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Rtv Associate Jobs (NOW HIRING)

SMS InfoComm

Clerk RTV - OM

Grapevine, TX · On-site

$16 - $19/hr

Clerk RTV - OM Grapevine (4051), TX - Grapevine, TX 76051 Overview Position Type: Full Time Job ... associates. Qualifications Education and/or Experience * High school diploma or equivalent is ...

SMS INFOCOMM CORPORATION

Clerk RTV - OM

Grapevine, TX

$15.25 - $18.50/hr

Summary The RTV Order Management Clerk is responsible for managing all aspects of order processing ... being of all associates. Education and/or Experience * High school diploma or equivalent is ...

SMS INFOCOMM CORPORATION

Clerk RTV - OM

Grapevine, TX · On-site

$15.25 - $18.50/hr

Summary The RTV Order Management Clerk is responsible for managing all aspects of order processing ... being of all associates. Education and/or Experience * High school diploma or equivalent is ...

Tti

RTV Returns Inspector - Pittston, PA

Pittston, PA

$42K/yr

RTV RETURNS INSPECTOR - Techtronic Industries, NA (TTI) About Us: TTI is a world-class leader in ... Maintain constant communication with The Home Depot associates working in the facility. * Clearly ...

TTI, Inc.

RTV Returns Inspector - Phoenix, AZ

Phoenix, AZ · On-site

$42K/yr

RTV RETURNS INSPECTOR - Techtronic Industries, NA (TTI) About Us: TTI is a world-class leader in ... Maintain constant communication with The Home Depot associates working in the facility. * Clearly ...

Tti

RTV Returns Inspector - Phoenix, AZ

Phoenix, AZ

$42K/yr

RTV RETURNS INSPECTOR - Techtronic Industries, NA (TTI) About Us: TTI is a world-class leader in ... Maintain constant communication with The Home Depot associates working in the facility. * Clearly ...

Home Depot

Freight/Receiving

Stamford, CT

$18.25 - $21.75/hr

Operations position types may include Bay Integrity Associates, Freight Team Associates, Lot Associates, RTV, and Receiving Associates.

Home Depot

Freight/Receiving

Stamford, CT · On-site

$18.25 - $21.75/hr

Operations position types may include Bay Integrity Associates, Freight Team Associates, Lot Associates, RTV, and Receiving Associates.

Leonardo DRS

Associate Planner

Melbourne, FL

Own the outgoing Return-to-Vendor (RTV) process, ensuring materials are processed accurately and on ... Associate's degree or equivalent combination of education and experience. * Hands-on experience ...

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Rtv Associate information

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$10

$19

$33

How much do rtv associate jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for rtv associate in the United States is $19.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an RTV associate, and why are they important?

To thrive as an RTV (Return to Vendor) Associate, you need strong organizational skills, attention to detail, and a high school diploma or equivalent. Familiarity with inventory management systems, barcode scanners, and warehouse software is typically required. Effective communication, teamwork, and problem-solving abilities help you handle discrepancies and coordinate with various departments. These skills are essential for efficiently processing returns, reducing errors, and maintaining accurate inventory records.

What is an RTV associate?

RTV Associates, or Return to Vendor Associates, are responsible for managing products that need to be returned from a retail store or warehouse back to the supplier or vendor. Their duties include inspecting returned merchandise, processing return paperwork, packaging items for shipment, and ensuring that all returns comply with company and vendor policies. RTV Associates play a crucial role in inventory management and help maintain accurate stock levels by efficiently handling returns.

What are some common challenges faced by RTV associates and how can they be managed effectively?

RTV Associates often encounter challenges such as managing high volumes of returned merchandise, ensuring accurate documentation for each return, and coordinating with multiple departments like inventory, shipping, and customer service. Staying organized, paying close attention to detail, and maintaining clear communication with team members are key strategies for overcoming these obstacles. Familiarity with return management software and company protocols also helps streamline processes and minimize errors, ensuring efficient workflow and compliance with company policies.

What is the difference between Rtv Associate vs Rtv Technician?

