... development engineers, and cloud contact center specialists. You will be responsible for the ... Contextual & Caller-Aware Routing: Leverage rich enterprise data (CRM, account history ...
... development engineers, and cloud contact center specialists. You will be responsible for the ... Contextual & Caller-Aware Routing: Leverage rich enterprise data (CRM, account history ...
Assistant Restaurant Leader
Yarmouth, ME · On-site
$18 - $20/hr
936 US Route 1, Yarmouth, Maine 04096 The Wolak Group is currently hiring for an Assistant ... Career development and growth * Ongoing training and development opportunities * Comprehensive ...
Quick apply
Assistant Restaurant Leader
Yarmouth, ME · On-site
$18 - $20/hr
936 US Route 1, Yarmouth, Maine 04096 The Wolak Group is currently hiring for an Assistant ... Career development and growth * Ongoing training and development opportunities * Comprehensive ...
Restaurant Manager
Falmouth, ME · On-site
$21 - $26/hr
219 US Route 1, Falmouth, Maine 04105 The Wolak Group is currently hiring for a Restaurant Manager ... Career development and growth * Ongoing training and development opportunities * Comprehensive ...
Quick apply
Restaurant Manager
Falmouth, ME · On-site
$21 - $26/hr
219 US Route 1, Falmouth, Maine 04105 The Wolak Group is currently hiring for a Restaurant Manager ... Career development and growth * Ongoing training and development opportunities * Comprehensive ...
Restaurant Manager
Yarmouth, ME · On-site
$21 - $26/hr
936 US Route 1, Yarmouth, Maine 04096 The Wolak Group is currently hiring for aRestaurant Managerto ... Career development and growth * Ongoing training and development opportunities * Comprehensive ...
Restaurant Manager
Yarmouth, ME · On-site
$21 - $26/hr
936 US Route 1, Yarmouth, Maine 04096 The Wolak Group is currently hiring for aRestaurant Managerto ... Career development and growth * Ongoing training and development opportunities * Comprehensive ...
Restaurant Manager
Falmouth, ME · On-site
$21 - $26/hr
219 US Route 1, Falmouth, Maine 04105 The Wolak Group is currently hiring for aRestaurant Managerto ... Career development and growth * Ongoing training and development opportunities * Comprehensive ...
Restaurant Manager
Falmouth, ME · On-site
$21 - $26/hr
219 US Route 1, Falmouth, Maine 04105 The Wolak Group is currently hiring for aRestaurant Managerto ... Career development and growth * Ongoing training and development opportunities * Comprehensive ...
Restaurant Manager
Westbrook, ME · On-site
$21 - $26/hr
... a Restaurant Manager to join our network! We are an established Dunkin' Franchise with 90 ... Career development and growth * Ongoing training and development opportunities * Comprehensive ...
Quick apply
Restaurant Manager
Westbrook, ME · On-site
$21 - $26/hr
... a Restaurant Manager to join our network! We are an established Dunkin' Franchise with 90 ... Career development and growth * Ongoing training and development opportunities * Comprehensive ...
Non CDL- Local Route Driver- Portland, ME
Portland, ME · On-site
$24/hr
Time management skills. * Knowledge of warehouse picking and packing processes. * Dependable and a ... Professional and personal development programs * Associate Discounts * Tuition Reimbursement
Non CDL- Local Route Driver- Portland, ME
Portland, ME · On-site
$24/hr
Time management skills. * Knowledge of warehouse picking and packing processes. * Dependable and a ... Professional and personal development programs * Associate Discounts * Tuition Reimbursement
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Windham, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Windham, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Windham, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Windham, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Windham, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Windham, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Windham, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Windham, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Kennebunk, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Windham, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
District Manager
Windham, ME · On-site
$80K - $100K/yr
Safety Focused: We care about you and have developed a 24/7 safety mindset that is showcased ... Optimize resources (both people and physical assets), improving efficiency (route adherence ...
SERVICE MANAGER
Mapleton, ME · On-site
$57K - $92K/yr
Monitoring branch scheduling and ensuring pest tech routes are successfully completed * Ensuring ... Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues)
SERVICE MANAGER
Mapleton, ME · On-site
$57K - $92K/yr
Monitoring branch scheduling and ensuring pest tech routes are successfully completed * Ensuring ... Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues)
Samsung Field Sales Manager
Portland, ME · On-site
$30/hr
Leadership Development Program About Company 2020 Companies is a premier outsourced sales and ... Implement cluster routing strategies to streamline travel, reduce time spent on the road, and ...
