ZipRecruiter

Log In

1

Salesforce Customer Service Representative Jobs

CampusPoint

Customer Service Representative

Portland, OR · On-site

$24 - $26/hr

The Customer Service Representative (CSR) supports scheduling operations by serving as the first ... Document all interactions and appointment details in scheduling and CRM systems (Asana, Salesforce ...

Addison Group

Customer Service Representative

Columbia, TN · On-site

$18 - $20/hr

Customer Service Representative Industry: Insurance Location (City, State): Columbia, TN Assignment ... Record customer interactions accurately within Salesforce or a CRM system. * Manage shared support ...

Kele, Inc.

Customer Service Representative

Memphis, TN · On-site

$14.25 - $19.50/hr

The primary role of the Customer Service Representative is to work with all Sales and Customer ... Maintains customer and account information in Salesforce database * Sets up new customer accounts ...

Flexaust

Customer Service Representative

Burlington, NC · On-site

$13.25 - $18.25/hr

Customer Service Representative Flexaust is a multinational manufacturer of high-quality hose and ... Experience with Salesforce is a plus * Strong attention to detail and organizational skills

Customer Care Expertise LLC

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Position- Fully Remote Our customer service representative, or CSR, will act as a connection, providing product/services information and resolving developing problems ...

quadra

Customer Service Representative

The Woodlands, TX · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will be responsible for effectively communicating with our customers, taking orders and tracking them through our Salesforce portal. This person will also be ...

quadra

Customer Service Representative

The Woodlands, TX · On-site

$14.25 - $19.50/hr

As a Customer Service Representative, you will be responsible for effectively communicating with our customers, taking orders and tracking them through our Salesforce portal. This person will also be ...

Quadra

Customer Service Representative

The Woodlands, TX · On-site

$49K - $74K/yr

Position: Customer Service Representative Location: The Woodlands, Texas (Hybrid - Flexibility ... Read and understand all customer activity in Salesforce for strategic accounts * Account ...

McKesson

Customer Service Representative

La Vergne, TN · On-site

$17 - $18/hr

Manage and resolve customer issues, account inquiries, and Salesforce cases within established ... Strong customer service and communication skills * Proficiency with Microsoft Office applications ...

McKesson

Customer Service Representative

La Vergne, TN · On-site

$17 - $18/hr

Manage and resolve customer issues, account inquiries, and Salesforce cases within established ... Strong customer service and communication skills * Proficiency with Microsoft Office applications ...

IEWC

Customer Service Representative

Phoenix, AZ · On-site

$16.25 - $22.25/hr

The Customer Service Representative (CSR) is responsible for providing best in class support for ... Ability to work with Microsoft, Salesforce, SAP and all standard current computer applications.

Tarter USA

Customer Service Representative

Dunnville, KY · On-site

$13.75 - $18.75/hr

Customer Service Representative As a Customer Service Representative at Tarter, you will be the ... Proficiency in Microsoft Office Suite and experience with CRM software (e.g., Salesforce) is a plus.

Tarter LLC

Customer Service Representative

Dunnville, KY · On-site

$13.75 - $18.75/hr

Customer Service Representative As a Customer Service Representative at Tarter, you will be the ... Proficiency in Microsoft Office Suite and experience with CRM software (e.g., Salesforce) is a plus.

previous page

Showing results 41-60

All JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsSalesforce Customer Service Representative Jobs

Salesforce Customer Service Representative information

See salary details

$9

$18

$26

How much do salesforce customer service representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for salesforce customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Salesforce customer service representative?

A Salesforce Customer Service Representative is a professional who uses the Salesforce platform to assist customers by resolving their inquiries, issues, and requests efficiently. They leverage Salesforce's customer relationship management (CRM) tools to track interactions, manage cases, and ensure customer satisfaction. These representatives often provide support through various channels such as phone, email, or chat. Their goal is to enhance the customer experience while maintaining accurate records in the Salesforce system.

How does a Salesforce customer service representative typically collaborate with other departments to resolve customer issues?

A Salesforce Customer Service Representative often works closely with teams such as sales, technical support, and product management to resolve customer inquiries efficiently. When a customer's issue requires expertise beyond standard troubleshooting, representatives escalate cases or communicate with specialists using Salesforce's case management tools. This collaborative approach ensures that customers receive comprehensive solutions and helps maintain a seamless service experience. Additionally, representatives may participate in regular cross-functional meetings to share feedback and improve service processes.

