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Safe Ride Support Specialist Jobs in Florida (NOW HIRING)

In all you do, you will consistently practice safe work habits, including the use of personal ... Promote and support a "team" work environment by cooperating and helping co-workers * Maintain a ...

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Safe Ride Support Specialist information

What is a safe ride support specialist?

A Safe Ride Support Specialist is a professional who assists in coordinating and supporting safe transportation services, often for ridesharing or campus safety programs. Their responsibilities typically include monitoring ride requests, providing customer service, responding to emergencies, and ensuring compliance with safety protocols. They may work with drivers and passengers to resolve issues and facilitate a safe environment for all users. This role is essential in promoting safety and efficiency within transportation or ride-share operations.

What are the key skills and qualifications needed to thrive as a Safe Ride Support Specialist, and why are they important?

To thrive as a Safe Ride Support Specialist, you typically need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with dispatch software, GPS navigation systems, and ride management platforms is often required. Excellent communication, empathy, and the ability to remain calm under pressure help you effectively assist riders and drivers. These skills are crucial for ensuring safe, timely, and satisfactory ride experiences for all participants.

How does a safe ride support specialist typically collaborate with drivers and riders to resolve incidents during a shift?

A Safe Ride Support Specialist works closely with both drivers and riders, primarily through real-time communication channels such as phone, chat, or email. When an incident or safety concern arises, the specialist coordinates with all parties involved to assess the situation, provide instructions, and escalate issues to emergency services or management if necessary. Effective collaboration requires strong problem-solving skills and the ability to remain calm under pressure, ensuring a swift and supportive response that prioritizes the safety of everyone involved.

What is the difference between Safe Ride Support Specialist vs Transportation Coordinator?

AspectSafe Ride Support SpecialistTransportation Coordinator
Required CredentialsCPR certification, customer service skillsValid driver’s license, scheduling experience
Work EnvironmentOn-site, community or campus settingsOffice-based, transportation planning
Employer & Industry UsageUniversities, community programsPublic transit agencies, private transport services
Search & Comparison IntentAssistance, safety, support rolesLogistics, scheduling, transportation management

The Safe Ride Support Specialist primarily focuses on providing safe, supportive transportation services, often in community or campus settings, requiring customer service skills and safety certifications. In contrast, a Transportation Coordinator handles planning and scheduling of transportation services, usually in an office environment. While both roles involve transportation, their responsibilities and work environments differ significantly.

How to become a Safe Ride Support Specialist?

To become a Safe Ride Support Specialist, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, safety protocols, or transportation is beneficial, and some roles may require background checks or training on safety procedures and support tools. Certification is not usually mandatory but can enhance job prospects.

What cities in Florida are hiring for Safe Ride Support Specialist jobs?

Cities in Florida with the most Safe Ride Support Specialist job openings:

Infographic showing various Safe Ride Support Specialist job openings in Florida as of September 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution.

2026-2027 FWS Student Worker, Safe Ride Driver

Saint Leo, FL • On-site

Saint Leo University
Colleges, Universities, and Professional Schools • 501 - 1,000 employees

$12.50 - $14/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 hours ago


Job description

Job Description Summary
Safe Ride is a late night transportation service provided to students at Saint Leo University as a safe and free alternative to walking back to Residence Halls after dark. Two student employees- a driver and a navigator- will be dispatched from Campus Safety to pick up and drop off students from all around campus in an extended cab golf cart- "The Safe Ride."
Job Description
Please note: Hiring for this position is subject to funding availability and a limited number of openings. Applying does not guarantee employment.
Primary Responsibilities:
  • Assisting Campus Safety by driving or serving as navigator in golf cart night shuttles throughout campus.
  • Students will work between the hours of 5:00 pm and 2:30 am.
  • Work up to 20 hours per week, with maintained availability of at least 12 hours per week.
  • Drivers will operate a university -owned vehicle and provide rides for students to and from locations on campus.
  • Navigators will have a university radio and will respond immediately and appropriately to all Campus Safety communications.
  • When drivers are not actively picking up or dropping off riders, they will wait for rides at the Campus Safety office and perform general office duties/other duties as assigned.
  • Provide courteous and friendly service to all students.
  • Drive Safely. Take very good care of your partner, riders, and equipment.
  • Create a safe and inclusive experience for students.
  • Wear Safe Ride identification as required.
  • Other duties as assigned.

Basic Function:
Provide support to the Campus Safety Office by assisting with the nightly shuttles that need to be accomplished in order to keep the Campus Security and Safety Office and the University functioning as effectively and efficiently as possible.
Required Education/Experience/Skills:
  • Must be an ethical person with strong values of integrity and confidentiality
  • Excellent customer service and communication skills
  • Strong work ethic
  • Clean driving record and capable of driving University Vans
  • Must have a valid driver's license.
  • Must pass a DMV Background driving record check.

Minimum Qualifications:
  • Enrolled Full-time in Saint Leo University's Undergraduate Program

Physical Demands:
  • Ability to Lift/move furniture weighing over 50lbs with hand-truck

ENVIRONMENT:
The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
NOTICE:
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.
Why Work at Saint Leo?
What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is "Community." Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE!
We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).
  • FREE Tuition - Employee, Spouse, and Dependents*
  • Tuition Exchange Opportunity - Dependent of Employees*
  • Generous Paid Leave - Sick, Vacation, and Holidays
  • Comprehensive Group Health Plan (Medical, Dental, and Vision)
  • Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more!
  • 100% Employer-Funded Health Reimbursement Account
  • 100% Employer-Paid Short Term Disability Insurance
  • 100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
  • Employer-provided life insurance
  • Discounted On-Campus Dining Meal Plans
  • Nationwide Pet Insurance
  • Flexible Spending Accounts
  • 403b Retirement Plan
  • Wellness Center

*Eligibility based on meeting required service period
2025 ICUBA Benefits Guide_St Leo