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Safe Ride Support Specialist Jobs (NOW HIRING)

Via

Support Specialist

Park City, UT · On-site

$23/hr

As a Support Specialist , you will have the opportunity to support a first-of-its-kind, intermodal ... ride? Via is an equal opportunity employer.

Andwell Health Partners

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PSS Personal Support Specialist (3868)

Waterville, ME · On-site

$17.60 - $21.76/hr

PSS, Caregiver, Personal Support Specialist, Personal Care Specialist Work Setting: Community ... Come see what we do with a ride-along or job shadow! All qualified applicants will receive ...

TAD PGS, Inc.

Support Specialist

Tempe, AZ · On-site

With this technology, you will provide individuals with reminders and check-ins, observe activities as needed, as well as supply a safe space to report emergencies. A Supports Specialist practices a ...

Serve City

Support Specialist

Hamilton, OH · On-site

The role of the Support Specialist at Serve City is to work closely with our participants to provide a safe, healthy, and supportive environment for them to thrive. Job summary * Giving direction to ...

The Goddard School

Support Specialist

Bellevue, WA · On-site

Overview A Support Specialist at The Goddard School is responsible for establishing and maintaining a safe, healthy and nurturing learning environment. Additionally a Support Specialist is ...

Addison Group

Support Specialist

Saint Paul, MN · Remote

$40 - $45/hr

Job Title: Support Specialist Location: Remote Industry: Healthcare Pay Rate: $40 - $45 / HR ... Create a positive, warm and welcoming safe space for clients. * Take inbound calls regarding ...

Addison Group

Support Specialist

Saint Paul, MN · Remote

$40 - $45/hr

Job Title: Support Specialist Location: Remote Industry: Healthcare Pay Rate: $40 - $45 / HR ... Create a positive, warm and welcoming safe space for clients. * Take inbound calls regarding ...

Addison Group

Support Specialist

Saint Paul, MN · On-site

$40 - $45/hr

Job Title: Support Specialist Location: Remote Industry: Healthcare Pay Rate: $40 - $45 / HR ... Create a positive, warm and welcoming safe space for clients. * Take inbound calls regarding ...

Addison Group

Support Specialist

Saint Paul, MN · Remote

$40 - $45/hr

Job Title: Support Specialist Location: Remote Industry: Healthcare Pay Rate: $40 - $45 / HR ... Create a positive, warm and welcoming safe space for clients. * Take inbound calls regarding ...

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Safe Ride Support Specialist information

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$12

$24

$45

How much do safe ride support specialist jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for safe ride support specialist in the United States is $24.71, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $28.37 per hour, depending on experience, location, and employer.

What is a safe ride support specialist?

A Safe Ride Support Specialist is a professional who assists in coordinating and supporting safe transportation services, often for ridesharing or campus safety programs. Their responsibilities typically include monitoring ride requests, providing customer service, responding to emergencies, and ensuring compliance with safety protocols. They may work with drivers and passengers to resolve issues and facilitate a safe environment for all users. This role is essential in promoting safety and efficiency within transportation or ride-share operations.

What are the key skills and qualifications needed to thrive as a Safe Ride Support Specialist, and why are they important?

To thrive as a Safe Ride Support Specialist, you typically need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with dispatch software, GPS navigation systems, and ride management platforms is often required. Excellent communication, empathy, and the ability to remain calm under pressure help you effectively assist riders and drivers. These skills are crucial for ensuring safe, timely, and satisfactory ride experiences for all participants.

How does a safe ride support specialist typically collaborate with drivers and riders to resolve incidents during a shift?

A Safe Ride Support Specialist works closely with both drivers and riders, primarily through real-time communication channels such as phone, chat, or email. When an incident or safety concern arises, the specialist coordinates with all parties involved to assess the situation, provide instructions, and escalate issues to emergency services or management if necessary. Effective collaboration requires strong problem-solving skills and the ability to remain calm under pressure, ensuring a swift and supportive response that prioritizes the safety of everyone involved.

What is the difference between Safe Ride Support Specialist vs Transportation Coordinator?

AspectSafe Ride Support SpecialistTransportation Coordinator
Required CredentialsCPR certification, customer service skillsValid driver’s license, scheduling experience
Work EnvironmentOn-site, community or campus settingsOffice-based, transportation planning
Employer & Industry UsageUniversities, community programsPublic transit agencies, private transport services
Search & Comparison IntentAssistance, safety, support rolesLogistics, scheduling, transportation management

The Safe Ride Support Specialist primarily focuses on providing safe, supportive transportation services, often in community or campus settings, requiring customer service skills and safety certifications. In contrast, a Transportation Coordinator handles planning and scheduling of transportation services, usually in an office environment. While both roles involve transportation, their responsibilities and work environments differ significantly.

How to become a Safe Ride Support Specialist?

To become a Safe Ride Support Specialist, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, safety protocols, or transportation is beneficial, and some roles may require background checks or training on safety procedures and support tools. Certification is not usually mandatory but can enhance job prospects.

What cities are hiring for Safe Ride Support Specialist jobs?

Cities with the most Safe Ride Support Specialist job openings:

What states have the most Safe Ride Support Specialist jobs?

States with the most job openings for Safe Ride Support Specialist jobs include:

What are popular job titles related to Safe Ride Support Specialist jobs?

For Safe Ride Support Specialist jobs, the most frequently searched job titles are:

Infographic showing various Safe Ride Support Specialist job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $51,399 per year, or $24.7 per hour.

Support Specialist

Park City, UT • On-site

Via
See more jobs at Viaexternal

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Job description

Via is using technology to transform transportation around the world. From changing a single person's daily commute to reducing humanity's collective environmental footprint - we've got huge goals.
As a Support Specialist, you will have the opportunity to support a first-of-its-kind, intermodal transit service while gaining exposure to a fast-paced tech company. You'll be on the ground floor of this exciting operation, ensuring that our driver-partners have a smooth interaction and experience and delivering an exceptional service to our riders.
**This is an in-person position. You will be working from our office in Summit County, Utah (close to Park City). Shift hours for this role are 3:00PM-1:00AM.**
What You'll Do:
  • Serve as the front line, supporting our driver-partners
  • Thrive in a fast-paced environment tackling an array of customer issues
  • Become an expert on our services and spread the love of Via everywhere
  • Deliver above-and-beyond customer service to our riders
  • Notice even the smallest trends and pain points, then brainstorm ways in which we can create solutions to improve each customer's experience
  • Channel customer feedback to all areas of the business such as technology, marketing, design, and product teams

Who You Are:
  • Clear communicator, good listener, with excellent reading comprehension and writing skills
  • Excellent computer and technical skills, including experience with Microsoft Office, the Google Suite, previous CRM tools like Salesforce a plus
  • A well-rounded team player who takes ownership of (and pride in) your work
  • Dynamic; willing to wear multiple hats and work on projects of all types
  • You take initiative to solve problems and get the job done
  • Empathetic and have the ability to put yourself in the customer's shoes
  • Intellectually curious, and a willingness to embrace the uncertain
  • Fluency in English is a must, and Spanish is a plus

Compensation:
  • Final pay will be determined by the candidate's experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
  • Hourly wage starting at $23.00/hr
  • We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching

Benefits:
  • Fuel costs reimbursed for those commuting into our office in Summit County, Utah
  • Employer-subsidized health, vision, and dental insurance
  • Employer-subsidized life insurance
  • Employer-subsidized short and long-term disability insurance
  • A generous paid-time-off package
  • Reimbursement for winter tires paid at the end of winter season

Ready to join the ride?
Via is an equal opportunity employer.

Apply