Key Responsibilities * Build, grow, and manage your own insurance agency business * Develop ... Meet and exceed sales, retention, and business growth goals What Michigan Farm Bureau Insurance ...
Quick apply
Key Responsibilities * Build, grow, and manage your own insurance agency business * Develop ... Meet and exceed sales, retention, and business growth goals What Michigan Farm Bureau Insurance ...
Key Responsibilities * Build, grow, and manage your own insurance agency business * Develop ... Meet and exceed sales, retention, and business growth goals What Michigan Farm Bureau Insurance ...
Quick apply
Key Responsibilities * Build, grow, and manage your own insurance agency business * Develop ... Meet and exceed sales, retention, and business growth goals What Michigan Farm Bureau Insurance ...
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Sales and delivery $15/hour
Mount Pleasant, MI · On-site
$15/hr
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Sales and delivery $15/hour
Mount Pleasant, MI · On-site
$15/hr
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales and delivery $15/hour
Mount Pleasant, MI · On-site
$15/hr
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Sales and delivery $15/hour
Mount Pleasant, MI · On-site
$15/hr
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Sales and delivery $15/hour
Mount Pleasant, MI · On-site
$15/hr
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Sales and delivery $15/hour
Mount Pleasant, MI · On-site
$15/hr
Do you like Sales? Do you like Customer Service? Do you like staying busy and on-the-go as a ... Customer Retention Manager/Assistant Manager - Manages the Customer Accounts Department, which is ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACG-branded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACG-branded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Insurance Sales Agent - Jackson, MI
Jackson, MI · On-site
$55K/yr
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACG-branded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Insurance Sales Agent - Jackson, MI
Jackson, MI · On-site
$55K/yr
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACG-branded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Insurance Sales Agent - Portage, MI
Portage, MI · On-site
$55K - $70K/yr
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACG-branded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Insurance Sales Agent - Portage, MI
Portage, MI · On-site
$55K - $70K/yr
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACG-branded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACG-branded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACG-branded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Insurance Sales Agent - Portage, MI
Portage, MI · On-site
$55K - $70K/yr
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Insurance Sales Agent - Portage, MI
Portage, MI · On-site
$55K - $70K/yr
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales, Retention & Revenue Growth: Own the sale and ongoing service of ACGbranded and brokered ... Customer Relationship Management: Build and maintain strong rapport with members and clients ...
Sales Retention Manager information
What does a sales retention manager do?
A Sales Retention Manager is responsible for developing and implementing strategies to retain existing customers and reduce churn. They analyze customer accounts, identify reasons for cancellations or lost sales, and work closely with sales and customer service teams to address issues and improve customer satisfaction. Their goal is to build long-term customer relationships, increase loyalty, and ultimately maximize revenue by ensuring clients continue to use the company’s products or services.
What skills and qualifications are needed to be a sales retention manager?
To thrive as a Sales Retention Manager, you typically need a background in sales, account management, and customer relationship management, often supported by a bachelor's degree in business or a related field. Familiarity with CRM software (like Salesforce), analytics tools, and retention metrics is essential for monitoring and improving client engagement. Exceptional communication, problem-solving, and negotiation skills are crucial soft skills for building trust and resolving customer concerns. These abilities are vital for reducing churn, maximizing customer lifetime value, and driving sustainable business growth.
How does a sales retention manager collaborate with other departments to improve customer retention rates?
A Sales Retention Manager works closely with customer service, marketing, and product teams to develop and implement effective retention strategies. This often involves analyzing customer feedback, identifying churn patterns, and coordinating targeted campaigns or outreach efforts. Regular meetings and data sharing with these departments help ensure a unified approach to addressing customer concerns and enhancing satisfaction. Collaboration is essential for aligning messaging, resolving issues quickly, and developing solutions that encourage long-term customer loyalty.
What is the difference between Sales Retention Manager vs Customer Success Manager?
| Aspect | Sales Retention Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Retaining existing clients and reducing churn through sales strategies | Ensuring customer satisfaction and long-term success with the product/service |
| Required Skills | Sales techniques, negotiation, account management | Customer relationship management, communication, problem-solving |
| Work Environment | Sales teams, account management departments | Customer support, onboarding, account management teams |
| Common Certifications | Sales certifications, CRM training | Customer service certifications, CRM proficiency |
While both roles focus on client retention, the Sales Retention Manager emphasizes sales strategies to keep clients, whereas the Customer Success Manager concentrates on ensuring customer satisfaction and product adoption for long-term success.
What are popular job titles related to Sales Retention Manager jobs in Michigan?
For Sales Retention Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Sales Retention Manager jobs in Michigan look for?
The top searched job categories for Sales Retention Manager jobs in Michigan are:
What cities in Michigan are hiring for Sales Retention Manager jobs?
Cities in Michigan with the most Sales Retention Manager job openings:
Full-time
Re-posted 22 days ago
Job description
Michigan Farm Bureau Insurance is seeking motivated, entrepreneurial, and community-focused professionals to join our team as Insurance Agents. This opportunity is designed for individuals who want the freedom to run their own business while building meaningful relationships and making a positive impact in their local community.
As a Michigan Farm Bureau Insurance Agent, you'll help protect families, farms, individuals, and businesses through customized insurance and financial solutions. Agents receive extensive support, training, marketing resources, and mentorship while maintaining the independence and flexibility of business ownership.
Position Overview
Michigan Farm Bureau Insurance Agents operate as trusted advisors within their communities. Agents are empowered to build a client-focused business while enjoying the flexibility to create a career that aligns with their personal and professional goals. The organization emphasizes entrepreneurship, community involvement, work-life balance, and long-term career growth.
Key Responsibilities
- Build, grow, and manage your own insurance agency business
- Develop relationships with individuals, families, farmers, and business owners
- Identify customer needs and recommend personalized insurance solutions
- Prospect and generate new business through networking, referrals, and community involvement
- Provide outstanding customer service and ongoing account support
- Educate clients on products including auto, home, life, farm, business, and retirement solutions
- Maintain licensing and industry knowledge through ongoing training and education
- Participate in local events, organizations, and community outreach initiatives
- Meet and exceed sales, retention, and business growth goals
What Michigan Farm Bureau Insurance Offers
- Opportunity to be your own boss while backed by a respected brand
- Flexible schedule and work-life balance
- Competitive compensation with residual income opportunities
- Financing and startup support programs for qualified candidates
- Comprehensive training and continuing education programs
- Dedicated regional leadership and support teams
- Marketing initiatives, advertising support, and business development resources
- Performance incentives, recognition programs, and travel opportunities
- Strong company reputation with over 100 years of service to Michigan communities
Qualifications
- Strong communication and relationship-building skills
- Entrepreneurial mindset with a self-driven work ethic
- Sales, customer service, or business development experience preferred
- Ability to work independently and manage personal business goals
- Passion for helping others and serving the local community
- Professionalism, integrity, and strong organizational skills
Why Join Michigan Farm Bureau Insurance?
Michigan Farm Bureau Insurance believes agents are the cornerstone of the insurance industry and provides the tools, education, and support needed for long-term success. Agents have the opportunity to build a rewarding career while helping protect the people and communities they care about most.