... service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associate. Inspect in-room dining table set-ups; check for ...
... service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associate. Inspect in-room dining table set-ups; check for ...
Room Service Manager
Memphis, TN · On-site
... service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associate. Inspect in-room dining table set-ups; check for ...
Room Service Manager
Memphis, TN · On-site
... service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associate. Inspect in-room dining table set-ups; check for ...
Room Service Manager
Memphis, TN · On-site
... service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associate. Inspect in-room dining table set-ups; check for ...
Room Service Manager
Memphis, TN · On-site
... service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associate. Inspect in-room dining table set-ups; check for ...
Room Service Manager
Memphis, TN · On-site
... service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associate. Inspect in-room dining table set-ups; check for ...
Room Service Manager
Memphis, TN · On-site
... service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associate. Inspect in-room dining table set-ups; check for ...
Room Service Server
Memphis, TN · On-site
$12.75 - $16/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: N/A. WORK ENVIRONMENT: Room Service area, Guest Rooms, Kitchen areas. Job involves working: * under variable noise levels. * indoors ...
Room Service Server
Memphis, TN · On-site
$12.75 - $16/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: N/A. WORK ENVIRONMENT: Room Service area, Guest Rooms, Kitchen areas. Job involves working: * under variable noise levels. * indoors ...
Room Service Server
$12.75 - $16/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: N/A. WORK ENVIRONMENT: Room Service area, Guest Rooms, Kitchen areas. Job involves working: * under variable noise levels. * indoors ...
Room Service Server
$12.75 - $16/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: N/A. WORK ENVIRONMENT: Room Service area, Guest Rooms, Kitchen areas. Job involves working: * under variable noise levels. * indoors ...
Room Service Server
$12.50 - $15.75/hr
You will report to the Room Service Manager or Food & Beverage Operations Manager. * A career as a room service server can lead to opportunities in various roles within the hospitality industry, such ...
Room Service Server
$12.50 - $15.75/hr
You will report to the Room Service Manager or Food & Beverage Operations Manager. * A career as a room service server can lead to opportunities in various roles within the hospitality industry, such ...
Room Service Server
$12.50 - $15.75/hr
You will report to the Room Service Manager or Food & Beverage Operations Manager. * A career as a room service server can lead to opportunities in various roles within the hospitality industry, such ...
Room Service Server
$12.50 - $15.75/hr
You will report to the Room Service Manager or Food & Beverage Operations Manager. * A career as a room service server can lead to opportunities in various roles within the hospitality industry, such ...
Room Service Server
$12.50 - $15.75/hr
You will report to the Room Service Manager or Food & Beverage Operations Manager. * A career as a room service server can lead to opportunities in various roles within the hospitality industry, such ...
Room Service Server
$12.50 - $15.75/hr
You will report to the Room Service Manager or Food & Beverage Operations Manager. * A career as a room service server can lead to opportunities in various roles within the hospitality industry, such ...
Room Service Server
Knoxville, TN · On-site
$12.50 - $15.75/hr
You will report to the Room Service Manager or Food & Beverage Operations Manager. * A career as a room service server can lead to opportunities in various roles within the hospitality industry, such ...
Room Service Server
Knoxville, TN · On-site
$12.50 - $15.75/hr
You will report to the Room Service Manager or Food & Beverage Operations Manager. * A career as a room service server can lead to opportunities in various roles within the hospitality industry, such ...
Room Service Server
$12.50 - $16/hr
The Room Service Server enhances the guest experience by providing prompt, courteous, and ... Complete side work assigned by management to support smooth department operations. * Other duties ...
Room Service Server
$12.50 - $16/hr
The Room Service Server enhances the guest experience by providing prompt, courteous, and ... Complete side work assigned by management to support smooth department operations. * Other duties ...
In Room Dining Server (AM)
$12.75 - $16/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: N/A. WORK ENVIRONMENT: Room Service area, Guest Rooms, Kitchen areas. Job involves working: * under variable noise levels. * indoors ...
In Room Dining Server (AM)
$12.75 - $16/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: N/A. WORK ENVIRONMENT: Room Service area, Guest Rooms, Kitchen areas. Job involves working: * under variable noise levels. * indoors ...
Room Service Server
Nashville, TN · On-site
$12.50 - $16/hr
Answer the room service phone within three rings, provide menu information, and take guest orders ... Complete side work assigned by management to support smooth department operations. * Other duties ...
Room Service Server
Nashville, TN · On-site
$12.50 - $16/hr
Answer the room service phone within three rings, provide menu information, and take guest orders ... Complete side work assigned by management to support smooth department operations. * Other duties ...
In Room Dining Server (AM)
Memphis, TN · On-site
$12.75 - $16.25/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: N/A. WORK ENVIRONMENT: Room Service area, Guest Rooms, Kitchen areas. Job involves working: * under variable noise levels. * indoors ...
In Room Dining Server (AM)
Memphis, TN · On-site
$12.75 - $16.25/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: N/A. WORK ENVIRONMENT: Room Service area, Guest Rooms, Kitchen areas. Job involves working: * under variable noise levels. * indoors ...
