Customer Advocate
Bronx, NY · On-site
$19.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...
Customer Advocate
Bronx, NY · On-site
$19.75/hr
The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...
Store Manager
American Fork, UT · On-site
$60 - $85/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
Store Manager
American Fork, UT · On-site
$60 - $85/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
Senior Integration Engineer
Columbus, OH · On-site
$100K - $138K/yr
This role is located in Columbus, OH and must me onsite at Safelite Headquarters Monday -Thursday A ... The Senior Integrations Engineer is responsible for designing and developing integration solutions ...
Senior Integration Engineer
Columbus, OH · On-site
$100K - $138K/yr
This role is located in Columbus, OH and must me onsite at Safelite Headquarters Monday -Thursday A ... The Senior Integrations Engineer is responsible for designing and developing integration solutions ...
Warehouse Team Lead
Albuquerque, NM · On-site
$62.74/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
Warehouse Team Lead
Albuquerque, NM · On-site
$62.74/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
Store Manager
O Fallon, MO · On-site
$55 - $75/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
Store Manager
O Fallon, MO · On-site
$55 - $75/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
$62.74/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
New
$62.74/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
New
Senior Data Engineer
Columbus, OH · On-site
$102K - $139K/yr
A Brief Overview The Senior Data Engineer at Safelite is responsible for implementing and ... Ensure data engineering solutions are aligned with business needs and support data-driven decision ...
Senior Data Engineer
Columbus, OH · On-site
$102K - $139K/yr
A Brief Overview The Senior Data Engineer at Safelite is responsible for implementing and ... Ensure data engineering solutions are aligned with business needs and support data-driven decision ...
Store Manager
Salem, OR · On-site
$70 - $100/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
New
Store Manager
Salem, OR · On-site
$70 - $100/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
New
Commercial Area Manager
OR · On-site +1
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
Commercial Area Manager
OR · On-site +1
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
Commercial Area Manager
Los Angeles, CA · On-site
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
Commercial Area Manager
Los Angeles, CA · On-site
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
Commercial Area Manager
Jacksonville, FL · On-site
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
Commercial Area Manager
Jacksonville, FL · On-site
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
Store Manager
Salem, OR · On-site
$55 - $75/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
Store Manager
Salem, OR · On-site
$55 - $75/hr
S. states, while Safelite ® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward ...
Commercial Area Manager
San Diego, CA · On-site
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
Commercial Area Manager
San Diego, CA · On-site
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
... solutions that drive measurable, profitable outcomes across Safelite's Consumer Sales & Pricing activities. The role owns endtoend data science solutions-from problem framing through production ...
... solutions that drive measurable, profitable outcomes across Safelite's Consumer Sales & Pricing activities. The role owns endtoend data science solutions-from problem framing through production ...
Commercial Area Manager
Gainesville, FL · On-site
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
Commercial Area Manager
Gainesville, FL · On-site
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
... that expand Safelite's footprint and accelerate growth. Build a robust pipeline by targeting high-value prospects and developing tailored solutions that address their business needs. Lead ...
Senior Integration Engineer
Columbus, OH · Hybrid
$100K - $135K/yr
You will ensure that the technology solutions delivered are aligned to enterprise strategies and ... Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're ...
Senior Integration Engineer
Columbus, OH · Hybrid
$100K - $135K/yr
You will ensure that the technology solutions delivered are aligned to enterprise strategies and ... Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're ...
It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way ... Quantifies the impact of BI solutions and communicates value to Product, Engineering, and Business ...
It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way ... Quantifies the impact of BI solutions and communicates value to Product, Engineering, and Business ...
Senior Cloud Engineer
Columbus, OH · On-site
$110 - $135/hr
... solutions. The ideal candidate is comfortable contributing to system design discussions, writing ... It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way ...
New
Senior Cloud Engineer
Columbus, OH · On-site
$110 - $135/hr
... solutions. The ideal candidate is comfortable contributing to system design discussions, writing ... It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way ...
New
Senior Data Engineer
Columbus, OH · On-site
$102K - $139K/yr
A Brief Overview The Senior Data Engineer at Safelite is responsible for implementing and ... Ensure data engineering solutions are aligned with business needs and support data-driven decision ...
