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Saas Program Manager Jobs in Orem, UT (NOW HIRING)

Senior Release Manager

Sandy, UT ยท On-site

$120 - $180/hr

Lead planning, orchestration, and execution of complex, largeโ€‘scale SaaS releases spanning ... Lead early customer access and beta programs, managing communication plans, success metrics, and ...

New

Lead, mentor, and grow a high-performing team of IT engineers across network, identity, SaaS, and ... Drive LVT's Identity and Access Management (IAM) program, enforcing least-privilege models, RBAC ...

Manager, IT Infrastructure

American Fork, UT ยท On-site

$44.25 - $60.25/hr

Lead, mentor, and grow a high-performing team of IT engineers across network, identity, SaaS, and ... Drive LVT's Identity and Access Management (IAM) program, enforcing least-privilege models, RBAC ...

Manager, IT Infrastructure

American Fork, UT ยท On-site

$44.25 - $60.25/hr

Lead, mentor, and grow a high-performing team of IT engineers across network, identity, SaaS, and ... Drive LVT's Identity and Access Management (IAM) program, enforcing least-privilege models, RBAC ...

Senior Manager, Procurement

Lehi, UT ยท On-site

$89K - $120K/yr

... SaaS license optimization and cost saving initiatives, including regular audits and physical inventory. * Develop and launch a comprehensive vendor risk management program in partnership with ...

Collaborating with internal teams-such as Program Managers and Customer Success-to develop ... B SaaS or technology environments. * Proven ability to build and expand client relationships and ...

Collaborating with internal teams-such as Program Managers and Customer Success-to develop ... B SaaS or technology environments. * Proven ability to build and expand client relationships and ...

Collaborating with internal teams--such as Program Managers and Customer Success--to develop ... B SaaS or technology environments. * Proven ability to build and expand client relationships and ...

Showing results 21-40

Saas Program Manager information

See Orem, UT salary details

$33.5K

$93.4K

$136.5K

How much do saas program manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for saas program manager in Orem, UT is $93,423.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,100.00 and $115,200.00 per year, depending on experience, location, and employer.

What is a SaaS program manager?

A SaaS Program Manager is a professional responsible for overseeing the planning, execution, and delivery of software-as-a-service (SaaS) projects within an organization. They coordinate cross-functional teams, manage timelines, budgets, and resources, and ensure that SaaS products or services meet business goals and customer needs. SaaS Program Managers often work closely with product managers, engineers, sales, and customer success teams to deliver high-quality, cloud-based software solutions.

What are some common challenges a SaaS program manager faces when coordinating cross-functional teams?

SaaS Program Managers often encounter challenges such as aligning priorities between engineering, product, and customer success teams, especially when there are competing deadlines and resource constraints. Effective communication is essential to ensure all stakeholders are informed about project status and changes. Additionally, managing expectations around feature delivery, uptime, and customer requirements can be complex in a fast-paced software environment. Building strong relationships across teams and proactively addressing potential bottlenecks helps ensure successful program outcomes.

What are the key skills and qualifications needed to thrive as a SaaS program manager, and why are they important?

To thrive as a SaaS Program Manager, you need strong project management skills, a solid understanding of SaaS business models, and experience leading cross-functional teams, often supported by a bachelor's degree in business, computer science, or a related field. Familiarity with tools like Jira, Asana, Salesforce, and Agile methodologies, as well as certifications such as PMP or Scrum Master, is highly valuable. Exceptional communication, stakeholder management, and problem-solving abilities help drive team alignment and customer satisfaction. These skills are crucial for delivering successful software programs on time, within scope, and aligned to business objectives in a fast-paced SaaS environment.

Are SaaS program managers in high demand?

SaaS program managers are in high demand due to the rapid growth of cloud-based software services. They are valued for their skills in project management, cross-functional coordination, and familiarity with SaaS platforms and tools like Jira or Salesforce. The role often requires experience in agile methodologies and certifications such as PMP or Scrum Master.

What does a SaaS program manager do?

A SaaS program manager oversees the planning, execution, and delivery of multiple software-as-a-service projects, ensuring they meet business goals and deadlines. They coordinate cross-functional teams, manage budgets, and utilize project management tools like Jira or Trello to track progress. Strong communication, leadership, and understanding of SaaS platforms are essential for success in this role.

What are popular job titles related to Saas Program Manager jobs in Orem, UT?

For Saas Program Manager jobs in Orem, UT, the most frequently searched job titles are:

What cities near Orem, UT are hiring for Saas Program Manager jobs?

