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Sales And Service Manager Jobs (NOW HIRING)

AEG

Ticket Sales & Service Manager

Columbia, SC · On-site

The Ticket Sales & Service Manager is responsible for selling season ticket memberships, partial plans, and group tickets through cold calling to generate new business. This position is also ...

BIOFerm

Post-Sales and Service Manager

Madison, WI · On-site

The Post-Sales and Service Manager is a critical member of the Operations Group who manages the post-commissioning and post-sales relationship with all BIOFerm customers. This position is responsible ...

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Sales And Service Manager information

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How much do sales and service manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for sales and service manager in the United States is $68,604.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $80,000.00 per year, depending on experience, location, and employer.

What is the difference between Sales And Service Manager vs Customer Service Manager?

AspectSales And Service ManagerCustomer Service Manager
Primary FocusDriving sales and managing service deliveryOverseeing customer support and satisfaction
Required SkillsSales techniques, product knowledge, customer relationsCustomer support, conflict resolution, communication
Work EnvironmentSales floors, service departments, client meetingsCall centers, service departments, client interactions
Common Industry UsageRetail, automotive, technologyRetail, hospitality, telecommunications

The Sales And Service Manager combines sales strategies with service management to enhance revenue and customer satisfaction. In contrast, the Customer Service Manager primarily focuses on maintaining high customer satisfaction and resolving issues. While both roles require strong communication skills and industry knowledge, the Sales And Service Manager emphasizes sales growth alongside service quality, making it a more sales-oriented position.

What does a sales and service manager do?

A sales and service manager oversees sales teams and customer service operations to ensure customer satisfaction and meet sales targets. They develop strategies, manage staff, analyze performance metrics, and coordinate with other departments to improve service quality and business growth. Strong leadership, communication skills, and familiarity with CRM tools are essential for this role.

What cities are hiring for Sales And Service Manager jobs?

Cities with the most Sales And Service Manager job openings:

What are the most commonly searched types of Sales And Service jobs?

The most popular types of Sales And Service jobs are:

What states have the most Sales And Service Manager jobs?

States with the most job openings for Sales And Service Manager jobs include:

Sales And Service Manager jobs near you
Infographic showing various Sales And Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $68,604 per year, or $33 per hour.

Ticket Sales & Service Manager

AEG

Columbia, SC • On-site

Full-time

Posted 17 days ago

Key responsibilities

  • Sell season ticket memberships, partial plans, and group tickets through outbound sales efforts including phone calls, emails, in stadium meetings, virtual meetings, and in person presentations.

  • Assist with ticket operations, including event builds, creating buyer types, adjusting price structures, and supporting ticket distribution during games and special events.

  • Manage the day-to-day operations of the Ticket Office, including hiring and scheduling part-time staff, assisting walk-up customers, and resolving ticketing issues.

Job description

About the Columbia Fireflies:
The Columbia Fireflies are a part of Hardball Capital which also owns the Chattanooga Lookouts (AA Cincinnati Reds) and the Fort Wayne TinCaps (A San Diego Padres Affiliate.) The Fireflies began play in the spring of 2016 at Segra Park, in Columbia, South Carolina. The Fireflies are the Class-A, Kansas City Royals affiliate of the Carolina League whose season begins in April and concludes at the end of August. The franchise was awarded 2024 Single A Organization of the Year.
Status: Full Time
Reports to: Director of Ticketing Operations
Position Summary:
The Ticket Sales & Service Manager is responsible for selling season ticket memberships, partial plans, and group tickets through cold calling to generate new business. This position is also responsible for developing new customer relationships and strengthening relationships with existing customers. The Ticket Sales & Service Manager will also provide ticket operations assistance to guests attending Fireflies home games and special events at Segra Park. The ideal candidate is organized, calm under pressure, has a desire to sell tickets, and experienced working in a fast-paced live event environment.
Essential Duties & Responsibilities:
ESSENTIAL FUNCTIONS: The following are examples of the various functions required. The job requirements are not limited to the items on this list.
  • Proactively generate season ticket and partial plan membership revenue through outbound sales efforts including phone calls, emails, in stadium meetings, virtual meetings, and in person presentations.
  • Dedicated outbound sales calls with the goal of making 30 or more sales calls each day.
  • Develop new sales opportunities through cold calling, utilization of Score CRM, and acquire referrals from clients.
  • Meet or exceed annual Season Ticket Membership sales goal for both renewal and new business as established by management
  • Meet or exceed annual Group Ticket sales goal for both renewal and new business as established by management
  • Provide excellent customer service to all existing and potential clients
  • Assist with all aspects of Ticket Operations and serve as a key representative of the Ticket Operations Department across the organization
  • Assist Director of Ticketing Operations in event builds, creating buyer types, adjusting price structures and other essential functions within the Tickets.com/ProVenue system
  • Assist Ticket Sales Team with digital ticket distribution for Fireflies Holiday Lights & Fireflies Baseball. Collaborate with the Ticket Sales Team to design flyers, promo codes and ticket links to support revenue generation and departmental sales goals.
  • Provide comprehensive support for Ticket Operations and Ticket Office functions during Fireflies Baseball Games, Special Events, Offseason Business Hours, and Fireflies Holiday Lights.
  • Manage the day-to-day operations of the Ticket Office, including hiring and scheduling part-time ticket window staff and coordinating operational priorities and workflows.
  • Assist walk-up customers at the Ticket Office during regular business hours.
  • Deliver exceptional customer service by professionally addressing and resolving customer inquiries, concerns, and ticketing issues.
  • Provide Tickets.com support to Ticket Sales Staff, including troubleshooting, and best-practice guidance.
  • Process ticket orders and resolve account-related issues with Tickets.com ticketing system.
  • Other duties as assigned

Required Skills/Abilities:
  • Detailed-oriented with exceptional organizational and time management skills to assist sales team members and multiple projects all while hitting your season ticket membership and group ticket sales goals.
  • Proven success in sports ticket sales with a track record of exceeding season ticket ang group ticket sales goals.
  • Strong Leadership presence with the ability to inspire, coach, and develop others
  • Excellent problem-solving skills, with the ability to remain calm and focused in a fast-paced, high-pressure environment
  • Experience working with the Tickets.com Ticketing System is required.
  • Proficiently experienced with Microsoft Excel.
  • Exceptional customer service acumen.

Education and Experience:
  • 2-3 years of related work experience preferred
  • Experience in mentoring others in a sales environment preferred.
  • Bachelor's degree in business, sports management, marketing, communications, or related field preferred.

Physical Requirements:
  • Must be able to stand and walk for long periods of time during events.
  • Must be able to lift/pull 25 lbs at times
  • Must be able to work a variety of hours

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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