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Room Service Jobs in Tennessee (NOW HIRING)

Peabody Hotels & Resorts

Room Service Server

Memphis, TN · On-site

$12.75 - $16/hr

Room Service Manager and/or Room Service Captain. SUPERVISES: N/A. WORK ENVIRONMENT: Room Service area, Guest Rooms, Kitchen areas. Job involves working: * under variable noise levels. * indoors ...

HM Alpha Hotels & Resorts

Room Service Server

Nashville, TN

$12.50 - $16/hr

The Room Service Server enhances the guest experience by providing prompt, courteous, and professional in-room dining service. By delivering meals with attention to detail and proper etiquette, this ...

HM Alpha Hotels

Room Service Server

Nashville, TN · On-site

$12.50 - $16/hr

Division Grand Hyatt Nashville Description The Room Service Server enhances the guest experience by providing prompt, courteous, and professional in-room dining service. By delivering meals with ...

Biltmore Company

$13.75 - $17.50/hr

The Room Service Server is responsible for the delivery of food and beverage service to guests to provide a world class in-room dining experience that exceeds guest expectations. Room Service Servers ...

Biltmore Company

$13.75 - $17.50/hr

The Room Service Server is responsible for the delivery of food and beverage service to guests to provide a world class in-room dining experience that exceeds guest expectations. Room Service Servers ...

Biltmore Company

$13.75 - $17.50/hr

The Room Service Server is responsible for the delivery of food and beverage service to guests to provide a world-class in-room dining experience that exceeds guest expectations. Room Service Servers ...

Peabody Hotels & Resorts

In Room Dining Cashier

Memphis, TN · On-site

$12.75 - $16.25/hr

Room Service area, Kitchen and service areas. Job involves working: * under variable noise levels. * outdoors/indoors. * around fumes and/or odor hazards. * around chemicals. KEY RELATIONSHIPS:

Peabody Hotels & Resorts

In Room Dining Cashier

Memphis, TN · On-site

$12.75 - $16.25/hr

Room Service area, Kitchen and service areas. Job involves working: * under variable noise levels. * outdoors/indoors. * around fumes and/or odor hazards. * around chemicals. KEY RELATIONSHIPS:

SOUTHALL LLC

In Room Dining Server

Franklin, TN · On-site

$13.25 - $16.75/hr

Complete break down, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations * Anticipate guest needs, assess satisfaction, and offer ...

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Room Service information

See Tennessee salary details

$9

$22

$40

How much do room service jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for room service in Tennessee is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.29 and $30.34 per hour, depending on experience, location, and employer.

What are some common challenges faced by room service staff, and how can they be managed effectively?

Room service staff often encounter challenges such as managing high volumes of orders during peak times, ensuring timely delivery while maintaining food quality, and handling special requests or dietary restrictions. Effective time management, clear communication with the kitchen, and a strong understanding of the menu are essential to overcoming these challenges. Teamwork and customer service skills also play a key role in ensuring guest satisfaction and smooth daily operations.

What are the key skills and qualifications needed to thrive as a room service attendant, and why are they important?

To thrive as a Room Service Attendant, you need a strong understanding of hospitality service standards, attention to detail, and basic food safety knowledge, often supported by a high school diploma or equivalent. Familiarity with hotel point-of-sale (POS) systems and safe food handling procedures is typically required. Exceptional communication, time management, and customer service skills help you exceed guest expectations and handle requests efficiently. These abilities ensure prompt, accurate service and contribute to overall guest satisfaction and positive hotel reviews.

What is the difference between Room Service vs Housekeeper?

AspectRoom ServiceHousekeeper
Primary RoleDeliver food and beverages to hotel guests' roomsClean and maintain guest rooms and public areas
Work EnvironmentGuest rooms, hotel corridorsGuest rooms, housekeeping closets, hotel corridors
CredentialsFood safety certification, customer service skillsCleaning experience, attention to detail
Employer/IndustryHotels, resortsHotels, motels, resorts

While both roles are essential in the hospitality industry, Room Service focuses on delivering food and beverages directly to guests' rooms, requiring customer service and food safety skills. Housekeepers are responsible for cleaning and maintaining guest rooms, emphasizing cleanliness and attention to detail. Both roles work within hotel environments but serve different functions to ensure guest satisfaction.

What is a room service job?

Room service jobs involve delivering food, beverages, and other amenities directly to guests' rooms in hotels or resorts. Employees in these roles take guest orders, prepare trays or carts, and ensure orders are delivered promptly and accurately. They may also be responsible for setting up service in the room, handling payments or signatures, and maintaining cleanliness and professionalism. Room service staff often work closely with kitchen and housekeeping teams to provide a seamless guest experience.
What are the most commonly searched types of Room Service jobs in Tennessee? The most popular types of Room Service jobs in Tennessee are:
What are popular job titles related to Room Service jobs in Tennessee? For Room Service jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Room Service jobs in Tennessee look for? The top searched job categories for Room Service jobs in Tennessee are:
Room Service jobs near you
Infographic showing various Room Service job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $46,446 per year, or $22.3 per hour.

Room Service Server

Peabody Hotels & Resorts

Memphis, TN • On-site

$12.75 - $16/hr

Full-time

Re-posted 25 days ago

Job description

Description
AM & OVERNIGHT SHIFTS AVAILABLE
REPORTS TO: Room Service Manager and/or Room Service Captain.
SUPERVISES: N/A.
WORK ENVIRONMENT:
Room Service area, Guest Rooms, Kitchen areas.
Job involves working:
  • under variable noise levels.
  • indoors.
  • around fumes and/or odor hazards.
  • around chemicals.