Senior Data Engineer
Columbus, OH · On-site
$102K - $139K/yr
A Brief Overview The Senior Data Engineer at Safelite is responsible for implementing and ... Ensure data engineering solutions are aligned with business needs and support data-driven decision ...
Safelite Solutions information
See salary details
$12.74 - $13.75
1% of jobs
$13.75 - $14.75
3% of jobs
$14.75 - $15.76
18% of jobs
$15.93 is the 25th percentile. Wages below this are outliers.
$15.76 - $16.76
18% of jobs
The median wage is $17.43 / hr.
$16.76 - $17.77
16% of jobs
$17.77 - $18.77
7% of jobs
$18.77 - $19.78
11% of jobs
$19.92 is the 75th percentile. Wages above this are outliers.
$19.78 - $20.78
7% of jobs
$20.78 - $21.79
8% of jobs
$21.79 - $22.79
5% of jobs
$22.79 - $23.80
5% of jobs
$12
$18
$23
How much do safelite solutions jobs pay per hour?
As of Sep 3, 2026, the average hourly pay for safelite solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.
What is Safelite Solutions?
Safelite Solutions is a third-party administrator (TPA) that specializes in managing auto glass claims for insurance companies and fleet businesses. They handle the claims process, connect customers with qualified repair shops, and ensure that vehicle glass repairs or replacements are completed efficiently. Safelite Solutions acts as an intermediary between insurance providers, policyholders, and service technicians to streamline the claims experience and maintain quality service standards.
What are the typical daily responsibilities of a customer service representative at Safelite Solutions?
As a Customer Service Representative at Safelite Solutions, your daily responsibilities include answering inbound calls from customers, assisting with scheduling auto glass repair or replacement appointments, and providing detailed information about services and insurance claim processes. You'll also collaborate with technicians and insurance partners to ensure a smooth workflow and excellent customer experience. Managing multiple systems and maintaining accurate records is an essential part of the role, and you may be expected to handle a high volume of customer interactions in a fast-paced, team-oriented environment.
What are the key skills and qualifications needed to thrive as a customer service representative at Safelite Solutions?
To thrive as a Safelite Solutions Customer Service Representative, you need strong communication skills, attention to detail, and the ability to manage customer inquiries, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is essential. Problem-solving skills, patience, and a positive attitude help build rapport and resolve customer issues effectively. These skills are crucial for ensuring customer satisfaction and maintaining the company's reputation for quality service.
What cities are hiring for Safelite Solutions jobs?
Cities with the most Safelite Solutions job openings:
What states have the most Safelite Solutions jobs?
States with the most job openings for Safelite Solutions jobs include:
What job categories do people searching Safelite Solutions jobs look for?
The top searched job categories for Safelite Solutions jobs are:
- Work From Home Sysco Foodservice
- Customer Service Delivery Advocate
- Remote At&T Customer Service Representative
- Online Customer Care Specialist
- Pharmacy Customer Service Advocate
- Remote Dunlop
- Work From Home Nissan Customer Service
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$19.75/hr
Full-time
Medical, Life, Retirement, PTO
Re-posted 24 days ago
Safelite rating
6.6
Based on 245 frontline employees who took The Breakroom Quiz
214th of 374 rated vehicle maintenance
Job description
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You'll Get
What You'll Do
What You'll Need
#LI-LP1
Base Pay Range Min - Max (in $USD):
$19.75 - $30.00
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction.
What You'll Get
- Competitive weekly base pay starting at $19.75/hour.
- A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources you'll need to be successful.
- View all our health, wealth and life offerings at www.safelitebenefits.com.
What You'll Do
- Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions.
- Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations.
- Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information.
- Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills.
- Review orders from the national contact center and manage dealer part orders and special accounts.
- All other duties as assigned.
What You'll Need
- High School Diploma/GED/Equivalent required.
- Experience: 1-3 years telephone operations or business administration experience required.
- Ability to provide world class customer service in a changing, fast-paced operation.
- Present a professional appearance and wear personal protective equipment.
- Ability to travel up to 10%.
#LI-LP1
Base Pay Range Min - Max (in $USD):
$19.75 - $30.00
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
About Safelite
Sourced by ZipRecruiter
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Columbus, OH, US
Year founded
1947