Samsung Field Sales Manager
Portland, ME · On-site
$30/hr
Leadership Development Program About Company 2020 Companies is a premier outsourced sales and ... Implement cluster routing strategies to streamline travel, reduce time spent on the road, and ...
Route Development Manager information
See Maine salary details
$32K - $40.8K
2% of jobs
$40.8K - $49.6K
8% of jobs
$56.3K is the 25th percentile. Wages below this are outliers.
$49.6K - $58.4K
19% of jobs
$58.4K - $67.2K
20% of jobs
The median wage is $67.5K / yr.
$67.2K - $76K
16% of jobs
$82.7K is the 75th percentile. Wages above this are outliers.
$76K - $84.8K
13% of jobs
$84.8K - $93.6K
5% of jobs
$93.6K - $102.4K
11% of jobs
$102.4K - $111.2K
2% of jobs
$111.2K - $120K
2% of jobs
$120K - $128.8K
2% of jobs
$32K
$75K
$128.8K
How much do route development manager jobs pay per year?
What is a route development manager?
What skills and qualifications are needed to be a route development manager?
What challenges do route development managers face and how can they be addressed?
What is the difference between Route Development Manager vs Logistics Coordinator?
| Aspect | Route Development Manager | Logistics Coordinator |
|---|---|---|
| Credentials | Bachelor's in Business, Logistics, or related field; certifications like CPC or CLTD beneficial | Associate's or Bachelor's in Logistics, Supply Chain, or related field; certifications like CSCP helpful |
| Work Environment | Strategic planning, route optimization, and business development in transportation or logistics companies | Operational support, scheduling, and coordination within logistics or supply chain teams |
| Employer & Industry | Transportation firms, delivery services, freight companies | Warehousing, distribution centers, shipping companies |
| Search & Comparison Intent | Focus on route planning, network expansion, and business growth | Focus on daily operations, scheduling, and shipment coordination |
The Route Development Manager primarily focuses on strategic route planning and business growth within transportation networks, while the Logistics Coordinator handles daily operational tasks like scheduling and shipment coordination. Both roles require logistics knowledge but differ in scope and responsibilities.
What are popular job titles related to Route Development Manager jobs in Maine?
For Route Development Manager jobs in Maine, the most frequently searched job titles are:
What job categories do people searching Route Development Manager jobs in Maine look for?
The top searched job categories for Route Development Manager jobs in Maine are:
What cities in Maine are hiring for Route Development Manager jobs?
Cities in Maine with the most Route Development Manager job openings:
Manager, Contact Center Engineering & Voice AI
Portland, ME • On-site
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 6 days ago
WEX Inc. rating
7.8
Based on 22 frontline employees who took The Breakroom Quiz
Job description
We are seeking a forward-thinking, execution-driven Senior Manager of Enterprise Applications to lead our global contact center platforms, telephony infrastructure, and next-generation voice automation systems.
In this critical leadership role, you will lead a distributed team of application analysts, software development engineers, and cloud contact center specialists.
You will be responsible for the systems that power our customer engagement and onboarding touchpoints across all of WEX's primary lines of business: Mobility (Fleet), Corporate Payments, and Benefits & Health. You will spearhead our transition toward intelligent, AI-native voice experiences-introducing conversational AI, real-time caller intelligence, and automated routing into our voice streams to ensure every customer inquiry is answered swiftly, accurately, and consistently.
How You'll Make an Impact
Voice AI & Agentic Innovation
- Introduce Conversational Voice AI: Architect and integrate Generative AI and Large Language Model (LLM)-driven conversational agents into voice streams and digital channels to resolve complex Tier-1 inquiries autonomously and accurately.
- Real-Time Agent Assistance: Deploy AI-powered "in-call copilot" capabilities-including real-time transcription, automated summarization, sentiment detection, and contextual knowledge surfacing-to empower live agents during high-complexity calls.
- Continuous Learning & Prompt Optimization: Establish rigorous evaluation frameworks to measure Voice AI accuracy, containment rates, customer satisfaction (CSAT), and escalation efficacy.
