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Saas Implementation Remote Jobs in Massachusetts

You'll work directly within our system to implement customer requests, dig into deeper ... SaaS company backed by strong investors and global brands * Competitive compensation * Remote ...

Senior IT Manager (Boston)

Boston, MA · On-site +1

$150K - $190K/yr

Govern SaaS portfolio (e.g., Google/Microsoft 365, Slack, Zoom, Atlassian, HRIS, CRM) * Implement ... Ensure reliable IT facilities for Boston HQ, Tel Aviv office and remote sites Security, Compliance ...

Senior Solutions Architect

Boston, MA · Remote

$130K - $160K/yr

Manage implementation and deployment activities. * Serve as the primary technical escalation point ... or B2B SaaS experience. * Experience leading distributed or remote technical teams. What We're ...

Enterprise Account Executive

Boston, MA · On-site +1

$100K - $130K/yr

Hybrid / Remote - This is a hybrid role if you're based in Boston, requiring you to work from our ... As an Enterprise Account Executive, you will drive full-cycle enterprise SaaS sales for Cognism ...

As a Buyers Edge Platform SaaS Solution, ArrowStream customers feel empowered to make informed ... This position is remote with anticipated travel 2 nights per month. We are unable to offer work ...

Solution Architect, US

Boston, MA · On-site +1

$68.50 - $90.25/hr

We are a remote-first, global team headquartered in Silicon Valley, with a hybrid workforce across ... Define and maintain technical implementation documentation (e.g., Low-Level Designs). * Evaluate ...

Become a part of our caring community (Remote in posted locations) We are seeking a hands-on ... Support AppOmni SSPM activities, including SaaS posture visibility, AI application discovery ...

Become a part of our caring community (Remote in posted locations) We are seeking a hands-on ... Support AppOmni SSPM activities, including SaaS posture visibility, AI application discovery ...

Become a part of our caring community (Remote in posted locations) We are seeking a hands-on ... Support AppOmni SSPM activities, including SaaS posture visibility, AI application discovery ...

FP&A Manager United States (Remote) About Us Reachdesk is the first truly end-to-end SaaS global ... Identify and implement automation across forecasting, reporting, and variance workflows to reduce ...

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Saas Implementation Remote information

What does a SaaS Implementation Specialist do when working remotely?

A SaaS Implementation Specialist working remotely is responsible for helping clients set up, configure, and launch Software as a Service (SaaS) products without being on-site. They manage onboarding processes, provide training and support, and ensure the software integrates smoothly with existing client systems. Communication is often carried out via video calls, email, and collaboration tools, making strong digital communication skills essential. Their goal is to help clients achieve successful adoption and maximize the value of the software.

What are common challenges faced by remote SaaS Implementation specialists and how can they be addressed?

Remote SaaS Implementation specialists often encounter challenges such as coordinating effectively with clients across different time zones, managing communication without face-to-face interaction, and ensuring client adoption of the software. To address these, it’s important to establish clear communication channels, use project management tools for transparency, and schedule regular check-ins with clients and internal teams. Building strong documentation and providing accessible training resources can also help ensure successful implementations and client satisfaction.

What are the key skills and qualifications needed to thrive as a SaaS Implementation Specialist remote, and why are they important?

To thrive as a SaaS Implementation Specialist (Remote), you need a strong background in software implementation, customer onboarding, and project management, often supported by a degree in IT, business, or related fields. Familiarity with SaaS platforms, CRM systems, and project management tools like Jira or Asana, as well as relevant certifications (e.g., PMP or Salesforce certification), is highly beneficial. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for managing client relationships and remote work challenges. These skills ensure seamless client onboarding, effective project delivery, and customer satisfaction in a distributed work environment.

What is the difference between Saas Implementation Remote vs SaaS Support Specialist?

AspectSaas Implementation RemoteSaaS Support Specialist
CredentialsTypically requires technical certifications, project management skillsRequires customer service and technical troubleshooting skills
Work EnvironmentRemote, project-based, collaborative teamsRemote or on-site, focused on customer support
Industry UsageUsed in SaaS deployment and onboarding processesUsed in ongoing customer support and issue resolution
Search & Comparison IntentUnderstanding implementation roles and responsibilitiesComparing support roles and troubleshooting tasks

While both roles operate remotely within the SaaS industry, Saas Implementation Remote focuses on deploying and onboarding new clients, requiring technical and project management skills. SaaS Support Specialist primarily handles ongoing customer support, troubleshooting, and issue resolution. The roles complement each other but differ in scope and responsibilities.

