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Saas Account Manager Jobs in Rochester, NY (NOW HIRING)

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Inside Sales Representative

Honeoye Falls, NY · On-site

$57K - $80K/yr

... account acquisition, outbound sales, SaaS, industrial sales, education sales, distribution, or any environment where high call volume and pipeline management drove results, we'd love to speak with ...

Enterprise

Entegral Financial Analyst

Rochester, NY · On-site

$75K - $90K/yr

Entegral is a SaaS business-to-business solution that enhances the customer experience from the ... Create and manage financial dashboards using Looker Studio and Big Query * Develop methods for ...

Enterprise

Entegral Financial Analyst

Geneseo, NY · On-site

$75K - $90K/yr

Entegral is a SaaS business-to-business solution that enhances the customer experience from the ... Create and manage financial dashboards using Looker Studio and Big Query * Develop methods for ...

Asure Software

Enterprise Sales Executive

Rochester, NY · On-site

$220K - $260K/yr

... accounts (current clients and partners) * Experience selling a Payroll Tax, HCM or TLM SaaS ... Experience managing multiple sales engagements effectively * Proven relationship building and ...

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All JobsSaas Account JobsSaas Account Manager JobsSaas Account Manager Jobs in Rochester, NY

Saas Account Manager information

See Rochester, NY salary details

$29.1K

$64.9K

$104.6K

How much do saas account manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for saas account manager in Rochester, NY is $64,939.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,400.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a SaaS account manager?

To thrive as a SaaS Account Manager, you need a strong background in account management, sales, and a solid understanding of cloud-based software solutions. Familiarity with CRM platforms like Salesforce, SaaS products, and sales or customer success certifications are frequently required. Excellent relationship-building, proactive problem-solving, and clear communication are crucial soft skills for excelling in this client-facing role. These capabilities help ensure customer satisfaction, maximize retention and expansion opportunities, and drive business growth in a competitive SaaS environment.

What does a SaaS account manager do?

As a SaaS Account Manager, your days are often a blend of proactive customer outreach, renewal and upsell conversations, troubleshooting client issues, and collaborating closely with product and support teams. You'll regularly review client usage data, hold check-in meetings to identify growth opportunities, and ensure customers are receiving maximum value from the platform. The role is dynamic, with frequent prioritization between strategic planning and responsive problem-solving. You’ll also contribute to cross-functional projects, making communication and teamwork essential parts of your daily routine.

What is a SaaS account manager?

A SaaS Account Manager is responsible for managing relationships with customers who use a company's software-as-a-service (SaaS) products. They ensure customer satisfaction, drive product adoption, and identify opportunities for upselling or renewing contracts. Their role involves regular check-ins, addressing client concerns, and collaborating with internal teams to meet customer needs. Strong communication and problem-solving skills are essential for success in this role.

What job categories do people searching Saas Account Manager jobs in Rochester, NY look for?

The top searched job categories for Saas Account Manager jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Saas Account Manager jobs?

Cities near Rochester, NY with the most Saas Account Manager job openings:

Saas Account Manager jobs near you
Infographic showing various Saas Account Manager job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 14% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $64,939 per year, or $31.2 per hour.

Business Development Representative - Managed Services (Salt Lake City, UT)

Brite

Victor, NY • On-site

$47K - $50K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

JOB SUMMARY

The Business Development Representative (BDR) – Managed Services serves as the liaison between Marketing and the Managed Services Sales team. This role is responsible for identifying and creating new business opportunities for Brite’s managed IT services and cybersecurity offerings by contacting and developing relationships with prospective customers generated through marketing campaigns, outbound prospecting, cold calling, and emailing. The BDR helps qualify prospects by understanding their current IT environment, pain points, and security needs, then schedules discovery meetings for the appropriate Account Executive.

ESSENTIAL FUNCTIONS
  • Qualify inbound and outbound leads as potential opportunities for managed IT services, help desk, network management, cybersecurity, backup/DR, and strategic consulting (vCIO/vCISO).
  • Contact prospective customers via cold calls, emails, and social outreach to generate meetings and pipeline.
  • Communicate Brite’s Managed Services value proposition, including proactive support, 24/7 monitoring, cybersecurity protection, and reduced downtime.
  • Ask thoughtful, probing questions to identify a prospect’s needs, including areas such as: Current IT support model (internal IT, MSP, hybrid) Pain points (ticket volume, downtime, slow response times) Cybersecurity posture (MFA, endpoint protection, awareness training) Business continuity (backup coverage, disaster recovery readiness) Compliance/cyber insurance concerns.
  • Maintain accurate notes and activity tracking in NetSuite (CRM) and related sales tools.
  • Build longterm, trusted relationships with prospects through consistent followup and nurturing.
  • Schedule qualified discovery calls/meetings between prospects and Account Executives, and ensure meeting preparation is complete (context, notes, identified needs).
  • Collaborate closely with Marketing on campaign followup, messaging, and feedback loops to improve lead quality and conversion.
    • OTHER DUTIES PERFORMED
  • Perform other duties and tasks as appropriately assigned or requested.
    • EDUCATION & EXPERIENCE
  • High School Diploma (or equivalent) or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.
  • Bachelor’s degree preferred.
  • Prior experience as a Business Development Representative / Sales Development Representative (or similar role) with handson experience in outbound prospecting (cold calls, email campaigns) and a proven track record of achieving quotas is required.
  • Experience selling or supporting IT services, managed services (MSP), cybersecurity, SaaS, or technology solutions is preferred.
    • KNOWLEDGE, SKILLS & ABILITIES
  • Proficient use of Microsoft Office Suite and NetSuite (CRM) (or similar CRM tools).
  • Comfort discussing foundational IT and cybersecurity concepts (e.g., Microsoft 365, MFA, endpoint protection, backups, phishing, firewall, patching).
  • Understanding of sales performance metrics (activity, conversion rates, pipeline, meetings set).
  • Excellent listening skills with the ability to uncover pain points and business drivers.
  • Strong verbal and written communication skills; able to tailor messaging by audience.
  • Strong presentation and objectionhandling skills.
  • Highly organized and detailoriented; able to manage multiple sequences, campaigns, and deadlines.
  • Effective project/time management skills; able to work in a fastpaced environment.
  • Strong relationshipbuilding skills and a professional, customerfirst approach.
  • Selfdirected, resultsoriented, and comfortable working toward weekly/monthly goals.

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