Cross-LOB Service & Telephony Strategy
- Manage Complex Service Demands: Architect and manage enterprise contact center and telephony applications catering to diverse lines of business-handling distinct caller profiles, high-complexity inquiries, and sharp seasonal volume spikes (e.g., healthcare benefits enrollment cycles, tax season, holiday travel).
- Contextual & Caller-Aware Routing: Leverage rich enterprise data (CRM, account history, transactional status) to design adaptive IVR and routing workflows that dynamically tailor caller journeys based on customer profile, intent, and urgency.
- Omnichannel Telephony Infrastructure: Maintain high availability and operational excellence across cloud contact center platforms, SIP/telephony pipelines, and integrations with backend enterprise applications (Salesforce, core processing platforms, and billing engines).
End-to-End Automation & Seamless Onboarding
- Drive Standardization & Consistency: Implement automated workflows across the contact center ecosystem to eliminate operational fragmentation, reduce handle times, and guarantee uniform, high-quality service delivery across global support tiers.
- Frictionless Customer Onboarding: Partner with Implementation, Corporate Applications, and Customer Operations teams to automate onboarding communications, digital intake, and account setup flows, ensuring new partners and clients transition smoothly into production.
- Self-Healing & Observability: Establish proactive monitoring, automated failover protocols, and automated test suites to ensure 99.99% system reliability across critical service windows. Team Leadership & Operational Excellence
- Lead & Mentor Engineers: Lead, mentor, and grow a multi-disciplinary team comprising software development engineers, contact center analysts, and external delivery partners.
- Vendor & Budget Governance: Oversee key telephony, AI, and SaaS vendor relationships, managing licensing, product roadmaps, SLAs, and performance metrics to maximize ROI.
- Incident & Escalation Leadership: Serve as a senior technical escalation point for critical service incidents, driving rapid remediation, root-cause analyses (RCA), and continuous platform hardening.
Experience You'll Bring
- Experience & Education: 8+ years of progressive experience in enterprise application engineering, cloud telephony, or contact center technology, including 3+ years in a people management or technical leadership role.
- Contact Center & Telephony Expertise: Deep architectural knowledge of enterprise Cloud Contact Center as a Service (CCaaS) and IVR platforms (e.g., AWS Connect, Genesys Cloud, Five9, or Cisco/Avaya) and Computer Telephony Integration (CTI).
- Voice AI & NLP Implementation: Proven track record of successfully deploying Conversational AI, Speech-to-Text (STT), Natural Language Processing (NLP), or LLM-based voicebots in enterprise production environments.
- Enterprise Systems Integration: Hands-on experience integrating telephony with CRMs (Salesforce Service Cloud), identity systems, data lakes, and RESTful APIs.
- Data-Driven Operations: Strong analytical capability in interpreting workforce management (WFM) dynamics, seasonal call variance, concurrency, and telecom analytics.
- Leadership & Stakeholder Alignment: Exceptional ability to communicate technical roadmaps and business trade-offs with senior executive leadership (CIO/CTO) and cross-functional business heads.
AI Expectations (Core to the Role)
At WEX, we expect our engineering and technology leaders to be AI-native builders. In this role, you will:
- Actively incorporate modern AI tools, agentic workflows, and automated testing frameworks into your team's development lifecycle.
- Continuously evaluate emerging voice-synthesis, conversational AI, and reasoning models to identify opportunities that modernize our enterprise tech stack.
The base pay range represents the anticipated low and high end of the pay range for this position. Actual pay rates will vary and will be based on various factors, such as your qualifications, skills, competencies, and proficiency for the role. Base pay is one component of WEX's total compensation package. Most sales positions are eligible for commission under the terms of an applicable plan. Non-sales roles are typically eligible for a quarterly or annual bonus based on their role and applicable plan. WEX's comprehensive and market competitive benefits are designed to support your personal and professional well-being. Benefits include health, dental and vision insurances, retirement savings plan, paid time off, health savings account, flexible spending accounts, life insurance, disability insurance, tuition reimbursement, and more. For more information, check out the "About Us" section.
Pay Range: $121,500.00 - $147,300.00
About WEX
Sourced by ZipRecruiter
Industry
Software development
Company size
1,001 - 5,000 Employees
Headquarters location
Portland, ME, US
Year founded
1983