What are the most commonly searched types of Saas Implementation jobs in Massachusetts?

The most popular types of Saas Implementation jobs in Massachusetts are:

What are popular job titles related to Saas Implementation Remote jobs in Massachusetts?

For Saas Implementation Remote jobs in Massachusetts, the most frequently searched job titles are:

What cities in Massachusetts are hiring for Saas Implementation Remote jobs?

Cities in Massachusetts with the most Saas Implementation Remote job openings:

Practice Manager-Technical Implementation Services

Burlington, MA • On-site, Remote

State Street Global Advisors
Finance and Insurance • 1 - 5K employees

$238K - $262K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Practice Manager-Technical Implementation Services (State Street Bank and Trust Company; Burlington, Massachusetts): Expert level project resource to define client requirements, configure and guide solutions. Lead teams of technical consultants of Charles River Investment Management Solutions (CRIMS) within one or more areas including Compliance, Equity, Fixed Income, Investment Solutions and Wealth Management technical implementation. Individual contributions: demonstrate in depth understanding of Charles River Investment Management Solution (CRIMS) and technical proficiency in one of the following solutions: Infrastructure, Performance Tuning, Development, Advanced Configuration, Trouble Shooting and Integration; partner with CRD's sales teams in order to contribute to sales presentations and proof-of concept projects; analyze and evaluate client requirements to demonstrate the potential of CRIMS; build effective working relationships within CRD and with clients, manage difficult situations and influence key decision makers; exhibit strong technical solution design skills from pre-sales to implementation of client solutions by influencing design with concrete facts and proven results in order to maintain system integrity for both client and CRD; gather, analyze and communicate solutions to both clients and internal teams; including strong technical solution design skills from presales to implementation, providing detailed assessments and recommendations; design and execute technical training for clients. Management contributions: manage technical implementation engagements; direct teams to strategically and analytically assess client needs by utilizing technical expertise in assessing and identifying solutions which are in alignment with CRD's current design; ensure project success by managing staffing to optimize utilization, and provide support network to the team to leverage during engagements; partner with recruiting team to identify and hire talent; manage team members including engagement staffing, time and expenses processes, technology and other organizational initiatives; oversee performance management and coach on deficiencies to ensure objectives achieved; strategically solve problems by recognizing long term solutions across multiple projects; direct and provide guidance to less experienced consultants on implementations and identify opportunities to allocate resources as needed. Up to 50% domestic travel. Hybrid remote telecommuting permitted from within the US pursuant to Company policy.

Minimum requirements: Bachelor's degree in Computer Science, Engineering or a related technical field, or its equivalent; plus 8 years of progressively responsible client service experience in the Financial Software Services industry.

Must also have: Demonstrated ability to client face with hands-on approach at highest level of an organization both internally and externally; experience with technical support or implementing technical investment solutions within a bank, hedge fund, asset manager or wealth management firm; advanced knowledge of system integrations including XML messaging, web services (SOAP), TEL tools and database techniques; advanced knowledge of installation of n-tier software to DR/HA design; advanced knowledge and experience with implementing enterprise software and SaaS based delivery of solutions; in-depth knowledge of at least one of the following RDMBS: Oracle, MS SQL Server or Sybase; detailed knowledge of at least 3 of the following technologies: Tomcat configuration and optimization, N-tier application architecture, SOAP/XML Messaging software (MQ Series, Tibco, MSMQ, Sonic MQ and Open JMS; demonstrated ability to program using Java, C# and Perl; demonstrated solid written and verbal communication skills and solid analytical and problem solving skills; proven ability to manage multiple, simultaneous priorities in parallel with staff management; proven organizational skills with attention to detail and ability to achieve results without close supervision; and proven experience in role requiring self-motivation with the ability to operate independently as well as to work as a member of a team. (Unless otherwise indicated, State Street is seeking the stated ability in the skills listed above with no specific number of years or amount of experience required. All experience can be gained concurrently.)

To apply to this position, you must click the "Apply" button on this page and complete the online application. An EOE.

#LI-DNI

Salary Range:

$238,285 - $262,113 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Employees are eligible to participate in State Street's comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.

For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

Discover more information on jobs at StateStreet.com/careers

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Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.