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Sales Operations Support Jobs in Ontario (NOW HIRING)

Finastra

Sales Operations Analyst

Mississauga, ON · Hybrid

Finastra is seeking a Sales Operations Analyst to support sales operations, deal approval workflows, CRM coordination, documentation, reporting, and process support for the sales organization. In ...

#twiceasnice Recruiting

You will sit at the intersection of sales and operations--supporting deal execution, tracking revenue, maintaining data integrity, and ensuring nothing falls through the cracks. While much of your ...

Bunzl

Sales Operations Specialist

Kingston, ON

$50K - $55K/hr

The Sales Operations Specialist is a mission-critical role built for high-performing professionals ... This is not your typical behind-the-scenes support role. You will be an initiative-taking, data ...

Bunzl

Sales Operations Specialist

Etobicoke, ON · On-site

$50K - $55K/hr

The Sales Operations Specialist is a mission-critical role built for high-performing professionals ... This is not your typical behind-the-scenes support role. You will be an initiative-taking, data ...

Bunzl

Sales Operations Specialist

Burlington, ON

$50K - $55K/hr

The Sales Operations Specialist is a mission-critical role built for high-performing professionals ... This is not your typical behind-the-scenes support role. You will be an initiative-taking, data ...

Otter

Sales Operations Analyst

Toronto, ON

Lead Management & Pipeline Support * Manage inbound lead routing and qualification processes to ... Sales Enablement & Commercial Operations * Develop sales assets, reporting, and operational tools ...

Manulife

Sales Operations Administrator

Toronto, ON · Hybrid

In this role, you will support the operational backbone of our retail distribution business - ensuring accurate trade and asset tracking, seamless fund onboarding, reliable sales reporting ...

VendorPM

Sales Operations Manager

Toronto, ON · On-site

Sales Operations Manager Reports to: Chief Revenue Officer (CRO) Location: Toronto, Hybrid About Us ... Partner with Product to successfully implement the National Account Structure, enabling support for ...

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Sales Operations Support information

What is a sales operations support?

Sales Operations Support roles are responsible for assisting the sales team and ensuring smooth sales processes within an organization. They handle tasks such as managing sales data, generating reports, maintaining customer records, and coordinating between sales, marketing, and customer service departments. Their work helps streamline operations, improve sales efficiency, and enable sales representatives to focus more on selling rather than administrative tasks.

How does a sales operations support professional typically interact with sales and marketing teams on a daily basis?

Sales Operations Support professionals play a crucial role in bridging sales and marketing by managing data, streamlining processes, and ensuring clear communication between teams. On a daily basis, they may coordinate lead assignment, prepare sales reports, assist with CRM data management, and troubleshoot process bottlenecks. This collaborative environment allows them to support both sales efficiency and marketing alignment, making their contributions vital to the overall success of the business.

What are the key skills and qualifications needed to thrive as a sales operations support, and why are they important?

To thrive as a Sales Operations Support, you need strong analytical abilities, attention to detail, and a solid understanding of sales processes, often supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, sales analytics tools, and proficiency in Excel are typically required. Excellent communication, problem-solving, and organizational skills help you collaborate effectively and manage multiple priorities. These skills ensure efficient sales operations, accurate reporting, and support the sales team's overall success.

What is the difference between Sales Operations Support vs Sales Analyst?

AspectSales Operations SupportSales Analyst
Primary FocusAdministrative tasks, process support, CRM managementData analysis, sales performance insights, reporting
Required SkillsCRM tools, organizational skills, communicationData analysis, Excel, reporting tools
Work EnvironmentSales teams, operations departmentsData teams, sales management
Common CertificationsSalesforce certifications, CRM trainingExcel certifications, data analysis courses

Sales Operations Support primarily handles administrative and process-oriented tasks to enable sales teams, while Sales Analysts focus on analyzing sales data to inform strategy. Both roles often require familiarity with CRM tools and data management, but their core responsibilities differ in scope and focus.

Is sales operations support a stressful job?

Sales operations support can be a demanding role due to tight deadlines, data management, and coordinating between sales teams and other departments. The job often requires strong organizational skills and attention to detail, which can contribute to stress levels, especially during busy periods or when resolving complex issues.

What does a sales operations support do?

A sales operations support role involves assisting the sales team with administrative tasks, data management, and process optimization to improve sales efficiency. They often use tools like CRM software and analyze sales data to help develop strategies and ensure smooth sales operations.

What are popular job titles related to Sales Operations Support jobs in Ontario?

For Sales Operations Support jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Sales Operations Support jobs in Ontario look for?

