About Rocketlane We are Rocketlane, a high-octane, dynamic SaaS company that has quickly grown to become a global leader in customer onboarding. Our mission is to deliver chaos-free, consistent, and ...
About Rocketlane We are Rocketlane, a high-octane, dynamic SaaS company that has quickly grown to become a global leader in customer onboarding. Our mission is to deliver chaos-free, consistent, and ...
About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth ...
About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth ...
Implementation Manager
San Francisco, CA · On-site
About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth ...
Implementation Manager
San Francisco, CA · On-site
About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth ...
About The Role We are looking for a Director of Professional Services who will build, lead, and scale the delivery engine that turns Rocketlane customers into champions. You will own the strategy ...
About The Role We are looking for a Director of Professional Services who will build, lead, and scale the delivery engine that turns Rocketlane customers into champions. You will own the strategy ...
About The Role We are looking for a Director of Professional Services who will build, lead, and scale the delivery engine that turns Rocketlane customers into champions. You will own the strategy ...
About The Role We are looking for a Director of Professional Services who will build, lead, and scale the delivery engine that turns Rocketlane customers into champions. You will own the strategy ...
Product Specialist
Lehi, UT · Hybrid
About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth ...
Product Specialist
Lehi, UT · Hybrid
About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth ...
Product Specialist
Lehi, UT · Hybrid
About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth ...
Product Specialist
Lehi, UT · Hybrid
About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation. Our mission? To empower B2B companies with a smooth ...
BDR Manager
Eagle Mountain, UT · Hybrid
About Rocketlane Rocketlane is the leading platform for customer onboarding, implementations, and professional services, designed specifically for modern post-sales teams. In a market dominated by ...
BDR Manager
Eagle Mountain, UT · Hybrid
About Rocketlane Rocketlane is the leading platform for customer onboarding, implementations, and professional services, designed specifically for modern post-sales teams. In a market dominated by ...
Mid-ENT AE
San Francisco, CA · Hybrid
$200K - $250K/yr
Lehi, UT; or New York, New York About Rocketlane Rocketlane is the leading AI-first platform for customer onboarding, professional services, and post-sales delivery. We help SaaS and services ...
Quick apply
Mid-ENT AE
San Francisco, CA · Hybrid
$200K - $250K/yr
Lehi, UT; or New York, New York About Rocketlane Rocketlane is the leading AI-first platform for customer onboarding, professional services, and post-sales delivery. We help SaaS and services ...
BDR Manager
Eagle Mountain, UT · Hybrid
About Rocketlane Rocketlane is the leading platform for customer onboarding, implementations, and professional services, designed specifically for modern post-sales teams. In a market dominated by ...
Quick apply
BDR Manager
Eagle Mountain, UT · Hybrid
About Rocketlane Rocketlane is the leading platform for customer onboarding, implementations, and professional services, designed specifically for modern post-sales teams. In a market dominated by ...
Technical Account Manager
Lehi, UT · On-site
About Rocketlane: At Rocketlane, we redefine customer onboarding, implementation, and service delivery by offering a platform that accelerates project success while creating delightful customer ...
Technical Account Manager
Lehi, UT · On-site
About Rocketlane: At Rocketlane, we redefine customer onboarding, implementation, and service delivery by offering a platform that accelerates project success while creating delightful customer ...
Global Expansion AE
San Francisco, CA · On-site
About Rocketlane Rocketlane is the leading modern professional services automation platform for customer onboarding and implementation teams. We are consistently recognized as the category leader on ...
Global Expansion AE
San Francisco, CA · On-site
About Rocketlane Rocketlane is the leading modern professional services automation platform for customer onboarding and implementation teams. We are consistently recognized as the category leader on ...
Technical Account Manager
Lehi, UT · On-site
About Rocketlane: At Rocketlane, we redefine customer onboarding, implementation, and service delivery by offering a platform that accelerates project success while creating delightful customer ...
Technical Account Manager
Lehi, UT · On-site
About Rocketlane: At Rocketlane, we redefine customer onboarding, implementation, and service delivery by offering a platform that accelerates project success while creating delightful customer ...
BDR Manager
Eagle Mountain, UT · Hybrid
About Rocketlane Rocketlane is the leading platform for customer onboarding, implementations, and professional services, designed specifically for modern post-sales teams. In a market dominated by ...
BDR Manager
Eagle Mountain, UT · Hybrid
About Rocketlane Rocketlane is the leading platform for customer onboarding, implementations, and professional services, designed specifically for modern post-sales teams. In a market dominated by ...
MidENT AE
San Francisco, CA · Hybrid
$200K - $250K/yr
Lehi, UT; or New York, New York About Rocketlane Rocketlane is the leading AI-first platform for customer onboarding, professional services, and post-sales delivery. We help SaaS and services ...
MidENT AE
San Francisco, CA · Hybrid
$200K - $250K/yr
Lehi, UT; or New York, New York About Rocketlane Rocketlane is the leading AI-first platform for customer onboarding, professional services, and post-sales delivery. We help SaaS and services ...
About Rocketlane Rocketlane is the leading modern professional services automation platform for customer onboarding and implementation teams. We are consistently recognized as the category leader on ...
About Rocketlane Rocketlane is the leading modern professional services automation platform for customer onboarding and implementation teams. We are consistently recognized as the category leader on ...
Mid-ENT AE
San Francisco, CA · Hybrid
$200K - $250K/yr
Lehi, UT; or New York, New York About Rocketlane Rocketlane is the leading AI-first platform for customer onboarding, professional services, and post-sales delivery. We help SaaS and services ...
