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Safelite Solutions Jobs (NOW HIRING)

Safelite Group

Customer Advocate

Arvada, CO · On-site

$18.25 - $27.50/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group

Customer Advocate

Chelmsford, MA · On-site

$19.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group

Customer Advocate

New York, NY

$19.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group

Seasonal Customer Advocate

Parker, CO · On-site

$17.25 - $20/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group

Customer Advocate

Arvada, CO

$19/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group

Financial Analyst II

Columbus, OH · On-site

$70 - $90/hr

S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...

Safelite Group, Inc.

Customer Advocate

Chelmsford, MA · On-site

$19.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group, Inc.

Customer Advocate

Redding, CA · On-site

$17.25 - $26.25/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group, Inc.

Customer Advocate

Clarence, NY · On-site

$20.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group, Inc.

Customer Advocate

Pensacola, FL · On-site

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group, Inc.

Customer Advocate

Huntington, NY · On-site

$19.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group, Inc.

Customer Advocate

Falmouth, MA · On-site

$22.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group, Inc.

Customer Advocate

Aurora, CO · On-site

$21/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group, Inc.

Customer Advocate

Arvada, CO · On-site

$18.25 - $27.50/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group

Senior Integration Engineer

Columbus, OH · On-site

$118K - $156K/yr

This role is located in Columbus, OH and must me onsite at Safelite Headquarters Monday -Thursday A ... The Senior Integrations Engineer is responsible for designing and developing integration solutions ...

Safelite Group, Inc.

Customer Advocate

Great Neck, NY · On-site

$19.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Safelite Group

Store Manager

Beaverton, OR · On-site

$65 - $90/hr

S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...

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Safelite Solutions information

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$12

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$23

How much do safelite solutions jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for safelite solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What is Safelite Solutions?

Safelite Solutions is a third-party administrator (TPA) that specializes in managing auto glass claims for insurance companies and fleet businesses. They handle the claims process, connect customers with qualified repair shops, and ensure that vehicle glass repairs or replacements are completed efficiently. Safelite Solutions acts as an intermediary between insurance providers, policyholders, and service technicians to streamline the claims experience and maintain quality service standards.

What are the typical daily responsibilities of a customer service representative at Safelite Solutions?

As a Customer Service Representative at Safelite Solutions, your daily responsibilities include answering inbound calls from customers, assisting with scheduling auto glass repair or replacement appointments, and providing detailed information about services and insurance claim processes. You'll also collaborate with technicians and insurance partners to ensure a smooth workflow and excellent customer experience. Managing multiple systems and maintaining accurate records is an essential part of the role, and you may be expected to handle a high volume of customer interactions in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a customer service representative at Safelite Solutions?

To thrive as a Safelite Solutions Customer Service Representative, you need strong communication skills, attention to detail, and the ability to manage customer inquiries, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is essential. Problem-solving skills, patience, and a positive attitude help build rapport and resolve customer issues effectively. These skills are crucial for ensuring customer satisfaction and maintaining the company's reputation for quality service.

What cities are hiring for Safelite Solutions jobs?

Cities with the most Safelite Solutions job openings:

What states have the most Safelite Solutions jobs?

States with the most job openings for Safelite Solutions jobs include:

What job categories do people searching Safelite Solutions jobs look for?

The top searched job categories for Safelite Solutions jobs are:

Safelite Solutions jobs near you
Infographic showing various Safelite Solutions job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,227 per year, or $18.4 per hour.

Customer Advocate

Safelite Group

Arvada, CO • On-site

$18.25 - $27.50/hr

Full-time

Medical, Life, Retirement, PTO

Re-posted 15 days ago

Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 245 frontline employees who took The Breakroom Quiz

214th of 374 rated vehicle maintenance

Job description

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.

What You'll Get

Monday thru Saturday, with Sundays and a day off thru the week

  • $Competitive weekly base pay starting between 18.25 and &22.75 per hour

  • A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

  • Up to $5,250 annually in tuition reimbursement.

  • Paid training and all the tools and resources you'll need to be successful.

  • View all our health, wealth and life offerings at www.safelitebenefits.com.

What You'll Do

  • Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.

  • Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.

  • Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.

  • Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.

  • Review orders from the national contact center and manage dealer part orders and special accounts.

  • All other duties as assigned.

What You'll Need

  • High School Diploma/GED/Equivalent required.

  • Experience: 1-3 years telephone operations or business administration experience required.

  • Ability to provide world class customer service in a changing, fast-paced operation.

  • Present a professional appearance and wear personal protective equipment.

  • Ability to travel up to 10%.

#LI-RW1

Base Pay Range Min - Max (in $USD):

$18.25 - $27.50

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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.

Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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