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Sales Operations Support Jobs in Ontario (NOW HIRING)

Morningstar DBRS

Sales Operations Associate

Toronto, ON · On-site

CA$47K - CA$69K/yr

DBRS Morningstar is seeking a Sales Operations Associate to provide global support for regional demand generation teams worldwide. The role reports to the Global Salesforce Administrator for DBRS ...

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Sales Operations Support information

How does a sales operations support professional typically interact with sales and marketing teams on a daily basis?

Sales Operations Support professionals play a crucial role in bridging sales and marketing by managing data, streamlining processes, and ensuring clear communication between teams. On a daily basis, they may coordinate lead assignment, prepare sales reports, assist with CRM data management, and troubleshoot process bottlenecks. This collaborative environment allows them to support both sales efficiency and marketing alignment, making their contributions vital to the overall success of the business.

What is the difference between Sales Operations Support vs Sales Analyst?

AspectSales Operations SupportSales Analyst
Primary FocusAdministrative tasks, process support, CRM managementData analysis, sales performance insights, reporting
Required SkillsCRM tools, organizational skills, communicationData analysis, Excel, reporting tools
Work EnvironmentSales teams, operations departmentsData teams, sales management
Common CertificationsSalesforce certifications, CRM trainingExcel certifications, data analysis courses

Sales Operations Support primarily handles administrative and process-oriented tasks to enable sales teams, while Sales Analysts focus on analyzing sales data to inform strategy. Both roles often require familiarity with CRM tools and data management, but their core responsibilities differ in scope and focus.

Is sales operations support a stressful job?

Sales operations support can be a demanding role due to tight deadlines, data management, and coordinating between sales teams and other departments. The job often requires strong organizational skills and proficiency with tools like CRM software, which can contribute to work-related stress, especially during busy periods or when managing large volumes of information.

What is a sales operations support?

Sales Operations Support roles are responsible for assisting the sales team and ensuring smooth sales processes within an organization. They handle tasks such as managing sales data, generating reports, maintaining customer records, and coordinating between sales, marketing, and customer service departments. Their work helps streamline operations, improve sales efficiency, and enable sales representatives to focus more on selling rather than administrative tasks.

What are the key skills and qualifications needed to thrive as a sales operations support, and why are they important?

To thrive as a Sales Operations Support, you need strong analytical abilities, attention to detail, and a solid understanding of sales processes, often supported by a degree in business or a related field. Familiarity with CRM systems like Salesforce, sales analytics tools, and proficiency in Excel are typically required. Excellent communication, problem-solving, and organizational skills help you collaborate effectively and manage multiple priorities. These skills ensure efficient sales operations, accurate reporting, and support the sales team's overall success.

What are popular job titles related to Sales Operations Support jobs in Ontario?

For Sales Operations Support jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Sales Operations Support jobs in Ontario look for?

The top searched job categories for Sales Operations Support jobs in Ontario are:

Sales Operations Support jobs near you
Infographic showing various Sales Operations Support job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Sales Operations Associate

Morningstar DBRS

Toronto, ON • On-site

CA$47K - CA$69K/yr

Full-time

Medical, Dental, Life, Retirement

Re-posted 22 days ago

Job description

The Role:

DBRS Morningstar is seeking a Sales Operations Associate to provide global support for regional demand generation teams worldwide. The role reports to the Global Salesforce Administrator for DBRS Morningstar and will focus on identifying and delivering on new projects that will help business development team members get more done with less work.

The ideal candidate possesses a solid understanding of B2B marketing automation, CRM, and sales outreach platforms and is capable of configuring software tools as needed to manage the contact-level data used to coordinate, execute, and measure marketing campaigns. Previous work experience within the financial services industry is ideal yet not required for candidates who can demonstrate their ability to learn quickly and excel within a fast-paced environment.

Required capabilities

  • 1-2 years experience with Salesforce Customer Relationship Management (CRM) and ideally Marketing Cloud Account Engagement (Pardot)
  • Interest in the financial services industry
  • Strong problem-solving and communication skills
  • Excellent quantitative skills with a desire to analyze everything
  • Proficient in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint)
  • Bachelor's Degree

Ideal qualifications

  • Experience in the financial services industry
  • Experience working in a sales or marketing team
  • Experience with Oracle and invoicing workflows
  • Experience in applying AI tools towards getting more done with less manual effort

Responsibilities

The core responsibilities of the role are maintaining data integrity, the administration of marketing automation tools and contact data, and efficient project management:

Maintain data integrity

  • Administer reviews of Salesforce data, run bulk ingestion of new data, and execute bulk edits on existing data
  • Implement and maintain data validation rules and workflows within Salesforce
  • Create and maintain documentation on the configuration of objects and fields in Salesforce and Marketing Cloud Account Engagement (Pardot)

Marketing automation administration

  • Cleanse and segment contact databases used to implement direct marketing strategies
  • Support regional marketing teams with their execution of outbound marketing campaigns
  • Analyze past direct marketing campaigns and recommend improvements to future campaigns

Efficient project management

  • Work with business development team members to imagine how we might get more done with less work
  • Takes initiative to lead projects and is comfortable with managing and prioritizing multiple projects in parallel
  • Skilled in engaging stakeholders across departments to coordinate data flows across systems
  • Maintain and develop reports to communicate the business benefits of ongoing projects, and future project plans

Compensation and Benefits

At Morningstar we believe people are at their best when they are at their healthiest. That's why we champion your wellness through a wide range of programs that support all stages of your personal and professional life. Here are some examples of the offerings we provide:

  • Financial Health

    • 100% 401k match up to 6% of salary

    • Stock Ownership Potential

    • Company provided life insurance - 1x salary + commission

  • Physical Health

    • Comprehensive health benefits(medical/dental/vision)including potential premium discounts and company-provided HSA contributions (up to $500-$2,000 annually) for specific plansand coverages

    • Additional medical Wellness Incentives - up to $300-$600 annual

    • Company-provided long- and short-termdisabilityinsurance

  • Emotional Health

    • Trust-Based Time Off

    • 6-week Paid Sabbatical Program

    • 6-Week Paid Family Caregiving Leave

    • Competitive 8-24 Week Paid Parental Leave

    • Adoption Assistance

    • Leadership Coaching & FormalMentorshipOpportunities

    • Annual Flex Stipend - $1000 annually to cover personal education & well-being expenses

    • Tuition Reimbursement

  • Social Health

    • Charitable Matching Gifts program

    • Dollars for Doers volunteer program

    • Paid volunteering days

    • 15+ Employee Resource & Affinity Groups

Base Salary Compensation Range

$47,476.00-$69,634.66

Incentive Target Percentage

7.5% Annual

Morningstar's hybrid work environment gives you the opportunity to collaborate in-person each week as we've found that we're at our best when we're purposely together on a regular basis. In most of our locations, our hybrid work model is four days in-office each week. A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.

R08_DBRSLtdCanada DBRS Limited - Canada Legal Entity

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