Mid-ENT AE
San Francisco, CA · Hybrid
$200K - $250K/yr
Lehi, UT; or New York, New York About Rocketlane Rocketlane is the leading AI-first platform for customer onboarding, professional services, and post-sales delivery. We help SaaS and services ...
About Rocketlane We are Rocketlane, a high-octane, dynamic SaaS company that has quickly grown to become a global leader in customer onboarding. Our mission is to deliver chaos-free, consistent, and ...
Quick apply
About Rocketlane We are Rocketlane, a high-octane, dynamic SaaS company that has quickly grown to become a global leader in customer onboarding. Our mission is to deliver chaos-free, consistent, and ...
About Rocketlane We are Rocketlane, a high-octane, dynamic SaaS company that has quickly grown to become a global leader in customer onboarding. Our mission is to deliver chaos-free, consistent, and ...
About Rocketlane We are Rocketlane, a high-octane, dynamic SaaS company that has quickly grown to become a global leader in customer onboarding. Our mission is to deliver chaos-free, consistent, and ...
About Rocketlane We are Rocketlane, a high-octane, dynamic SaaS company that has quickly grown to become a global leader in customer onboarding. Our mission is to deliver chaos-free, consistent, and ...
About Rocketlane We are Rocketlane, a high-octane, dynamic SaaS company that has quickly grown to become a global leader in customer onboarding. Our mission is to deliver chaos-free, consistent, and ...
Rocketlane information
What is the difference between Rocketlane vs Customer Success Manager?
| Aspect | Rocketlane | Customer Success Manager |
|---|---|---|
| Primary Role | Project management and onboarding platform for client projects | Builds and maintains customer relationships to ensure satisfaction and retention |
| Required Skills | Project coordination, SaaS tools, onboarding processes | Communication, relationship management, strategic planning |
| Work Environment | Software platform, remote or office-based | Client-facing, often remote or in-office |
| Industry Usage | Used by SaaS and tech companies for onboarding | Used across industries for customer retention and growth |
While Rocketlane is a SaaS platform focused on project onboarding and collaboration, a Customer Success Manager actively manages customer relationships to ensure satisfaction. Both roles are vital in client engagement but serve different functions within the customer lifecycle.

Job description
About Rocketlane
We are Rocketlane, a high-octane, dynamic SaaS company that has quickly grown to become a global leader in customer onboarding. Our mission is to deliver chaos-free, consistent, and accelerated B2B customer onboarding and client project delivery across industries.
We are a smart team of creators and builders, working towards building world class experiences for our customers. We enjoy working in a fast-paced environment and solving big problems. We’re growing at an exponential pace and are focused on building a global, diverse workplace that empowers employees to innovate, collaborate, do their best work, and be a part of our hyper-growth phase.
What’s the opportunity?
We’re looking for BDRs who combine creativity with a bias for action to cut through the noise, stand out from the crowd, and bring prospective mid-market customers together with our account executives to discuss their customer onboarding opportunities and challenges.
What will I be doing?
Prospect within named ICP accounts via email, cold calls, and LinkedIn to schedule conversations for Rocketlane’s Account Executives
Create outbound sequencing plans with appropriate messaging that will lead to a conversation or improved brand recall of Rocketlane with prospective customers (we use OutPlayhq for outbound, which is a lot like Outreach)
Meet daily, weekly, and monthly goals for emails and outbound calls, as well as achieve targets for meetings set and opportunities created
Discover pain points in prospect conversations, with the ability to understand the implications to determine a fit for Rocketlane and/or fine-tune successful messaging
Work alongside AEs to strategize messaging and activity for strategic accounts
Demonstrate initiative, creativity, and a ‘bias for action’ mentality to establish an outreach rhythm based on tailored messaging and live engagement (phone calls)
Maintain data accuracy and hygiene on the internal sales systems at all times
What skills and experience do I need?
Experience in the SaaS industry desired but not required
Prior experience with HubSpot is a plus
1-2 years or greater sales experience
Detail-oriented and organized, with exceptional prioritization skills
Strong work ethic, passion, and creativity
A capacity for learning and growing within the role and a desire to be in software sales or other customer-facing positions as a career progression
The ability to work and thrive in a fast-paced, rapidly changing work environment
A “roll up your sleeves and get things done” attitude, coupled with the ability to consistently give/receive feedback
What’s in it for me?
Great opportunity: Rocketlane genuinely cares about everyone we hire. You’ll learn new things and grow no matter how experienced you are; you will be working with founders who have more than three decades of collective experience in building significant B2B SaaS startups.
Great team: Work with a world-class, high-velocity team that truly embodies the values of empathy, curiosity, and customer-centricity. Check out the MTT(Meet The Team) videos on our LinkedIn.
Great culture: An open, fun, and exciting startup culture that empowers its people to champion big problems with the freedom to think and innovate.
Growth: You could easily and quickly transition into other sales roles you might like.
Impact: You get to be part of a global, passionate team in a fast-paced and growth-oriented environment. The team has a work philosophy of being high on ambition, ownership, and a bias for action.
Monetary rewards and benefits: Competitive stipend, flexible leave policy, and more!
What will I have to do as next steps:
Send your CV, a short write-up on why you would be a good fit, and any relevant work you want to showcase to jmcdaniel@rocketlane.com
About Rocketlane
Sourced by ZipRecruiter
Industry
Software development
Company size
51 - 200 Employees
Headquarters location
Walnut, CA, US
Year founded
2020