service Lightning Remote?

Salesforce Field Service Lightning (FSL) Remote refers to the use of Salesforce's cloud-based Field Service management solution by technicians and teams working outside the office. It enables organizations to efficiently manage mobile workforces, schedule and dispatch jobs, track inventory, and provide real-time updates, all from remote locations. By leveraging mobile apps, field technicians can access customer information, update work orders, and communicate with dispatchers while on-site, improving efficiency and customer satisfaction. FSL Remote is especially useful for companies with field service operations in industries like utilities, telecommunications, and healthcare.

What are the key skills and qualifications needed to thrive as a Salesforce Field Service Lightning Remote specialist?

To excel as a Salesforce Field Service Lightning Remote Specialist, you need a solid understanding of Salesforce CRM, experience in service management processes, and ideally a Salesforce Field Service Consultant certification. Proficiency with Salesforce Field Service Lightning (FSL), workflow automation tools, and integration platforms is essential. Strong problem-solving, communication, and customer service skills help you effectively collaborate with remote teams and end users. These competencies are crucial for optimizing field operations, ensuring seamless service delivery, and maximizing the value of Salesforce solutions for organizations.

How does a Salesforce Field Service Lightning Remote specialist typically collaborate with on-site technicians and other remote team members?

As a Salesforce Field Service Lightning Remote specialist, you’ll work closely with on-site technicians, dispatchers, and other remote colleagues to optimize service delivery and resolve customer issues efficiently. Collaboration often involves real-time communication through Salesforce’s platform, sharing case updates, schedules, and resource availability. You may also participate in virtual meetings to coordinate deployments, troubleshoot technical challenges, and ensure alignment on project goals. Effective teamwork is essential, especially when solving complex problems or supporting high-priority field operations.

What is the difference between Salesforce Field Service Lightning Remote vs Salesforce Service Technician?

AspectSalesforce Field Service Lightning RemoteSalesforce Service Technician
CredentialsSalesforce certifications, CRM knowledgeSalesforce certifications, technical skills
Work EnvironmentRemote, office-based or home officeOn-site customer locations or field
Industry UsageSalesforce ecosystem, service managementField service, technical support
Job FocusManaging service workflows remotelyPerforming technical repairs and installations

Salesforce Field Service Lightning Remote professionals primarily coordinate and manage service operations remotely within the Salesforce ecosystem, focusing on scheduling and customer communication. In contrast, Salesforce Service Technicians are hands-on field workers performing technical tasks on-site. Both roles require Salesforce knowledge, but their work environments and daily tasks differ significantly.

What are popular job titles related to Salesforce Field Service Lightning Remote jobs in Ohio?

For Salesforce Field Service Lightning Remote jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Salesforce Field Service Lightning Remote jobs in Ohio look for?

The top searched job categories for Salesforce Field Service Lightning Remote jobs in Ohio are:

Salesforce Field Service Lightning Remote jobs near you
Infographic showing various Salesforce Field Service Lightning Remote job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Lead Field Technician

BIS Digital

Columbus, OH • Remote

Full-time

Re-posted 20 days ago

Job description

About BIS Digital BIS Digital is a technology company providing integrated communication solutions using audio, video, presentation, and computer systems. Since 1982 the mission of BIS Digital has been to create the best digital recording solutions available in the marketplace. Position: Lead Field Technician The Lead Field Technician will perform various roles providing customer service and support for all BIS Digital clients.

They will supervise and manage a team of regional based Field Technicians. They will provide regular communication and offer operational and technical AV support. The Lead Field Technician will also be the point person for all projects assigned within their region.

They will be responsible for reviewing all projects prior to the start of the project and ensuring assigned Field Technicians understand the scope of work they will be completing. They will ensure that preventative maintenance of AV technology equipment in associated facilities is completed. This is a remote/work from home position.

The lead will spend about 50-75% of the time on site at customer locations within the (REGION). Occasional travel to other US locations may be asked. Responsibilities: The job responsibilities of the Lead Field Technician include but are not limited to the following: Supervise and manage Field Technicians within the region.

Works with Director of Operations, Field Operations Manager, and Human Resources to address employee concerns. Contributing member of the interviewing and recruiting process for openings within the region. Assures best practices through the region; ensures all established service support processes are in effect.

Follow up with all customers to ensure any and all field service issues were resolved to their satisfaction. Provide customer feedback to the management team. Serves as Project lead in the assign region.

Providing technical support for the various AV systems Review scope of work for all projects assigned within the region, prior to project start date with assigned technicians. Works with Project Management team regarding scheduling and coordination of assigned work within the region. Works with Sales Engineering team to ensure scope of work, parts, and timelines for projects are all in order before handing off to technicians.

Works with shipping team for replenishment of any work tools / parts for all technicians in the region. Oversee onsite preventative maintenance schedules to ensure completion. Ensure onsite customer service is timely and accurate within the assigned region.

Ensures compliance to integration standards for: Wiring Installation Training Integration Documentation Perform equipment audit at installation and provide update to Accounting for maintenance agreements. Provide regular communication and status updates with Field Service Manager

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