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Saas Customer Service Support Manager Jobs (NOW HIRING)

MillerKnoll

Customer Service Support

San Francisco, CA · On-site

$26 - $29/hr

Customer Service Support Reports To: Customer Service Supervisor Position Summary: We are seeking a ... • Manage shipping status report and assess applicable sales tax liabilities. • Process and ...

Papirfly

Customer Success Manager

Morristown, NJ · On-site +1

... skills in SaaS Customer Success, and ongoing support through mentoring and development ... Client Relationship Management : Build and nurture strong, long-term relationships with clients ...

Entegrata

Founded in 2023 and headquartered in Indianapolis, we are a venture-backed SaaS company delivering ... Preferred Qualifications Experience supporting law firms or professional services organizations.

Kofile Inc.

Customer Success Manager

Dallas, TX · On-site

... Services, Support, and Customer Operations teams to drive measurable customer success and long-term ... The ideal candidate combines SaaS customer success expertise, strong executive communication skills ...

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Saas Customer Service Support Manager information

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How much do saas customer service support manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for saas customer service support manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Saas Customer Service Support Manager jobs?

For Saas Customer Service Support Manager jobs, the most frequently searched job titles are:

Infographic showing various Saas Customer Service Support Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,998 per year, or $27.9 per hour.

Customer Service Support

Milwaukee, WI • On-site

Western Building Products
Construction Materials Wholesalers • 51 - 200 employees
Learn more about Western Building Productsexternal

$16.75 - $21.50/hr

Full-time

Medical, Dental, Retirement, PTO

Re-posted 2 days ago

Job description

Description:

Customer Service Support

Join our team and help deliver outstanding service by supporting order entry, quotes, and customer communications in a fast-paced environment.


About the Role We’re looking for a detail-oriented, customer-focused professional to support our sales and customer service team. In this role, you’ll help process orders and quotes, respond to customer inquiries, and ensure a smooth experience from request to resolution. This is a great opportunity for someone who enjoys working collaboratively, staying organized, and making a direct impact on customer satisfaction.


What You’ll Do

· Partner with the sales and customer service team to keep daily operations running smoothly.

· Enter customer orders accurately and promptly.

· Prepare and process quotes while building knowledge of products and vendor tools.

· Respond to incoming calls and customer inquiries with professionalism and urgency.

· Deliver a high level of service to both internal and external customers.

· Help prioritize requests, manage multiple tasks, and meet deadlines in a fast-paced setting.

· Build positive working relationships with teammates, customers, and managers.

· Support team goals and contribute to a collaborative, service-driven culture.


Why Western

At Western Building Products, we are more than a business; we are a team of employee-owners, focused on making a difference in the lives of those we work alongside with and those we serve. Since 1983, we’ve built a culture of respect, reliability, and shared success. We are one of the nation’s largest distributors of millwork products, and every person here has a stake in how we perform, because we’re a 100% employee-owned company (ESOP).


That means when the company wins, you win. It is not just a paycheck; it is a long-term investment in your future.


Benefits  

Western Building Products provides a competitive pay and benefits package, including health, dental, accrued paid time-off, and company funded retirement through our Employee Stock Ownership Plan (ESOP).

Requirements:

What We’re Looking For

· Strong customer service mindset and a commitment to creating a positive customer experience.

· Proficiency with Microsoft Office and comfort learning internal systems and software.

· Excellent verbal and written communication skills.

· Strong interpersonal skills and the ability to resolve issues effectively and professionally.

· Effective time management and organizational skills, with the ability to handle multiple priorities.

· Problem-solving skills and the ability to interpret information and respond to customer needs.

· Ability to work well under pressure while maintaining accuracy and attention to detail.


Experience

· 1–2 years of experience in customer service, sales support, administrative support, or a related role preferred.