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Ruggable Jobs (NOW HIRING)

Ruggable

Customer Care Representative

Los Angeles, CA

$17.50/hr

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely ...

Ruggable

Maintenance Technician

Bedford Park, IL · On-site

$25 - $28/hr

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely ...

Ruggable

Bilingual Print Supervisor

Charlotte, NC · On-site

$60K - $70K/yr

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely ...

Ruggable

Textile Designer - Contract

Los Angeles, CA · Hybrid

$35/hr

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely ...

Ruggable

HR Manager

Los Angeles, CA · On-site

$90K - $100K/yr

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely ...

Ruggable

Bilingual Print Supervisor

Charlotte, NC · On-site

$60K - $70K/yr

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely ...

Ruggable

HR Manager

Los Angeles, CA · On-site

$90K - $100K/yr

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely ...

Ruggable

Textile Designer - Contract

Los Angeles, CA · On-site

$35/hr

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely ...

Ruggable

$25 - $28/hr

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely ...

Tapcart Inc

Agency Partner Manager

New York, NY · On-site

$130K - $140K/yr

Brands like Béis, Grove Collaborative, and Ruggable trust Tapcart to turn mobile traffic into high-retention, high-growth relationships - with mobile apps launched in hours, not months. THE ROLE ...

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Ruggable information

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How much do ruggable jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for ruggable in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

How many employees does Ruggable have?

Ruggable is a company that designs and sells washable rugs, and it has approximately 200 employees. The company often hires for roles in design, marketing, and operations, typically requiring skills in e-commerce and product development.

What is the difference between Ruggable vs Rug Installer?

AspectRuggableRug Installer
CredentialsNo formal certification required, but knowledge of rugs and cleaning helpfulTrade certifications or experience preferred
Work EnvironmentIndoor, retail or online settingsOn-site, residential or commercial locations
Industry UsageProduct company specializing in washable rugsService provider installing various rugs
Job FocusDesign, marketing, sales, or customer supportMeasuring, laying, and securing rugs

Ruggable is a product-focused company centered on designing and selling washable rugs, often involving roles in marketing, customer service, or product development. In contrast, a Rug Installer specializes in physically installing rugs at client locations, requiring hands-on skills and on-site work. While Ruggable employees may work in retail or office environments, Rug Installers operate directly at customer sites. Both roles are essential in the rug industry but serve different functions and skill sets.

What are some common challenges faced by Customer Service Representatives at Ruggable, and how can they effectively address them?

Customer Service Representatives at Ruggable often encounter challenges such as managing a high volume of inquiries, resolving order or shipping issues, and ensuring customer satisfaction during peak sales periods. To effectively address these challenges, representatives leverage internal knowledge bases, work closely with fulfillment and logistics teams, and prioritize clear, empathetic communication with customers. Regular team meetings and ongoing training also help staff stay updated on product information and company policies, enabling them to resolve issues efficiently and maintain a positive customer experience.

What are the key skills and qualifications needed to thrive as an employee at Ruggable, and why are they important?

To thrive at Ruggable, you generally need relevant experience in your field (such as marketing, engineering, or operations), a bachelor's degree, and a strong understanding of the home décor or e-commerce industry. Familiarity with digital platforms, project management tools like Asana or Jira, and data analysis software may be required depending on the specific role. Outstanding communication, collaboration, and adaptability set candidates apart in Ruggable’s fast-paced and creative environment. These skills and qualities are vital for driving innovation and delivering excellent customer experiences in a rapidly growing company.

What is a Ruggable and what do employees do there?

Ruggable is a company known for its innovative washable rugs and home decor products. Employees at Ruggable work in a variety of roles, including product design, marketing, customer service, operations, and technology. The company focuses on creating practical, stylish, and easy-to-clean rugs that appeal to modern households. Team members collaborate to deliver quality products and a seamless shopping experience for customers. Working at Ruggable often involves a fast-paced, creative environment with opportunities for growth.
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Infographic showing various Ruggable job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 76% Physical, and 24% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.
Customer Care Representative

Customer Care Representative

Ruggable

Los Angeles, CA

$17.50/hr

Full-time

Retirement

Posted 3 days ago

Job description

About Ruggable:

Ruggable is a leading direct-to-consumer e-commerce brand based in Los Angeles, California with an extraordinary track record of high, profitable growth. We pride ourselves on having an extremely loyal customer base and a talented team made up of genuinely caring people who take action and deliver results. We are venture-backed and own a patented washable rug design that's disrupting the home décor industry. Our mission is to empower our customers to live vibrantly with beautiful products that don't compromise on function. If you're passionate about consumer products, e-commerce, and high-growth start-ups, keep reading!

Job Summary:

Ruggable is looking for two full-time Consumer Care Representative to join our team! This individual will act as the voice of Ruggable, interacting with our North America customers primarily via phone, chat and email. The ideal candidate is someone with prior experience conducting phone calls in customer service, has a positive and upbeat attitude, and thrives in a fast-paced work environment with highly engaged teams.

What You'll Do:

  • Serve as the frontline voice of Ruggable to our consumers, delivering excellent consumer service primarily via phone, chat and email
  • Provide timely and thorough resolution to consumer inquiries, including ones pertaining to returns, cancellations, exchanges, order status, product recommendations, etc.
  • Act as a product expert, maintaining a well-rounded understanding of our website, features, stock lists and products
  • Communicate with management to escalate problems and recommend resolutions to better our consumer experience
  • Be a collaborative team player by supporting your teammates and sharing helpful tools or methodologies to enhance efficiency across the team

What You'll Need to Have:

Required:

  • Excellent written and verbal communication
  • Passionate about helping others and finding solutions
  • Ability to resolve inbound inquiries across channels with high empathy and customer engagement
  • Ability to summarize and escalate issues quickly and concisely
  • Proficiency with spreadsheet applications (i.e., Google Sheets, Microsoft Excel)
  • Must be a team player
  • Must be a self starter and multi-tasker, while remaining responsible and detail-oriented

Preferred:

  • Experience working in omnichannel CPG organizations
  • Familiarity with ecommerce platforms (Shopify, Zendesk), best practices and industry at large

Compensation:

  • $17.50 per hour starting salary
    • This is a full-time role with a 40-hour work week
  • Employer matching (up to 3% of base salary) for company sponsored 401K plan

At Ruggable, we offer competitive compensation and benefits packages. Ruggable is an Equal Employment Opportunity employer. We proudly recruit and hire a diverse workforce and are committed to creating an inclusive environment for all employees.

If you are based in California, we encourage you to read this important information for California residents linked here.

To all recruitment agencies: Ruggable does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Ruggable employees or any other company destination. Ruggable is not responsible for any fees related to unsolicited resumes.