What are the key skills and qualifications needed to thrive as a Salesforce customer service representative, and why are they important?

To thrive as a Salesforce Customer Service Representative, you need strong customer service skills, problem-solving abilities, and familiarity with CRM platforms, typically supported by a high school diploma or equivalent. Proficiency in Salesforce Service Cloud, case management tools, and ticketing systems is highly valued. Excellent communication, patience, and active listening skills help build rapport with customers and resolve issues efficiently. These competencies are essential for delivering seamless support experiences, maintaining customer satisfaction, and effectively managing high-volume inquiries.

What is the difference between Salesforce Customer Service Representative vs Salesforce Support Specialist?

AspectSalesforce Customer Service RepresentativeSalesforce Support Specialist
CertificationsSalesforce Service Cloud Certification often preferredSalesforce Service Cloud Certification usually required
Work EnvironmentCustomer support centers, call centers, remote supportTechnical support teams, help desks, remote troubleshooting
Employer & IndustryCompanies using Salesforce for customer support across industriesIT service providers, Salesforce consulting firms, tech companies

Salesforce Customer Service Representatives primarily handle customer inquiries and support via calls or chats, focusing on service delivery. Support Specialists often provide technical troubleshooting and in-depth Salesforce platform assistance. While both roles require Salesforce knowledge and customer interaction skills, Support Specialists tend to have more technical expertise and focus on resolving complex issues.

What cities are hiring for Salesforce Customer Service Representative jobs?

Cities with the most Salesforce Customer Service Representative job openings:

What states have the most Salesforce Customer Service Representative jobs?

States with the most job openings for Salesforce Customer Service Representative jobs include:

What are popular job titles related to Salesforce Customer Service Representative jobs?

For Salesforce Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Salesforce Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Horsham, PA • On-site

AAMCO Transmissions Inc
51 - 200 employees
Learn more about AAMCO Transmissions Incexternal

$14 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Customer Service Representative

Come join the AAMCO Transmissions and Total Car Care Corporate Team in our Corporate Office in Horsham, PA. AAMCO Transmissions is seeking a dynamic, passionate, tenured customer-oriented Customer Service (Support) Representative who can offer extraordinary customer service while speaking to every customer promptly, with empathy and sincerity. AAMCO Transmissions is an "Employer of Choice" in the automotive business for 60+ years offering competitive pay, PTO, excellent insured benefits including medical, dental, vision, Life Insurance, STD, LTD, and a 401(k) plan with company matching funds, no weekends, and The AAMCO Promise and commitment to take excellent care of our customers with the highest priority service. AAMCO Transmissions also offers excellent training by our tenured Customer Support Team with 40+ years of customer support expertise.

Role & Responsibilities

Manage large amounts of incoming calls

Identify and assess customers' needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid, and complete information by using the right methods/tools

Meet personal/customer service team performance targets

Provide customers appropriate solutions and alternatives efficiently and follow up to ensure resolution

Keep records of customer interactions, process customer accounts, and document appropriately in Salesforce

Follow communication procedures, guidelines, and policies

Qualifications & Experience

Proven customer support experience or experience as a client service representative

Strong phone contact handling skills and active listening

Customer orientation and ability to adapt/respond to different types of customers

Excellent communication skills

Ability to multi-task, prioritize, and manage time effectively

18 years of age or older

High School Diploma or equivalent

At least 6 months of previous call center experience a plus

Proficient in PC operation and navigation

Full-Time schedule availability within hours of operations: 8:30am-5:30pm Eastern Monday-Friday

Prior Salesforce or other CRM experience strongly preferred

Prior Automotive experience a plus

Willing to submit to background check (includes education and employment verification)

Bilingual (Spanish) a PLUS

Compensation

Range from $14 to $20 per hour, increases for performance and tenure

Job Type: Full-time Benefits:

401(k)

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Paid training

Vision insurance

Work from home

Schedule:

8-hour shift

Day shift

Education:

High school or equivalent (Required)

Some college or college degree (Preferred)

Work Location:

3 days at Horsham Office with 2 days remote

Apply