AspectRtv AssociateRtv Technician
Required CredentialsHigh school diploma or equivalent; basic technical knowledgeHigh school diploma; technical certification or training often preferred
Work EnvironmentWarehouse or retail settings, handling returns and inventoryWarehouse, retail, or repair facilities, performing technical repairs
Employer & Industry UsageRetail stores, electronics, appliance companiesElectronics repair shops, retail electronics departments

The main difference between an Rtv Associate and an Rtv Technician lies in their responsibilities and skill levels. Rtv Associates typically handle inventory, customer returns, and basic product processing, while Rtv Technicians perform technical repairs and troubleshooting. Both roles often require similar credentials, but Technicians usually have more technical training. Understanding these distinctions helps job seekers identify the right position based on their skills and career goals.

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What are the most commonly searched types of Rtv jobs?

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What job categories do people searching Rtv Associate jobs look for?

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Rtv Associate jobs near you
Infographic showing various Rtv Associate job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $41,327 per year, or $19.9 per hour.

Clerk RTV - OM

SMS InfoComm

Grapevine, TX • On-site

$16 - $19/hr

Other

Re-posted 13 days ago

SMS InfoComm rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

215th of 278 rated repair and maintenance companies

Job description

Clerk RTV - OM

Grapevine (4051), TX - Grapevine, TX 76051

Overview

Position Type: Full Time Job Shift: Day Education Level: High School Travel Percentage: None Category: Admin - Clerical

Description

The RTV Order Management Clerk is responsible for managing all aspects of order processing, fulfillment and customer service. Ensures timely response to internal/external vendors requests and achieves customer satisfaction goals.

Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned.

  • Daily Responsibilities % of Job 90%
  • Review RTV warehouse inventory and collect required information for RMA number application to vendor.
  • Apply for RMA number to vendor according to suppliers requirements.
  • Receive Vendor RMA# answering vendor email or phone calls in timely manner.
  • Process orders in system, issue invoices, recommend packing/labeling or make shipment recommendations to arrange shipment.
  • Confer with warehouse, shipping, or common carrier personnel in order to expedite or trace shipments.
  • Trace shipments and provide vendor shipment pre-alert.
  • Follow up on material return Turn Around Time (TAT) or credit based on the agreed terms and conditions.
  • Issue credit or debit note if needed base on vendor request.
  • Upload vendors shipping advice into LMS system.
  • Confer with receiving department to report any discrepancy to vendor within 72 hours if occurrence after material is returned from supplier.
  • Conduct weekly reconciliation review against vendor open RMA report to ensure ETD is provided and push vendor to achieve the TAT target.
  • Maintain material status as return delivery schedule (ETD), shipping details or vendor comments on the Back Order Report for planners reference.
  • Review back order report periodically to ensure vendor arranged shipment is within the committed date.
  • Collect RTV Results from vendor and upload into myService or prepare report for price team.
  • Other duties as assigned.

Warehouse Efficiencies % of Job 5%

  • Builds and maintains a work environment that is positive and is supported by open feedback and two-way communications at all levels.
  • Keeps warehouse organized and clean at all times.

Team Building/Leadership % of Job 5%

  • Responsible for maintaining a positive work environment while supporting the company’s culture.
  • Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.
Qualifications

Education and/or Experience

  • High school diploma or equivalent is required.
  • Must have experience in Microsoft Office.

Essential Skills:

  • Works well with a team and exhibits effective communication skills, essential to providing instructions and suggestions about order processing flows to management and other associates.
  • Pays close attention to detail, a skill essential in identifying order discrepancies and resolving situations with variance.
  • Possesses clear knowledge of computer ordering systems and has ability to navigate and troubleshoot computer systems as necessary.
  • Must be hands-on with ambition and drive to succeed - Makes things happen.
  • Must be goal oriented and accustomed to achieving results through team-work.

Competencies:

  • Shows determination to achieve excellent results
  • Finds better ways
  • Demands top performance
  • Inspires commitment

Working Conditions

Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period of time while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement. Must be able to lift 25 pounds.

SMS InfoComm Corporation is an equal opportunity employer. Diversity and Inclusion are the foundation of our culture.

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