Technical Support Representative - Loose Equipment ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more ...
Technical Support Representative - Loose Equipment ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more ...
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology, for more than 150 years. When lives are at stake anything ...
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology, for more than 150 years. When lives are at stake anything ...
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RBA Global Vehicles Technical Service Coordinator
MN · On-site
$30 - $38/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RBA Global Vehicles Technical Service Coordinator
MN · On-site
$30 - $38/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RBA Traveling Service Technician
$29 - $38/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RBA Traveling Service Technician
$29 - $38/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RBA R&D Project Engineer-Electrical
MN · On-site
$75K - $95K/yr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology, for more than 150 years. When lives are at stake anything ...
RBA R&D Project Engineer-Electrical
MN · On-site
$75K - $95K/yr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology, for more than 150 years. When lives are at stake anything ...
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RBA Quote Writer Coordinator
Lyons, SD · On-site
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RBA Quote Writer Coordinator
Lyons, SD · On-site
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
Environmental, Health, & Safety Coordinator
Lyons, SD · On-site
$32 - $38/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
Environmental, Health, & Safety Coordinator
Lyons, SD · On-site
$32 - $38/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RSD Quality Manager
Lyons, SD · On-site
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RSD Quality Manager
Lyons, SD · On-site
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RMN Pump Assembler
Wyoming, MN · On-site
$27 - $35/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RMN Pump Assembler
Wyoming, MN · On-site
$27 - $35/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RBA Traveling Service Technician
MN · On-site
$29 - $38/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RBA Traveling Service Technician
MN · On-site
$29 - $38/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RSD Shipping and Receiving Specialist
Lyons, SD · On-site
$16.75 - $20/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RSD Shipping and Receiving Specialist
Lyons, SD · On-site
$16.75 - $20/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RBA Technical Support Representative - Loose Equipment
MN · On-site
$28 - $38/hr
Technical Support Representative - Loose Equipment ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more ...
RBA Technical Support Representative - Loose Equipment
MN · On-site
$28 - $38/hr
Technical Support Representative - Loose Equipment ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more ...
RBA East Coast Field Sales Representative - Firefighting Equipment & Components
MN · On-site +1
$65K/yr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RBA East Coast Field Sales Representative - Firefighting Equipment & Components
MN · On-site +1
$65K/yr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RMN Build Team Supervisor
$35 - $46/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RMN Build Team Supervisor
$35 - $46/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RMN Electrical Designer- ARFF
$29 - $33/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
RMN Electrical Designer- ARFF
$29 - $33/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
Shipping and Receiving Specialist
$22 - $27/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
New
Shipping and Receiving Specialist
$22 - $27/hr
ROSENBAUER STATEMENT At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake ...
New
Rosenbauer information
See salary details
$11.54 - $12.96
3% of jobs
$12.96 - $14.38
6% of jobs
$14.38 - $15.80
13% of jobs
$16.08 is the 25th percentile. Wages below this are outliers.
$15.80 - $17.22
16% of jobs
The median wage is $18.36 / hr.
$17.22 - $18.64
16% of jobs
$18.64 - $20.06
16% of jobs
$20.91 is the 75th percentile. Wages above this are outliers.
$20.06 - $21.48
10% of jobs
$21.48 - $22.90
8% of jobs
$22.90 - $24.32
6% of jobs
$24.32 - $25.74
4% of jobs
$25.74 - $27.16
2% of jobs
$11
$20
$27
How much do rosenbauer jobs pay per hour?
What is the difference between Rosenbauer vs Firefighter?
| Aspect | Rosenbauer | Firefighter |
|---|---|---|
| Required Credentials | Fire science certification, EMT/paramedic license, specialized training | Firefighter certification, EMT/paramedic license, physical fitness standards |
| Work Environment | Manufacturing, maintenance, and technical support for fire equipment | Emergency response, fire suppression, rescue operations |
| Employer & Industry | Fire equipment manufacturers, fire departments, emergency services | Fire departments, emergency response agencies |
Rosenbauer professionals typically focus on manufacturing, maintaining, and supporting fire equipment, requiring technical certifications. Firefighters are frontline emergency responders involved in fire suppression and rescue, with certifications centered on firefighting skills. While both roles serve the fire safety industry, Rosenbauer roles are more technical and manufacturing-oriented, whereas firefighters are active responders in emergencies.