In Room Dining Cashier
$12.75 - $16.25/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: Room Service Servers, Buspersons. WORK ENVIRONMENT: Room Service area, Kitchen and service areas. Job involves working: * under variable ...
In Room Dining Cashier
$12.75 - $16.25/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: Room Service Servers, Buspersons. WORK ENVIRONMENT: Room Service area, Kitchen and service areas. Job involves working: * under variable ...
In Room Dining Cashier
Memphis, TN · On-site
$12.75 - $16.25/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: Room Service Servers, Buspersons. WORK ENVIRONMENT: Room Service area, Kitchen and service areas. Job involves working: * under variable ...
In Room Dining Cashier
Memphis, TN · On-site
$12.75 - $16.25/hr
Room Service Manager and/or Room Service Captain. SUPERVISES: Room Service Servers, Buspersons. WORK ENVIRONMENT: Room Service area, Kitchen and service areas. Job involves working: * under variable ...
Overnight Room Service Cook
$13.50 - $17.75/hr
Executive Chef/Sous Chef, Main Kitchen Banquet Chef, Room Service Captains/Manager SUPERVISES: N/A. WORK ENVIRONMENT: Room Service Kitchen, Outlet Kitchens, Stewarding areas. Job involves working ...
Overnight Room Service Cook
$13.50 - $17.75/hr
Executive Chef/Sous Chef, Main Kitchen Banquet Chef, Room Service Captains/Manager SUPERVISES: N/A. WORK ENVIRONMENT: Room Service Kitchen, Outlet Kitchens, Stewarding areas. Job involves working ...
Overnight Room Service Cook
$13.50 - $17.75/hr
Executive Chef/Sous Chef, Main Kitchen Banquet Chef, Room Service Captains/Manager SUPERVISES: N/A. WORK ENVIRONMENT: Room Service Kitchen, Outlet Kitchens, Stewarding areas. Job involves working ...
Overnight Room Service Cook
$13.50 - $17.75/hr
Executive Chef/Sous Chef, Main Kitchen Banquet Chef, Room Service Captains/Manager SUPERVISES: N/A. WORK ENVIRONMENT: Room Service Kitchen, Outlet Kitchens, Stewarding areas. Job involves working ...
Overnight Room Service Cook
Memphis, TN · On-site
$13.50 - $17.75/hr
Executive Chef/Sous Chef, Main Kitchen Banquet Chef, Room Service Captains/Manager SUPERVISES: N/A. WORK ENVIRONMENT: Room Service Kitchen, Outlet Kitchens, Stewarding areas. Job involves working ...
Overnight Room Service Cook
Memphis, TN · On-site
$13.50 - $17.75/hr
Executive Chef/Sous Chef, Main Kitchen Banquet Chef, Room Service Captains/Manager SUPERVISES: N/A. WORK ENVIRONMENT: Room Service Kitchen, Outlet Kitchens, Stewarding areas. Job involves working ...
Overnight Room Service Cook
Memphis, TN · On-site
$13.50 - $17.75/hr
Executive Chef/Sous Chef, Main Kitchen Banquet Chef, Room Service Captains/Manager SUPERVISES: N/A. WORK ENVIRONMENT: Room Service Kitchen, Outlet Kitchens, Stewarding areas. Job involves working ...
Overnight Room Service Cook
Memphis, TN · On-site
$13.50 - $17.75/hr
Executive Chef/Sous Chef, Main Kitchen Banquet Chef, Room Service Captains/Manager SUPERVISES: N/A. WORK ENVIRONMENT: Room Service Kitchen, Outlet Kitchens, Stewarding areas. Job involves working ...
Room Service Manager information
See Tennessee salary details
$9.82 - $12.57
12% of jobs
$14.60 is the 25th percentile. Wages below this are outliers.
$12.57 - $15.33
18% of jobs
$15.33 - $18.09
14% of jobs
The median wage is $19.19 / hr.
$18.09 - $20.85
16% of jobs
$20.85 - $23.60
5% of jobs
$23.60 - $26.36
6% of jobs
$26.36 - $29.12
3% of jobs
$29.20 is the 75th percentile. Wages above this are outliers.
$29.12 - $31.87
17% of jobs
$31.87 - $34.63
4% of jobs
$34.63 - $37.39
2% of jobs
$37.39 - $40.14
2% of jobs
$9
$22
$40
How much do room service manager jobs pay per hour?
What is the difference between Room Service Manager vs Food and Beverage Supervisor?
| Aspect | Room Service Manager | Food and Beverage Supervisor |
|---|---|---|
| Credentials | Hospitality management experience, possibly certifications in hospitality or customer service | Food safety certifications, hospitality experience |
| Work Environment | Hotel guest rooms, room service areas | Restaurants, hotel food service areas |
| Employer & Industry | Hotels, resorts, hospitality industry | Hotels, restaurants, hospitality industry |
| Search & Comparison Intent | Understanding roles in hotel food service management | Supervisory roles in hotel food and beverage services |
The Room Service Manager oversees the delivery of food and beverages directly to hotel guests' rooms, focusing on guest satisfaction and service efficiency. The Food and Beverage Supervisor manages staff and operations in restaurant or food service areas within a hotel or hospitality setting. While both roles require hospitality experience and customer service skills, the Room Service Manager specializes in in-room dining, whereas the Food and Beverage Supervisor handles on-site dining services.