KEY RELATIONSHIPS:
Internal: Staff in Room Service, Bar, Kitchen/Stewarding, Engineering, Housekeeping, Front Desk, Sales and Catering Department.
External: Hotel guests.
ESSENTIAL JOB FUNCTIONS
  1. Must be certified in ServSafe® Food Handling within first 60 days of employment.
  2. Must be certified in TIPS® alcohol awareness training within first 60 days of employment.
  3. Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  4. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
  5. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
  6. Maintain positive guest relations at all times.
  7. Be familiar with all hotel services/features and local attractions/activities in order to respond to guest inquiries accurately.
  8. Resolve guest complaints, ensuring guest satisfaction.
  9. Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
  10. Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections available in Room Service.
  11. Maintain knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
  12. Maintain complete knowledge of designated glassware and garnishes for drinks.
  13. Maintain complete knowledge of all menu items, preparation method, ingredients, sauces, preparation time, garnishes, presentation and prices.
  14. Maintain complete knowledge of guest room layout, locations and room numbers/names.
  15. Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
  16. Maintain knowledge of POS and manual systems.
  17. Answer Room Service telephone according to Peabody Service Excellence® practices.
  18. Complete opening side duties as assigned:
    • Check quality and amount of all Room Service stock and supplies using checklist.
    • Fold/stack Room Service napkins.
    • Set tables and trays.
    • Set up all condiments (butter, jellies, syrups, juices) and beverages (alcoholic and non-alcoholic).
    • Ensure a sufficient supply of all silverware, glassware and chinaware for service.
    • Prepare cold and hot food items.
    • Check cleanliness and condition of all equipment for use in Room Service area, rectify any deficiencies.
    • Ensure all flowers and decorative items are fresh for guest use.
  20. Retrieve all food orders from kitchen and place on table/tray.
  21. Retrieve all alcoholic beverage items from bar and place on table/tray in accordance with the departmental standards.
  22. Transport tables/trays from Room Service area to guest rooms, ensuring all standards of food presentation are maintained and that no spillage occurs.
  23. Enter the guest room and place the table/tray by following the established departmental procedures.
  24. Serve the food items and beverages to the guest.
  25. Open and serve wine/champagne bottles.
  26. Present check to guest for signature/payment. Adhere to all payment procedures established by Accounting.
  27. Set up and deliver amenities to designated rooms.
  28. Monitor and maintain cleanliness, sanitation and organization of all service areas, guest rooms and guest corridors.
  29. Transport all tables/trays from guest rooms to Room Service area as assigned.
  30. Clean and reset tables/trays, maintaining sufficient supply in the Room Service area.
  31. Complete closing side duties according to side worksheet.
  32. AM-Deliver pre-orders.
  33. PM-Set up hospitalities for the next day
  34. Graveyard-Collect and set up all pre-orders.
    • Check quality and amount of all Room Service stock and supplies using checklist.
    • Fold/stack Room Service napkins.
    • Set tables and trays.
    • Set up all condiments (butter, jellies, syrups, juices) and beverages (alcoholic and non-alcoholic).
    • Ensure a sufficient supply of all silverware, glassware and chinaware for service.
    • Prepare cold and hot food items.
    • Check cleanliness and condition of all equipment for use in Room Service area, rectify any deficiencies.
    • Ensure all flowers and decorative items are fresh for guest use.

SECONDARY JOB FUNCTIONS
  1. Take guest orders and record.
  2. Utilize suggestive/up-selling techniques when taking orders.
  3. Obtain cigars/cigarettes when requested by guests.
  4. Follow maintenance program and cleaning schedule.
  5. Replace flowers in bud vases.
  6. Expedite on floor or in Kitchen as assigned.

Requirements
QUALIFICATIONS
Essential:
  1. Minimum of 18 years of age to serve alcoholic beverages.
  2. 2-3 years experience as a room service server.
  3. Fluency in English, both verbal and written.
  4. Compute basic arithmetic.
  5. Provide legible communication.
  6. Ability to:
    • perform job functions with attention to detail, speed and accuracy.
    • prioritize and organize.
    • be a clear thinker, remaining calm and resolving problems using good judgment.
    • follow directions thoroughly.
    • understand guests' service needs.
    • work cohesively with co-workers and other departments as part of a team.
    • work with minimal supervision.
    • maintain confidentiality of guest information and pertinent hotel data.
    • satisfactorily communicate with guests, management and co-workers in a courteous, empathetic and discreet manner.
    • maintain regular and punctual attendance.
    • adhere to Peabody grooming standards.
    • uphold and exemplify Peabody Service Excellence®.

Desirable:
  1. High school graduate or equivalent vocational training certificate.
  2. Previous experience in Room Service.
  3. Certification of previous training in liquor, wine and food service.
  4. Certification in CPR.
  5. Fluency in a foreign language, preferably Spanish or Creole.
  6. Ability to suggestively sell.
  7. Previous guest relations training.

PHYSICAL ABILITIES
Essential:
  1. Exert physical effort in transporting tables up to 50 pounds to guest rooms and kitchen.
  2. Endure various physical movements throughout the work areas.
  3. Reach full arm's length above head.
  4. Remain in stationary position for up to 20 minutes throughout work shift.

STANDARD SPECIFICATIONS
Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.
A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

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