Cities near Orem, UT with the most Saas Program Manager job openings:

Operations Process Manager

Lightspeed DMS

South Jordan, UT โ€ข On-site

Full-time

Re-posted 13 days ago


Job description

Company Overview:
Lightspeed is the leading provider of cloud-based software for dealerships, serving the Powersport, Marine, RV, Trailer, and Golf Car industries adding hundreds of dealerships to the Lightspeed community each year.
Lightspeed's Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including Sales, Parts, Service, Rentals, Payments, Accounting, and Customer Relationship Management (CRM). When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers.
Lightspeed is the most complete and integrated DMS in the industry with over 500 integrations with Original Equipment Manufacturers (OEMs), aftermarket parts and accessory distributors and dozens of other software tools that a dealership may use to run their business. Uniquely designed by dealers for dealers, and refined over the past 4 decades, Lightspeed empowers over 4,500+ dealers across North America with the tools and technology they need to manage their dealerships.
The Professional Services Operations and Process Manager is an operational and analytical leader embedded in Lightspeed's Professional Services organization. This role owns the design, measurement, and continuous improvement of PS processes - with a primary focus on increasing implementation throughput, accelerating time-to-value for customers, and improving overall customer satisfaction. Using structured problem-solving frameworks adapted for SaaS delivery environments, this leader identifies root causes of operational friction and drives cross-functional solutions. The role requires strong project management skills, comfort working with data, and the ability to lead change across teams without direct authority. Works independently under general direction from PS leadership and exercises sound judgment in prioritizing and executing a portfolio of improvement initiatives.
What you'll do:
  • Builds a data-driven operational culture within PS by establishing KPIs, tracking implementation performance metrics, and facilitating cross-functional working sessions to surface and address process breakdowns.
  • Applies structured problem-solving methods (root cause analysis, process mapping, data analysis) to improve PS workflows, increase implementation throughput, accelerate customer time-to-value, and reduce rework or escalation rates.
  • Serves as the PS Ops program manager: owns portfolio planning, project scoping, and execution tracking to deliver improvement initiatives on-time and in alignment with PS team capacity and strategic roadmaps.
  • Identify project goals, scope, resources, budget, dependencies, risks and communications needs.
  • Identify, escalate, and resolve conflicts.
  • Implement large, cross-team, multi-year programs and projects.
  • Proactively identify opportunities and contribute to continuous business process improvement efforts to help streamline and standardize workflow, communication, and resource efficiencies.
  • Conducts initiation and project closure activities to formalize and communicate the project acceptance and handover documentation and completes a post-implementation review to identify areas of improvement.
  • Communicate portfolio scope, roadmap alignment, priorities, and status to governance board and stakeholders.
  • Maintain awareness of industry trends, business conditions, and internal processes and practices to influence the success of portfolio initiatives.

What you should have:
Qualifications:
  • 3-5 years of experience in implementation operations, CS operations, or a related role at a SaaS company, with a demonstrable track record of improving delivery processes and business results.
  • Demonstrates data driven solutions. Experience defining project success criteria with multiple stakeholders.
  • Experience using AI to improve process efficiencies and/or customer satisfaction.
  • Strong process improvement and project management skills and experience in a virtual setting.
  • Experience working in a SaaS company's Professional Services, Implementation, or Customer Success organization; direct exposure to implementation lifecycle management is strongly preferred.
  • Ability to lead through influence and work as a collaborative team member.
  • Strong verbal and written communication skills.
  • Experience in collaborating across business/product lines and organizational groups.
  • Strong ability to manage a portfolio of improvement projects and ability to prioritize based on business requirements.
  • Experience leading virtual and in-person process improvement meetings.
  • Experience creating process documentation with tools such as Visio, PowerPoint or Lucid Chart.
  • Experience creating and delivering presentations to stakeholders about project status or outcomes.

Preferred Qualifications:
  • Project Management certification (PMP or equivalent) or demonstrated equivalent experience managing cross-functional programs in a SaaS environment.
  • Experience with Salesforce and/or Professional Services Automation tools, such as Certinia.
  • Dealership industry or Lightspeed DMS experience.

Inclusion and Diversity at Lightspeed:
At Lightspeed, we celebrate the uniqueness of every individual and encourage diverse perspectives. We believe that inclusion drives innovation and fosters meaningful connections. We are committed to building an environment where everyone feels valued and empowered to make an impact.
Equal Employment Opportunity Statement:
Lightspeed is an Equal Opportunity Employer and is dedicated to building a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, religion, age, disability, veteran status, or any other protected category.
Important Note:
Applicants must be authorized to work in the U.S.
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