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Safelite Solutions Jobs (NOW HIRING)

$55 - $75/hr

People-first mentality with a solution-oriented approach. Safelite was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered ...

New

$90 - $130/hr

We are bringing to market the Safelite Solutions AI agent that schedules First Notice of Loss (FNOL) appointments for our clients. It is one of the first agentic experiences to reach clients at scale ...

A Brief Overview We are bringing to market the Safelite Solutions AI agent that schedules First Notice of Loss (FNOL) appointments for our clients. It is one of the first agentic experiences to reach ...

Facility Maintenance Specialist

Columbus, OH · On-site

$20 - $27.50/hr

... solution while executing in accordance with Safelite's maintenance processes. What you will do * Support Field Operations through daily oversite and management of ServiceChannel work orders in all ...

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Customer Advocate

Falmouth, MA · On-site

$22.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Customer Advocate

Bozeman, MT · On-site

$23.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

Customer Advocate

Clarence, NY · On-site

$20.75/hr

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

The Customer Advocate is one of Safelite's first impressions with our customers. From managing ... creative solutions. * Manage incoming calls, e-mails and faxes for service issues, pricing ...

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Safelite Solutions information

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How much do safelite solutions jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for safelite solutions in the United States is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $20.43 per hour, depending on experience, location, and employer.

What is Safelite Solutions?

Safelite Solutions is a third-party administrator (TPA) that specializes in managing auto glass claims for insurance companies and fleet businesses. They handle the claims process, connect customers with qualified repair shops, and ensure that vehicle glass repairs or replacements are completed efficiently. Safelite Solutions acts as an intermediary between insurance providers, policyholders, and service technicians to streamline the claims experience and maintain quality service standards.

What are the typical daily responsibilities of a customer service representative at Safelite Solutions?

As a Customer Service Representative at Safelite Solutions, your daily responsibilities include answering inbound calls from customers, assisting with scheduling auto glass repair or replacement appointments, and providing detailed information about services and insurance claim processes. You'll also collaborate with technicians and insurance partners to ensure a smooth workflow and excellent customer experience. Managing multiple systems and maintaining accurate records is an essential part of the role, and you may be expected to handle a high volume of customer interactions in a fast-paced, team-oriented environment.

What are the key skills and qualifications needed to thrive as a customer service representative at Safelite Solutions?

To thrive as a Safelite Solutions Customer Service Representative, you need strong communication skills, attention to detail, and the ability to manage customer inquiries, typically with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is essential. Problem-solving skills, patience, and a positive attitude help build rapport and resolve customer issues effectively. These skills are crucial for ensuring customer satisfaction and maintaining the company's reputation for quality service.

What cities are hiring for Safelite Solutions jobs?

Cities with the most Safelite Solutions job openings:

What states have the most Safelite Solutions jobs?

States with the most job openings for Safelite Solutions jobs include:

Infographic showing various Safelite Solutions job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,227 per year, or $18.4 per hour.

Distribution Center Supervisor - 2nd Shift

Safelite Group

On-site

$55 - $75/hr

Other

Medical, Retirement, PTO

Posted 2 days ago

New


Safelite rating

6.6

Company rating: 6.6 out of 10

Based on 245 frontline employees who took The Breakroom Quiz

214th of 374 rated vehicle maintenance


Job description

Does this position interest you? We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Fulfillment Supervisor guides a team of associates, promoting collaboration and achieving results in line with business objectives. They cultivate an inclusive culture, nurture talent, and strategically align daily workstream to fulfill the service requirements of field partners.

Competitive salary plus annual bonus opportunities. Weekly payday on every Friday! Total job benefits valued at more than $10k*.

  • This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
What You’ll Do
  • Empower Your Team Lead a team of associates for efficient fulfillment operations.
  • Conduct interviews, coaching, and training to identify and develop talent.
  • Provide direction to align associates with daily operational goals.
  • Foster accountability while creating a healthy and positive working environment.
  • Drive Customer-Centric Operations Develop and execute operational plans to optimize site throughput and meet budget targets.
  • Coordinate staffing and resources for daily operations and special projects.
  • Encourage cross-shift collaboration to enhance operational efficiency and drive continuous improvement.
  • Oversee team performance, safety, quality, and productivity.
  • Fuel Health & Safety Vision Ensure compliance with pertinent Federal, state, and local regulations including OSHA, CDL, DOT, and MHE within supply chain site.
  • Proactively identify health and safety risks, swiftly implementing resolutions, and providing coaching or training on cutting-edge best practices.
What You’ll Need
  • Must be 18 years old.
  • Valid driver's license required; successful Motor Vehicle Records check (MVR) completion.
  • 1-3 years of experience in supply chain, fulfillment, or distribution segments preferred.
  • 1-3 years of leadership or supervisory experience preferred.
  • Experience with Korber or related WMS software a plus.
  • Demonstrated ability to exceed KPIs in service-oriented industries, prioritizing quality, business partnerships, and customer outcomes.
  • People-first mentality with a solution-oriented approach.

Safelite was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops across all 50 U.S. states, while Safelite Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services. We’re People Powered: Our people come first. We care about your well-being and we’ll give you what you need to have a happy work/life. We’re good at what we do: we're proud of our 88% Net Promoter Score (NPS). We’re big: We’re owned by Belron®, the world’s largest vehicle glass company, spanning 40 countries across 6 continents. We’re trustworthy: We provide coverage to all U.S. drivers in all 50 states. We give back: Community service is important to us - we’ve even recycled 107K+ tons of glass to date. We’re diverse: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we’re proud to be an equal opportunity employer. We don’t discriminate on the basis of any characteristic protected by law, nor do we tolerate discrimination or harassment against our associates and clients.

Accessibility

Upon request and consistent with applicable laws, Safelite will provide reasonable accommodations to individuals who need assistance in the application/hiring process.

Agencies

Safelite does not accept unsolicited resumes or outreach from third-party recruiters. Absent a signed MSA and approval and request from Talent Acquisition to submit resumes for a specific requisition, we will not approve payment to any third party.

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