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Safelite Customer Service Rep Jobs (NOW HIRING)

Tempo Service

Customer Service Representative

Irving, TX · On-site

$15.25 - $21/hr

Customer Service Representative Tempo Service Company Profile - Tempo Air has proudly served the cooling and heating needs of the Dallas-Fort Worth residential community since 1966. Tempo, Inc ...

Domino's

Customer Service Representative (CSR)

Barre, VT · On-site

$15.75 - $21.25/hr

Customer Service Representative (CSR) Customer Service Representative: 610 Main Street, Clintion MA 01510 The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Plymouth, NH · On-site

$16.50 - $22.50/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Domino's

Customer Service Representative (CSR)

Walpole, NH · On-site

$14.50 - $19.75/hr

Customer Service Representative (CSR)Customer Service Representative:The Customer Service Representative will WOW the customer by making sure they have a positive experience either in the store or ...

Domino's

Customer Service Representative (CSR)

Lee, MA · On-site

$17.25 - $23.50/hr

Customer Service Representative (CSR) Customer Service Representative: 50 West Central Street, Lee MA 01238 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Chichester, NH · On-site

$14.75 - $20/hr

Customer Service Representative (CSR) Customer Service Representative: 114 Dover Road, Chichester NH 03258 The Customer Service Representative will WOW the customer by making sure they have a ...

Domino's

Customer Service Representative (CSR)

Northfield, VT · On-site

$18.75 - $25.25/hr

Customer Service Representative (CSR) Customer Service Representative: 15 N Main Street, Northfield VT The Customer Service Representative will WOW the customer by making sure they have a positive ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

CSR / Customer Service Rep Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

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Safelite Customer Service Rep information

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How much do safelite customer service rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for safelite customer service rep in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What does a Safelite Customer Service Rep do?

A Safelite Customer Service Representative assists customers with scheduling auto glass repair and replacement services, answers questions about products and insurance claims, and helps resolve any concerns. They serve as the first point of contact for customers, providing friendly and efficient service via phone, chat, or email. The role also involves handling customer data, processing payments, and coordinating with technicians to ensure a smooth service experience.

What are the key skills and qualifications needed to thrive as a Safelite Customer Service Rep, and why are they important?

To thrive as a Safelite Customer Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and scheduling tools is typically required. Patience, problem-solving abilities, and a positive attitude help candidates stand out in this role. These skills are crucial for delivering excellent customer experiences, efficiently resolving issues, and supporting business operations.

What are some common challenges faced by Safelite Customer Service Reps, and how can they be managed effectively?

Safelite Customer Service Representatives often handle a high volume of customer inquiries, including scheduling repairs, addressing complaints, and resolving billing issues. This can sometimes lead to challenging interactions, especially when customers are experiencing stress due to vehicle damage. Effective representatives manage these challenges by staying calm, using active listening, and leveraging support from their team leads or supervisors. Regular training and a collaborative work environment further help in developing conflict resolution and multitasking skills, ensuring both customer satisfaction and employee well-being.

What is the difference between Safelite Customer Service Rep vs Safelite Auto Glass Technician?

AspectSafelite Customer Service RepSafelite Auto Glass Technician
CredentialsHigh school diploma or equivalent; customer service experienceTechnical training; auto glass repair and replacement certification
Work EnvironmentIndoor customer service centers, call centersOn-site auto repair shops, mobile service vans
Employer & Industry UsageCustomer support within auto glass industryAuto glass repair and replacement services
Common Search & ComparisonCustomer service roles in auto glass industryTechnical auto glass repair roles

The Safelite Customer Service Rep primarily handles customer interactions, scheduling, and support, requiring strong communication skills and customer service experience. In contrast, the Safelite Auto Glass Technician performs hands-on auto glass repair and replacement, requiring technical training and certification. Both roles are essential in the auto glass industry but differ in responsibilities, skills, and work environment.

What cities are hiring for Safelite Customer Service Rep jobs?

Cities with the most Safelite Customer Service Rep job openings:

What states have the most Safelite Customer Service Rep jobs?

States with the most job openings for Safelite Customer Service Rep jobs include:

What are popular job titles related to Safelite Customer Service Rep jobs?

For Safelite Customer Service Rep jobs, the most frequently searched job titles are:

Safelite Customer Service Rep jobs near you
Infographic showing various Safelite Customer Service Rep job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Irving, TX • On-site

Tempo Service
See more jobs at Tempo Serviceexternal

$15.25 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Customer Service Representative

Tempo Service

Company Profile – Tempo Air has proudly served the cooling and heating needs of the Dallas-Fort Worth residential community since 1966. Tempo, Inc., consists of four business operating units: Tempo Mechanical, Tempo Service, TexEnergy Solutions/US Ecologic and Qu Fresh. Each Tempo business operating unit works together to offer full circle home comfort and energy efficiency solutions.

Job Description: Customer Service Representative

Summary: Tempo's Customer Service Representative is a top-notch, first impression specialist that is committed to providing exceptional customer service to our customers. This position will be responsible for answering all incoming calls, schedule appointments, and answer or redirect customer concerns. Our Customer Service Representative will also perform other duties as assigned.

Reports to: Customer Service Supervisor

Essential Duties and Responsibilities:

  • Answer and schedule inbound service calls.
  • Opens customer accounts by recording account information.
  • Maintains customer records by updating account information.
  • Promoting our Club Memberships
  • Navigate our company database platform proficiently.
  • Building customer relationships while assisting customers professionally and accurately.
  • Other duties as assigned.

Qualifications

  • Friendly, outgoing.
  • Upbeat, professional, and enjoys helping people.
  • Genuine empathy toward customer's problems.
  • Knowledge of the HVAC industry and terminology is recommended but not required.
  • Able to multitask, prioritize, and manage time efficiently.
  • A willingness to help in all areas within the department...TEAM PLAYER.
  • Detail oriented.
  • Able to process high volumes of work with accuracy.
  • Pass a pre-employment drug screen and criminal background check.

Education and/or Experience

  • High school degree or equivalent
  • Minimum of two years' experience of Customer Service and/or relevant experience required; Experience in HVAC or construction is a plus.
  • Basic knowledge of Microsoft Office applications (Outlook, Excel and Word).
  • Excellent written and verbal communication skills
  • Product knowledge of Tempo's services a plus.

Physical Requirements:

  • Must be able to sit for long periods of time.
  • Must be able to work varying shifts including days, nights, and weekends.

Language Skills

Bilingual (English/Spanish) preferred

Job Location: Irving, Texas Job Role: Customer Service Representative Employment Status: Full-time Compensation: Dependent upon knowledge & experience Company Industry: Construction/Heating & Cooling Joining Date: Immediate Opening Employment Type: Employee/Exempt Manages Others: Yes

Benefits:

  • Employee ownership (ESOP) with Employer Match
  • Competitive pay
  • Paid vacations (3 weeks)
  • Bereavement Pay
  • 7 Paid holidays
  • 1 Floating Holiday
  • Health, Dental, Vision Insurance
  • $25,000 life insurance/$25,000 AD&D (additional voluntary life/AD&D products available)
  • Disability income protection plan (Short-Term & Long-Term Disability)
  • 401 (k) savings plan
  • Continued education and training programs

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