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Salesforce Customer Success Manager Jobs (NOW HIRING)

Plutus Health

Customer Success Manager

Addison, TX · On-site

... built on Salesforce-that streamlines clinical workflows, billing, scheduling, and compliance ... Position Summary We are seeking a proactive, relationship-focused Customer Success Manager to ...

Azul

Customer Success Manager

OR · Remote

$115K - $126K/yr

Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics. * Excellent Presentation skills as well as verbal and written communication skills We offer a comprehensive ...

Azul

Customer Success Manager

New York, NY

$165K - $180K/yr

Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics. * Excellent Presentation skills as well as verbal and written communication skills $165,000 - $180,000 a year We ...

Azul

Customer Success Manager

Chicago, IL · Remote

$115K - $126K/yr

Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics. * Excellent Presentation skills as well as verbal and written communication skills We offer a comprehensive ...

Azul

Customer Success Manager

Chicago, IL · On-site +1

$165K - $180K/yr

Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics. * Excellent Presentation skills as well as verbal and written communication skills $165,000 - $180,000 a year We ...

Azul

Customer Success Manager

Boston, MA · Remote

$115K - $126K/yr

Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics. * Excellent Presentation skills as well as verbal and written communication skills We offer a comprehensive ...

Azul

Customer Success Manager

New York, NY · Remote

$115K - $126K/yr

Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics. * Excellent Presentation skills as well as verbal and written communication skills We offer a comprehensive ...

Azul

Customer Success Manager

Dallas, TX · Remote

$115K - $126K/yr

Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics. * Excellent Presentation skills as well as verbal and written communication skills We offer a comprehensive ...

Azul

Customer Success Manager

Boston, MA

$165K - $180K/yr

Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics. * Excellent Presentation skills as well as verbal and written communication skills $165,000 - $180,000 a year We ...

Azul

Customer Success Manager

Seattle, WA

$165K - $180K/yr

Familiarity with CRM tools (e.g., Salesforce/Clari) and data-driven success metrics. * Excellent Presentation skills as well as verbal and written communication skills $165,000 - $180,000 a year We ...

Solera

Customer Success Manager

Westlake, TX · On-site

Customer Success Manager/ Westlake, TX Who We Are Solera is a global leader in data and software ... Previous experience working with Salesforce CRM. * Ability to travel 5% based on business needs (U.

Aveva

Customer Success Manager

Houston, TX · Hybrid

$89K - $148K/yr

Customer Success Manager (CSM) Location: Philadelphia, PA/ Houston, TX Employment Type: Full time ... Effective use and understanding of CRM systems, Office 365, SharePoint, PowerBI, Salesforce, and ...

Solera, Inc.

Customer Success Manager

Westlake, TX

Customer Success Manager/ Westlake, TX Who We Are Solera is a global leader in data and software ... Previous experience working with Salesforce CRM. * Ability to travel 5% based on business needs (U.

Global Relay

Customer Success Manager

Apex, NC

Maintain accurate and up-to-date information in Salesforce CRM About you: * 3+ years of experience in Customer Success, Account Management, or Strategic Client Services -- preferably in SaaS ...

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Salesforce Customer Success Manager information

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$32.5K

$83.1K

$140K

How much do salesforce customer success manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for salesforce customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

How does a Salesforce Customer Success Manager typically collaborate with sales and technical teams to support clients?

A Salesforce Customer Success Manager works closely with both sales and technical teams to ensure clients achieve their desired outcomes with Salesforce products. They act as a bridge by communicating client needs and feedback to technical teams, facilitating seamless onboarding, and identifying upsell or cross-sell opportunities with the sales team. Regular meetings and joint planning sessions are common, allowing the Customer Success Manager to proactively address potential challenges and ensure a unified approach to client support. This collaboration is essential for delivering a cohesive customer experience and driving long-term client satisfaction.

What are the key skills and qualifications needed to thrive as a Salesforce Customer Success Manager, and why are they important?