The top searched job categories for Sales Operations Support jobs in Ontario are:

Sales Operations Support jobs near you
Infographic showing various Sales Operations Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Sales Operations Analyst

Finastra

Mississauga, ON • Hybrid

Full-time

Medical, Life, Retirement, PTO

Posted 24 days ago

Job description

Who are we?


At Finastra, we're a global leader in financial services software, dedicated to expanding access to financial services and shaping what's next for the industry. Our technology powers missioncritical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world's top 50 banks, in more than 110 countries.

Sales Operations Analyst

What Will You Contribute?

Finastra is seeking a Sales Operations Analyst to support sales operations, deal approval workflows, CRM coordination, documentation, reporting, and process support for the sales organization. In this role, you will help keep sales processes moving by supporting deal-related requests, managing activity through the Sales Operations Support Services queue, preparing meeting agendas, capturing follow-up actions, updating CRM records, and coordinating with Sales, Commercial Finance, Billing, and Process Center teams.

This role is well suited for someone who is organized, proactive, detail-oriented, and comfortable working with multiple stakeholders. The ideal candidate enjoys coordination, problem-solving, process documentation, and helping sales teams navigate approvals, systems, and operational workflows.

Responsibilities & Deliverables

  • Resolve issues raised by the sales organization through the Sales Operations Support Services ticket queue, ensuring requests are tracked, updated, and completed in a timely manner.

  • Support deal approval workflows by coordinating requests, capturing required information, tracking follow-up actions, and helping ensure CRM records are updated accurately.

  • Participate in weekly Executive Deal Desk meetings in a coordination capacity, including agenda preparation, action tracking, and CRM updates.

  • Partner with Sales, Commercial Finance, Billing, Process Center, and other business stakeholders to support sales operations processes and deal-related follow-through.

  • Create and maintain process documentation, workflow guidance, and standardized resources to support the sales team.

  • Support reporting and analysis needs, including Salesforce opportunity reports, sales performance metrics, and Excel-based tracking

  • Assist with CRM tool change requests, including documentation of business requirements, test scripts, and pre-production testing support.

  • Contribute to continuous process improvement by identifying opportunities to simplify, standardize, and improve sales operations workflows.

Required Experience & Skills

  • Experience in sales operations, deal desk support, commercial operations, sales support, business operations, CRM administration, or a similar coordination-focused function.

  • Strong organizational and multitasking skills, with the ability to manage multiple requests, stakeholders, priorities, and deadlines.

  • Strong communication skills, with the ability to work effectively with Sales, Commercial Finance, Billing, Process Center, and other cross-functional partners.

  • Experience working with CRM systems; Salesforce experience is preferred, though experience with another CRM system is also valuable.

  • Strong Microsoft Excel skills, with the ability to work with reports, sales data, and operational tracking.

  • Ability to gather requirements, ask clarifying questions, document processes, and recommend practical solutions.

  • Proactive, detail-oriented, and self-motivated, with the ability to work independently within agreed timelines.

  • Exposure to pricing workflows, deal desk support, software, fintech, financial services, or AI-enabled tools is a plus, but not required.

This is a hybrid role based in Mississauga, Canada with 2 days/week in office requirement.

As part of our hiring process, we may use artificial intelligence (AI) technology to help screen and shortlist applications. All final hiring decisions are made by our recruitment team.

This position is for an existing vacancy within our organization.

Compensation: 63,000.00 - 75000.00 CAD Annual.

Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we stand for:

Flexibility: Enjoy unlimited vacation, subject to local regulations and business priorities. Benefit from hybrid working arrangements and inclusive policies such as paid time off for voting, bereavement, and sick leave.

Wellbeing: Access confidential onetoone support through our Employee Assistance Program, connect with our network of Wellbeing Champions and Gather Groups, and take part in monthly events and initiatives designed to help you thrive-inside and outside of work.

Health & Financial Security: Medical, life and disability insurance, retirement plans, lifestyle, and other benefits.*

Sustainability: Paid time off for volunteering and donationmatching opportunities to support causes that matter to you.

Inclusion: Get involved in our inclusion communities, such as Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, and Women@Finastra-open to everyone who wants to participate and contribute.

Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

Recognition: Take part in our global recognition program, Finastra Celebrates, and share your voice through regular employee surveys that help shape our culture and ways of working.

*Specific benefits may vary by location.

At Finastra, each individual is unique-bringing their own ideas, perspectives, cultural backgrounds, and experiences. We learn from one another, value what makes us different, and create an environment where everyone feels included, supported, and able to be their authentic selves.

Be unique. Be exceptional. Help us make a difference at Finastra.

Finastra is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). We will accommodate applicants' needs upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received related to accommodation will be addressed confidentially.

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