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Salesforce Field Service Lightning Remote Jobs in Indiana

Atlas Copco

Service Technician

Indianapolis, IN · On-site +1

$25 - $36/hr

Your role To best serve our customers, we are increasing our presence within our field service area ... This position is overtime eligible Job location This is a fully remote role; candidates must reside ...

Millennium Physician Group

$24.20 - $36.30/hr

Proven customer service excellence with a track record of driving patient engagement and retention ... Technical proficiency with Electronic Medical Record (EMR) systems, Salesforce, and Google ...

New

Atlas Copco

Service Technician Trainee

Indianapolis, IN · On-site +1

$15 - $18/hr

Your role Your role To best serve our customers, we are increasing our presence within our field ... Job location This is a fully remote role; candidates must reside in Indianapolis, IN, or be willing ...

York Risk Services

Field Case Manager

South Bend, IN · On-site +1

... Financial Services & Insurance Field Case Manager This Field Case will cover our Southbend, IN ... remote work environment that allows face to face interaction with injured workers and medical ...

Sedgwick

Field Case Manager

South Bend, IN · On-site +1

... Financial Services & Insurance Field Case Manager This Field Case will cover our Southbend, IN ... remote work environment that allows face to face interaction with injured workers and medical ...

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All JobsSalesforce Field Service Lightning JobsSalesforce Field Service Lightning Remote JobsSalesforce Field Service Lightning Remote Jobs in Indiana

Salesforce Field Service Lightning Remote information

What is Salesforce Field Service Lightning Remote?

Salesforce Field Service Lightning (FSL) Remote refers to the use of Salesforce's cloud-based Field Service management solution by technicians and teams working outside the office. It enables organizations to efficiently manage mobile workforces, schedule and dispatch jobs, track inventory, and provide real-time updates, all from remote locations. By leveraging mobile apps, field technicians can access customer information, update work orders, and communicate with dispatchers while on-site, improving efficiency and customer satisfaction. FSL Remote is especially useful for companies with field service operations in industries like utilities, telecommunications, and healthcare.

What are the key skills and qualifications needed to thrive as a Salesforce Field Service Lightning Remote specialist?

To excel as a Salesforce Field Service Lightning Remote Specialist, you need a solid understanding of Salesforce CRM, experience in service management processes, and ideally a Salesforce Field Service Consultant certification. Proficiency with Salesforce Field Service Lightning (FSL), workflow automation tools, and integration platforms is essential. Strong problem-solving, communication, and customer service skills help you effectively collaborate with remote teams and end users. These competencies are crucial for optimizing field operations, ensuring seamless service delivery, and maximizing the value of Salesforce solutions for organizations.

How does a Salesforce Field Service Lightning Remote specialist typically collaborate with on-site technicians and other remote team members?

As a Salesforce Field Service Lightning Remote specialist, you’ll work closely with on-site technicians, dispatchers, and other remote colleagues to optimize service delivery and resolve customer issues efficiently. Collaboration often involves real-time communication through Salesforce’s platform, sharing case updates, schedules, and resource availability. You may also participate in virtual meetings to coordinate deployments, troubleshoot technical challenges, and ensure alignment on project goals. Effective teamwork is essential, especially when solving complex problems or supporting high-priority field operations.

What is the difference between Salesforce Field Service Lightning Remote vs Salesforce Service Technician?

AspectSalesforce Field Service Lightning RemoteSalesforce Service Technician
CredentialsSalesforce certifications, CRM knowledgeSalesforce certifications, technical skills
Work EnvironmentRemote, office-based or home officeOn-site customer locations or field
Industry UsageSalesforce ecosystem, service managementField service, technical support
Job FocusManaging service workflows remotelyPerforming technical repairs and installations

Salesforce Field Service Lightning Remote professionals primarily coordinate and manage service operations remotely within the Salesforce ecosystem, focusing on scheduling and customer communication. In contrast, Salesforce Service Technicians are hands-on field workers performing technical tasks on-site. Both roles require Salesforce knowledge, but their work environments and daily tasks differ significantly.

What are popular job titles related to Salesforce Field Service Lightning Remote jobs in Indiana?

For Salesforce Field Service Lightning Remote jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Salesforce Field Service Lightning Remote jobs in Indiana look for?

The top searched job categories for Salesforce Field Service Lightning Remote jobs in Indiana are:

What cities in Indiana are hiring for Salesforce Field Service Lightning Remote jobs?

Cities in Indiana with the most Salesforce Field Service Lightning Remote job openings:

Salesforce Field Service Lightning Remote jobs near you

Sales Representative - Inside Remote

Mason Private Locating LLC

Indianapolis, IN • On-site, Remote

$23 - $28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago

Job description

Value and Protection with ----
MASON PRIVATE LOCATING
Remote Inside Sales Representative
About Mason Private Locating (MPL)
Mason Private Locating is a nationwide utility locating company ready to serve our customers anywhere in the US. We specialize in private utility locating, ground penetrating radar (GPR), sub-surface utility engineering (SUE) field services, robotic pipe inspections, and cross-bore mitigation. Our team is comprised of industry veterans with decades of underground utility experience. Mason Private Locating leverages the latest state-of-the-art equipment and technology in order to confirm that all underground private utilities are identified.
As we continue to grow, we are looking for a driven Remote Inside Sales Representative to help expand our pipeline and generate new business opportunities.
Position Overview
The Remote Inside Sales Representative will be responsible for outbound prospecting, lead generation, qualification, and appointment setting. This role focuses on building and maintaining a strong sales pipeline by engaging decision-makers within our target markets. The ideal candidate is proactive, confident on the phone, organized, and motivated by measurable performance goals.
Key Responsibilities
  • Conduct outbound cold calls and emails to prospective clients
  • Identify and qualify decision-makers within target accounts
  • Schedule appointments for MPL leadership and outside sales
  • Build and manage a consistent pipeline of qualified opportunities
  • Maintain accurate CRM records and activity tracking
  • Follow up with inbound inquiries in a timely manner
  • Collaborate with leadership to refine messaging and targeting
  • Meet or exceed weekly and monthly activity and appointment goals

Qualifications
  • 2+ years of inside sales, B2B sales, or business development experience
  • Strong phone presence and communication skills
  • Experience with CRM systems
  • Ability to work independently in a remote environment
  • Highly organized and results-driven
  • Experience in construction, utilities, field services, or related industries is a plus

What Success Looks Like
  • Consistent generation of qualified appointments
  • Measurable pipeline growth month-over-month
  • Strong follow-up discipline and CRM hygiene
  • Positive representation of the MPL brand in all interactions

Compensation
  • Base salary + performance-based commission
  • Flexible structure depending on experience
  • Opportunity for long-term growth as MPL continues expanding

Great Benefits
  • 401(k) + Employer Matching
  • Health, Dental & Vision Insurance
  • Short & Long Term Disability - Company Paid
  • Paid Time Off
  • Company Paid Holidays (Including your birthday!)

Apply