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Customer Service Representative (csr)

Colorado Springs, CO · On-site

$20 - $25/hr

The Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction by providing timely and effective support. Working within a small team of 1-5 members, the CSR ...

613 Originals

CSR - Customer Service Representative

Mahwah, NJ · On-site

$16 - $21.75/hr

We're seeking a smart, ambitious Customer Service Representative (CSR) to join our dynamic team. If you thrive in a fast-moving environment and want to work alongside industry-leading professionals ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

Gas Express LLC

CSR Customer Service Representative

Benton, AR · On-site

$13.50 - $18.50/hr

Customer Service Representative reports to the Store Manager. The CSR is responsible for assisting the Management Team in the overall operation, cleanliness, maintenance, inventory and cash control ...

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Safelite Customer Service Rep information

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$9

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How much do safelite customer service rep jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for safelite customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Safelite Customer Service Rep do?

A Safelite Customer Service Representative assists customers with scheduling auto glass repair and replacement services, answers questions about products and insurance claims, and helps resolve any concerns. They serve as the first point of contact for customers, providing friendly and efficient service via phone, chat, or email. The role also involves handling customer data, processing payments, and coordinating with technicians to ensure a smooth service experience.

What are the key skills and qualifications needed to thrive as a Safelite Customer Service Rep, and why are they important?

To thrive as a Safelite Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Patience, problem-solving abilities, and a positive attitude help candidates stand out in this role. These skills are crucial for delivering excellent customer experiences, efficiently resolving issues, and supporting business operations.

What are some common challenges faced by Safelite Customer Service Reps, and how can they be managed effectively?

Safelite Customer Service Representatives often handle a high volume of customer inquiries, including scheduling repairs, addressing complaints, and resolving billing issues. This can sometimes lead to challenging interactions, especially when customers are experiencing stress due to vehicle damage. Effective representatives manage these challenges by staying calm, using active listening, and leveraging support from their team leads or supervisors. Regular training and a collaborative work environment further help in developing conflict resolution and multitasking skills, ensuring both customer satisfaction and employee well-being.

What is the difference between Safelite Customer Service Rep vs Safelite Auto Glass Technician?

AspectSafelite Customer Service RepSafelite Auto Glass Technician
CredentialsHigh school diploma or equivalent; customer service experienceTechnical training; auto glass repair and replacement certification
Work EnvironmentIndoor customer service centers, call centersOn-site auto repair shops, mobile service vans
Employer & Industry UsageCustomer support within auto glass industryAuto glass repair and replacement services
Common Search & ComparisonCustomer service roles in auto glass industryTechnical auto glass repair roles

The Safelite Customer Service Rep primarily handles customer interactions, scheduling, and support, requiring strong communication skills and customer service experience. In contrast, the Safelite Auto Glass Technician performs hands-on auto glass repair and replacement, requiring technical training and certification. Both roles are essential in the auto glass industry but differ in responsibilities, skills, and work environment.

What cities are hiring for Safelite Customer Service Rep jobs?

Cities with the most Safelite Customer Service Rep job openings:

What states have the most Safelite Customer Service Rep jobs?

States with the most job openings for Safelite Customer Service Rep jobs include:

What are popular job titles related to Safelite Customer Service Rep jobs?

For Safelite Customer Service Rep jobs, the most frequently searched job titles are:

Safelite Customer Service Rep jobs near you
Infographic showing various Safelite Customer Service Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative - CSR

vTech Solution

Canton, MA • On-site

$17 - $23/hr

Other

Re-posted 4 days ago

Job description

Customer Service Representative - CSR

Full-time

Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.

We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.

We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame.

We have also successfully placed hundreds of candidates in the areas related to Information Technology, Engineering, professional, Scientific & Clinical, etc. for both our commercial and government clients.

1. Source: A recruiter sources candidates from various sources; the search starts from our proprietary database. Using advanced sourcing methods like social media, professional networking media, internal, and 3rd party job boards, we identify qualified candidates.

2. Validate: A recruiter validates the candidates' experience and skill sets against our client's position.

3. Initial Screening: Based on the position and the client's work culture, the recruiter uses initial screening questions to determine the most suitable candidates.

4. Submit: the recruiter will submit to the technical team qualified candidates who have passed the initial screening.

5. Technical Screening: The technical team then prepares a matrix of the particular requirements and required experience for the position and using a list of questions and the results, re-validates the candidates' technical skills.

6. Background Check: Administrative personnel will provide a detailed background check, as required, per client agreement.

7. On board: On successfully completing the above steps, the candidates are welcomed on board and assisted to ensure a smooth integration at the client's location.

Job Description

Position Details:

Client: ComputerShare

Job Title: Customer Service Representative - CSR

Location: 250 Royall Street Canton, MA 02021

Duration: 3+ months [Strong possibilities of extension]

We are recruiting for AM & PM Shift Call Center Customer Service Representatives in Canton, MA. Apply Today!

*PM Shift Hours: 06:00PM to 11:00PM (Mon – Thu), and 12:00PM to 6:00PM (Sat)

*Opportunity for extra hours are Friday nights and Sunday day shifts!

Successful Call Center Customer Service Representative candidates should have the following skills:

• Excellent verbal skills, personable over the phone, reliable and able to provide outstanding customer service.

• Ability to handle a high volume of calls with varying degrees of questions or concerns

• Solution driven and excellent customer service both internally and externally

• Team player and ability to adapt quickly to the needs of a busy call center

What you will need to have to be a successful Call Center Customer Service Representative:

• Minimum High School Diploma/GED

• At least 1 year of customer service experience

• Excellent verbal and written communication skills

• Able to work in a team environment

** Must successfully pass a background check and drug test **

Awaiting your positive & Prompt response

Additional Information

All your information will be kept confidential according to EEO guidelines.

vTech Solution logo

About vTech Solution

Sourced by ZipRecruiter

vTech is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Managed Network Security.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Washington, DC, US

Year founded

2006

Social media

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