To thrive as a Salesforce Customer Success Manager, you need a solid understanding of CRM concepts, customer relationship management strategies, and a background in business or technology, often supported by a relevant bachelor's degree. Familiarity with Salesforce products, proficiency in using Salesforce CRM, and certifications such as Salesforce Administrator or Salesforce Certified Customer Success Manager are highly valued. Strong communication, problem-solving, and relationship-building skills set top performers apart in this role. These skills and qualifications are crucial for effectively driving customer adoption, ensuring client satisfaction, and maximizing the value clients gain from Salesforce solutions.

What is a Salesforce Customer Success Manager?

A Salesforce Customer Success Manager (CSM) is a professional who works with clients to ensure they are getting maximum value from Salesforce products and services. Their role involves guiding customers through onboarding, adoption, and optimization of Salesforce solutions, as well as addressing any issues or challenges that arise. CSMs act as trusted advisors, helping clients achieve their business goals by leveraging Salesforce features effectively. They also serve as a bridge between the customer and Salesforce support or sales teams to ensure a positive overall experience.

What is the difference between Salesforce Customer Success Manager vs Salesforce Account Executive?

AspectSalesforce Customer Success ManagerSalesforce Account Executive
Primary FocusCustomer retention, success, and ongoing supportGenerating new business and closing sales
Required SkillsCustomer relationship management, product knowledge, communicationSales skills, prospecting, negotiation
Work EnvironmentPost-sales support within Salesforce ecosystemSales meetings, lead generation, client acquisition
CertificationsSalesforce certifications helpful but not mandatorySalesforce certifications beneficial for product knowledge

The Salesforce Customer Success Manager focuses on maintaining and growing existing customer relationships, ensuring satisfaction and retention. In contrast, the Salesforce Account Executive primarily works on acquiring new clients and closing sales. Both roles require strong Salesforce knowledge and certifications, but their core objectives differ—one emphasizes customer success, the other sales growth.

What cities are hiring for Salesforce Customer Success Manager jobs? Cities with the most Salesforce Customer Success Manager job openings:
Who are the top companies hiring for Salesforce Customer Success Manager jobs? The top employers for Salesforce Customer Success Manager jobs are:
What states have the most Salesforce Customer Success Manager jobs? States with the most job openings for Salesforce Customer Success Manager jobs include:
Infographic showing various Salesforce Customer Success Manager job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Temporary. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.
Customer Success Manager

Customer Success Manager

Plutus Health

Addison, TX • On-site

Full-time

Medical, Dental, Vision, Retirement

Posted 3 hours ago

Job description

About Artemis ABA Inc.
Artemis ABA Inc. is a technology company revolutionizing the ABA field through our proprietary, AI-powered platform-built on Salesforce-that streamlines clinical workflows, billing, scheduling, and compliance. Designed with ABA professionals in mind, Artemis delivers intuitive, scalable solutions that power smarter care delivery and operational excellence.

Position Summary
We are seeking a proactive, relationship-focused Customer Success Manager to ensure our clients achieve maximum value from the Artemis platform. This role combines account management, product enablement, and strategic consultation to drive adoption, retention, and growth across our customer base.

Key Responsibilities

  • Serve as the primary point of contact for assigned client accounts.
  • Onboard new customers, ensuring a smooth transition from sales to implementation.
  • Develop a deep understanding of customer workflows, goals, and success metrics.
  • Drive platform adoption through training, best practices, and proactive engagement.
  • Conduct regular business reviews (QBRs) to assess platform usage and ROI.
  • Collaborate with the product team to relay client feedback and feature requests.
  • Identify upsell and cross-sell opportunities in partnership with the sales team.
  • Manage client escalations with urgency and professionalism.
  • Maintain accurate records of customer interactions, issues, and success plans in CRM.

Requirements

  • Bachelor's degree preferred (Business, Healthcare Management, or related field).
  • 3-6 years of Customer Success, Account Management, or Implementation experience in a SaaS or healthcare technology setting; ABA/RCM domain knowledge is a plus.
  • Strong client relationship management skills with a consultative approach.
  • Excellent communication, presentation, and problem-solving abilities.
  • Proficiency in Salesforce or other CRM platforms.
  • Ability to manage multiple accounts and priorities simultaneously.
  • High level of ownership, initiative, and follow-through.

What We Offer

  • Competitive salary
  • Health, dental, and vision insurance, 401k
  • Work with an innovative, fast-growing healthcare technology company.

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