What does a room service manager do?
What are the most commonly searched types of Room Service jobs in Tennessee?
The most popular types of Room Service jobs in Tennessee are:
What cities in Tennessee are hiring for Room Service Manager jobs?
Cities in Tennessee with the most Room Service Manager job openings:
Room Service Manager
Memphis, TN
Full-time
Re-posted yesterday
Job description
Maintain complete knowledge of and comply with all departmental and hotel policies, service procedures and standards. Maintain standards in compliance with AAA, Mobil and Preferred Hotels.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate and remain aware of guests' needs; respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Be familiar with all hotel services/features and local attractions/activities in order to respond to guest inquiries accurately.
Resolve guest complaints, ensuring guest satisfaction. Utilize Critical Moments of Service if applicable.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge of:
- all liquor brands, beers and non-alcoholic selections available in restaurant.
- the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.
- designated glassware and garnishes for drinks.
- all menu items, preparation method/time, ingredients, sauces, portion sizes, garnishes, presentation and prices.
- daily menu specials, 86'd items.
- dining room layout, table/seat/station numbers, proper table set-ups, room capacity, hours of operation, price range, and dress code and manual system procedures.
- daily house count, arrivals/departures, VIPs.
- scheduled in-house group activities, locations and times.
Maintain complete knowledge and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
Check storage areas for proper supplies, organization and cleanliness. Instruct designated associate to rectify any cleanliness/organization deficiencies.
Establish par levels for food and beverage supplies and equipment. Complete requisitions to replenish shortages or additional items needed for the anticipated business.
Requisition linens required for business and assign associate to transport such to the Restaurant.
Meet with the Chef to review daily specials and 86'd items; update special board throughout shift. Ensure that associates are aware of changes.
Periodically check with the Front Desk to review updates on house count and arrivals.
Assist in preparing weekly work schedules in accordance with staffing guidelines and labor forecasts. Adjust schedules throughout the week to meet the business demands.
Ensure that staff members report to work as scheduled. Document any late or absent associates.
Coordinate breaks for staff. Document any call offs or no shows in log.
Assign work and side duties to staff in accordance with departmental procedures. Communicate additions or changes to the assignments as they arise throughout the shift.
Monitor the preparation of station assignments and side work, ensuring compliance to departmental standards.
Conduct pre-shift meeting with staff and review all information pertinent to the day's business.
Inspect grooming and attire of staff; rectify any deficiencies.
Inspect, plan and ensure that all materials, equipment and service carts are in complete readiness for service; rectify deficiencies with respective associate. Document counseling as necessary.
Constantly monitor staff performance in all phases of service and job functions, ensuring that all procedures are carried out to departmental standards; rectify any deficiencies with respective associate.
Inspect in-room dining table set-ups; check for cleanliness, neatness and agreement to departmental standards; rectify deficiencies with respective associate.
Inspect all aspects of the environment ensuring compliance with standards of cleanliness and order. Direct respective associate to rectify deficiencies.
Ensure that the area is clean, organized and stocked with designated supplies.
Check side stations, ensuring agreement to standards of cleanliness, supply of stock and organization.
Check the status of all orders and ensure that they are delivered within designated timelines.
Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas.
Assist associates with their job functions to ensure optimum service to guests.
Answer telephone according to Peabody Service Excellence practices.
Handle void checks in accordance with Accounting procedures.
Assist servers with expediting problem payments. Ensure all cashiering procedures are processed in compliance with Accounting standards.
Issue manual checks when the system is down and ensure accountability of such.
Run system closing reports and ensure that all servers' checks are closed before they sign out.
Ensure all closing duties are completed before associates sign out.
Provide feedback to associates on their performance. Handle disciplinary problems and counsel associates according to hotel standards. Document counseling as necessary.
Foster and promote a cooperative working climate, maximizing productivity and associate morale.
Prepare and submit daily/weekly payroll and tip distribution records.
Complete work orders for maintenance repairs and submit to Engineering. Contact Engineering directly for urgent repairs.
Document pertinent information in department log book.
Complete all paperwork and closing duties in accordance with departmental standards.
Review status of assignments and any follow-up action with on-coming supervisor.
Responsible for interacting and receiving feedback from guests.
Keep communications open with in the department on all levels.
Assist in keeping a professional and respectful workplace.
Responsible for training and development of associates.
Prepare and administer timely Performance Evaluations according to hotel standards.
SECONDARY JOB FUNCTIONS
- Assist with monthly departmental meetings.
- Attend designated meetings, menu and wine tastings.
- Access all functions of the POS system in accordance to specifications. Restock journal tape and change ribbons as needed.
About Peabody Hotels & Resorts
Sourced by ZipRecruiter
Industry
Traveler accommodation
Company size
1,001 - 5,000 Employees
Headquarters location
Memphis, TN, US
Year founded
1962