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Sales Support Associate Jobs in Raleigh, NC (NOW HIRING)

bibliu

Sales Support - Key Holder

Smithfield, NC · On-site

$14.50/hr

Sales Support Reports to: Store Manager Location: Johnston Community College, 245 College Rd, Smithfield, North Carolina 27577 Contract Type: Part-Time, Permanent Working hours: 25 hours per week or ...

BibliU

Sales Support - Key Holder

Smithfield, NC · On-site

$14.50/hr

Sales Support Reports to: Store Manager Location: Johnston Community College, 245 College Rd, Smithfield, North Carolina 27577 Contract Type: Part-Time, Permanent Working hours: 25 hours per week or ...

bibliu

Sales Support - Key Holder

Smithfield, NC

$14.50/hr

Sales Support Reports to: Store Manager Location: Johnston Community College, 245 College Rd,Smithfield, North Carolina27577 Contract Type: Part-Time, Permanent Working hours: 25 hours per week or ...

Concord Hospitality

Banquet & Operations Support

Raleigh, NC · On-site

$14.25 - $18.50/hr

Description Operations & Sales Support Overview: Hyatt House Raleigh North Hills is seeking a ... Our "Associate First" culture supports and inspires personal development both within the workplace ...

Belk

Support Flex Associate - Crabtree Mall

Raleigh, NC · On-site

$14.50 - $18.25/hr

The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is customer ready. This ...

Home Depot

Store Support

Durham, NC · On-site

$14.50 - $18/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsSales Support Associate JobsSales Support Associate Jobs in Raleigh, NC

Sales Support Associate information

See Raleigh, NC salary details

$10

$18

$27

How much do sales support associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for sales support associate in Raleigh, NC is $18.37, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.58 per hour, depending on experience, location, and employer.

What is the difference between Sales Support Associate vs Customer Service Representative?

AspectSales Support AssociateCustomer Service Representative
Primary RoleSupports sales teams with order processing, CRM updates, and sales documentationAssists customers with inquiries, complaints, and product information
Required SkillsCommunication, organization, familiarity with CRM softwareCommunication, problem-solving, product knowledge
Work EnvironmentOffice setting, sales departmentsCall centers, retail, or office settings
Common CertificationsNone required but CRM or sales certifications helpfulNone typically required

The Sales Support Associate primarily assists sales teams by managing administrative tasks and supporting sales processes, while Customer Service Representatives focus on addressing customer inquiries and resolving issues. Both roles require strong communication skills and are vital in customer-facing or sales environments, but their core responsibilities differ significantly.

How does a sales support associate typically collaborate with sales representatives and other departments?

Sales Support Associates work closely with sales representatives by handling administrative tasks such as processing orders, preparing sales documents, and responding to customer inquiries, which allows sales reps to focus on closing deals. They also interact with departments like marketing, logistics, and finance to ensure smooth order fulfillment and accurate record-keeping. This collaborative environment helps streamline the sales process, resolve issues quickly, and provide a seamless experience for both the sales team and customers.

What is a sales support associate?

Sales Support Associates are professionals who assist sales teams by handling administrative tasks, processing orders, managing customer inquiries, and maintaining sales records. They play a key role in ensuring smooth operations within the sales department, allowing sales representatives to focus on generating new business. Their duties often include preparing sales reports, coordinating with other departments, and supporting customers throughout the sales process.

What are the key skills and qualifications needed to thrive as a sales support associate, and why are they important?

To thrive as a Sales Support Associate, you need strong organizational skills, attention to detail, and a background in business or sales administration, often supported by a relevant associate's degree or equivalent experience. Familiarity with CRM software, order processing systems, and Microsoft Office Suite is typically required. Excellent communication, problem-solving abilities, and a proactive attitude help you build relationships and efficiently support the sales team. These skills are crucial for ensuring smooth sales operations, enhancing customer satisfaction, and driving overall team performance.

What are the most commonly searched types of Sales Support jobs in Raleigh, NC?

The most popular types of Sales Support jobs in Raleigh, NC are:

What are popular job titles related to Sales Support Associate jobs in Raleigh, NC?

For Sales Support Associate jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Sales Support Associate jobs in Raleigh, NC look for?

The top searched job categories for Sales Support Associate jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Sales Support Associate jobs?

Cities near Raleigh, NC with the most Sales Support Associate job openings:

Sales Support Associate jobs near you
Infographic showing various Sales Support Associate job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,208 per year, or $18.4 per hour.

Sales Support Representative - Residential Builder

Ferguson Enterprises Inc.

Garner, NC

$20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago

Ferguson Waterworks rating

9.1

Company rating: 9.1 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

24th of 418 rated retail wholesalers

Job description

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers' complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Are you hands-on, customer-focused, and ready to grow your career? Whether you have experience in the trades or are looking to break into the industry, Ferguson is hiring Sales Support Representatives who are ready to help customers, solve problems, and learn the business from the ground up.

Position Details

  • Location: Onsite in Garner, NC
  • Shift Schedule: Monday through Friday, hours between 8AM - 5PM
  • Starting Pay: $20 per hour, with potential for a higher rate based on experience
Responsibilities
  • Work together with Sales associates to support customer needs by determining the best products and solutions.
  • Ensuring the delivery of personalized customer service through timely quotations and accurate sales orders.
  • Coordinate deliveries on behalf of customers.
  • Answer sales calls for general information, addressing and resolving customer concerns or questions.
  • Ability to effectively use customer relationship management (CRM) system and phone system.
Qualifications
  • 0-3 years of sales and/or customer service experience is preferred.
  • Experience in plumbing, HVAC, or other trades is a plus
  • Exhibit strong skills for sales, including the ability to upsell.
  • Proven track record of responding quickly to customer needs and ability to make decisions in a timely manner.
  • Ability to react well in a fast-paced environment & follow through on commitments.
  • Highly motivated and customer service oriented mentality with ability to build relationships is a plus.
  • General digital literacy including Microsoft Office.
  • Ability to quickly learn product knowledge and processes.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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$18.71 - $29.92

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employerF/M/Disability/Vet/SexualOrientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information

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