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Saas Program Manager Jobs in Mississippi (NOW HIRING)

Vergent LMS

Software Support Analyst

Ridgeland, MS · On-site

... leading SaaS lending platform that empowers lenders to manage their retail and online lending ... Employee Recognition Program * Flexible Schedules * Casual Dress Code * Health Insurance * Dental ...

Vergent LMS

Software Support Analyst

Ridgeland, MS

... leading SaaS lending platform that empowers lenders to manage their retail and online lending ... Employee Recognition Program * Flexible Schedules * Casual Dress Code * Health Insurance * Dental ...

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Saas Program Manager information

See Mississippi salary details

$36.5K

$101.8K

$148.7K

How much do saas program manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for saas program manager in Mississippi is $101,772.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,300.00 and $125,500.00 per year, depending on experience, location, and employer.

What is a SaaS program manager?

A SaaS Program Manager is a professional responsible for overseeing the planning, execution, and delivery of software-as-a-service (SaaS) projects within an organization. They coordinate cross-functional teams, manage timelines, budgets, and resources, and ensure that SaaS products or services meet business goals and customer needs. SaaS Program Managers often work closely with product managers, engineers, sales, and customer success teams to deliver high-quality, cloud-based software solutions.

What are some common challenges a SaaS program manager faces when coordinating cross-functional teams?

SaaS Program Managers often encounter challenges such as aligning priorities between engineering, product, and customer success teams, especially when there are competing deadlines and resource constraints. Effective communication is essential to ensure all stakeholders are informed about project status and changes. Additionally, managing expectations around feature delivery, uptime, and customer requirements can be complex in a fast-paced software environment. Building strong relationships across teams and proactively addressing potential bottlenecks helps ensure successful program outcomes.

What are the key skills and qualifications needed to thrive as a SaaS program manager, and why are they important?

To thrive as a SaaS Program Manager, you need strong project management skills, a solid understanding of SaaS business models, and experience leading cross-functional teams, often supported by a bachelor's degree in business, computer science, or a related field. Familiarity with tools like Jira, Asana, Salesforce, and Agile methodologies, as well as certifications such as PMP or Scrum Master, is highly valuable. Exceptional communication, stakeholder management, and problem-solving abilities help drive team alignment and customer satisfaction. These skills are crucial for delivering successful software programs on time, within scope, and aligned to business objectives in a fast-paced SaaS environment.

Are SaaS program managers in high demand?

SaaS program managers are in high demand due to the rapid growth of cloud-based software services. They are valued for their skills in project management, cross-functional coordination, and familiarity with SaaS platforms and tools like Jira or Salesforce. The role often requires experience in agile methodologies and certifications such as PMP or Scrum Master.

What does a SaaS program manager do?

A SaaS program manager oversees the planning, execution, and delivery of multiple software-as-a-service projects, ensuring they meet business goals and deadlines. They coordinate cross-functional teams, manage budgets, and utilize project management tools like Jira or Trello to track progress. Strong communication, leadership, and understanding of SaaS platforms are essential for success in this role.

What are popular job titles related to Saas Program Manager jobs in Mississippi?

For Saas Program Manager jobs in Mississippi, the most frequently searched job titles are:

What job categories do people searching Saas Program Manager jobs in Mississippi look for?

The top searched job categories for Saas Program Manager jobs in Mississippi are:

What cities in Mississippi are hiring for Saas Program Manager jobs?

Cities in Mississippi with the most Saas Program Manager job openings:

Saas Program Manager jobs near you

Software Support Analyst

Vergent LMS

Ridgeland, MS • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 26 days ago

Job description

Company Description
Vergent LMS engineers a market-leading SaaS lending platform that empowers lenders to manage their retail and online lending operations through a sophisticated software suite featuring data-rich dashboards and enhanced analytical reporting, powered by its AI and machine learning capabilities. With talented employees nationwide and offices in Ridgeland, Mississippi and Plano, Texas, Vergent LMS is one of America's fastest-growing privately held companies and has been listed on the Inc. 5000 list for seven years. From small business startups to enterprise-scale corporations, Vergent's innovative technology solutions power the lending operations of a diverse portfolio of clients located in the US, Canada, and Central America.
At Vergent LMS, we take our work seriously, but we don't take ourselves very seriously, with employee recognition, frequent company-supported events, and a company culture that is second to none. If you're passionate about what you do, but you want to be a part of a company that values it's employees and has built a culture around the concept of "work-life balance," then Vergent LMS is your career destination.
Introduction
As an Application Support Analyst, you will join a dedicated team of customer support professionals responsible for the initial review, troubleshooting and testing of all client support requests. This role requires the ability to provide critical, real-time analysis and problem-solving solutions to our software clients by asking applicable questions and retracing the steps and processes utilized by the customer to identify the potential cause of their reported problem. Once the problem is determined, the analyst may decide if collaboration with other quality assurance and software development teams is necessary to provide the optimal solution. Your responsibilities will include developing an intimate knowledge of the features, functionality, and security of our industry-leading loan management software in addition to maintaining an ongoing awareness of over 60+ external connections to vendor partner software products which expand our software's capabilities.
Essential Functions
  • Take ownership of incoming issues/requests from customers with a sense of urgency.
  • Must be capable of troubleshooting the cause of a reported problem by walking through the client's steps leading up to the problem, reproducing the reported problem within Vergent's software test environment, and finally, documenting (in detail) the steps taken, including the course of action taken to resolve the problem.
  • Must possess strong communication and critical thinking skills and be able to ask the correct questions necessary for testing a reported problem and providing a potential solution.
  • Must be willing and able to stay abreast of new company software and updates.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
Competencies
  • Ability to take initiative related to the software and its updates
  • Document configuration and editing experience
  • Proficiency in Adobe Acrobat
  • Strong time management skills
  • Intensive customer Focus
  • Problem Solving and Analysis
  • Product Knowledge
  • Quality Focus
  • Collaborative team building
  • Active Listening
  • Multi-tasking
  • Must be punctual and able to work the established hours
  • 2 or more years of experience as a software support analyst

Work Environment
This job operates in a casual office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Company Benefits
  • Employee Recognition Program
  • Flexible Schedules
  • Casual Dress Code
  • Health Insurance
  • Dental/Vision
  • Parental Leave
  • 401K & 401K Matching
  • Long-Term Disability (100% covered)
  • Life Insurance (100% covered)
  • Supplemental Insurance
  • Coffee and Snacks Provided

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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