What is a Rosenbauer?
What are the key skills and qualifications needed to thrive as a Fire Truck Operator, and why are they important?
What are the typical responsibilities of a technician working at Rosenbauer, and how does the role contribute to the company's mission?

$28 - $38/hr
Full-time
Posted 20 days ago
Job description
Technical Support Representative - Loose Equipment
ROSENBAUER STATEMENT
At Rosenbauer we pride ourselves on providing top-of-the-line fire apparatus, created with state-of-the-art technology for more than 150 years because when lives are at stake anything less is unacceptable. As the world's largest manufacturer of fire equipment, we make sure our vehicles, production teams, and service personnel are ready to do what is necessary to keep communities safe.
POSITION SUMMARY
The Technical Service Representative - Loose Equipment is responsible for processing warranty claims, providing high-level technical support, and maintaining a comprehensive understanding of Rosenbauer's full equipment portfolio, including portable pumps, robots, BEST systems, and other firefighting tools. This role supports both internal teams and field customers, ensuring timely resolution of product issues and exceptional post-sales support.
ESSENTIAL FUNCTIONS
All employees are required to support Rosenbauer's Mission, Vision, and Values. The following are the essential duties of this position and do not include marginal functions that are incidental to the performance of fundamental job duties. The scope and duties of a given position may change or be temporarily altered based on the business needs of Rosenbauer.
- Process warranty claims for Rosenbauer equipment, ensuring accuracy, documentation completeness, and timely resolution.
- Provide technical troubleshooting support for all Rosenbauer equipment, including pumps, robots, electronic systems, and specialty tools.
- Maintain comprehensive product knowledge to support field sales and end users.
- Serve as the primary technical contact for Rosenbauer equipment inquiries and escalations.
- Collaborate with the Director of Firefighting and Body Components to support product launches, updates, and field training needs.
- Document all technical interactions, resolutions, and customer feedback within established systems.
- Support dealers and customers through phone, email, ticketing systems, and on-site visits as required.
- Travel to customer locations, tradeshows, and Rosenbauer facilities to provide hands-on support or training.
- Assist with the identification and escalation of recurring product issues to engineering and product teams.
- Performs other duties and responsibilities as required by the supervisor to meet the needs of the department.
KNOWLEDGE, SKILLS, AND ABILITIES (KSA’S): The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the job.
(K) nowledge, Education, and/or Experience:
- Associate degree in automotive or diesel mechanics preferred.
- EVT certification preferred.
- CDL certification preferred.
- Experience working with electrical systems on vehicles preferred.
- 1+ years of sales or customer service experience preferred.
- 1+ years of experience working in a similar role preferred.
Language:
- Able to find, read, and interpret relevant business periodicals, professional journals, technical procedures, or governmental regulations.
- Able to write reports and business correspondence in a professional manner.
- Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Able to follow written and verbal directions and communicate new information that could affect project trajectories.
Math:
Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
Computer:
- Able to perform intermediate PC functions in Microsoft Office Suite and MAS 500.
(A) bilities:
- Able to deal with problems involving a variety of variables in non-standard situations.
- Strong attention to detail.
- Able to read and understand specs.
- Able to work professionally with customers/dealerships and internal customers to accomplish common goals.
- Able to prioritize work and to multitask while adhering to deadlines.
- Able to work with minimal supervision in a team environment.
- Able to understand and follow all safety policies to promote a safe working environment for all.
Equal Opportunity Employer/individuals with disabilities/protected veterans. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information please review the Know Your Rights notice from the Department of Labor.
All offers of employment are contingent upon the successful completion of a pre employment drug screening