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How much do roadside service technician jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for roadside service technician in the United States is $21.31, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $23.32 per hour, depending on experience, location, and employer.

What is a roadside service technician?

Roadside Service Technicians are professionals who assist drivers experiencing vehicle problems while on the road, such as flat tires, dead batteries, lockouts, or mechanical breakdowns. They are typically dispatched by auto clubs, insurance companies, or specialized service providers to help stranded motorists. Their responsibilities include diagnosing basic vehicle issues, performing minor repairs on-site, and, if necessary, arranging for towing to a repair facility. Roadside Service Technicians must have good mechanical skills, a valid driver's license, and strong customer service abilities. Their work is essential for providing safety and convenience to drivers in need of immediate assistance.

What are the key skills and qualifications needed to thrive as a roadside service technician?

To thrive as a Roadside Service Technician, you need strong mechanical aptitude, problem-solving skills, and a valid driver’s license, often supported by vocational training or ASE certification. Familiarity with diagnostic tools, mobile dispatch systems, and basic repair equipment is typically required. Excellent customer service, effective communication, and the ability to stay calm under pressure set top technicians apart. These skills ensure rapid and reliable assistance to motorists, enhancing safety and customer satisfaction in urgent roadside situations.

What are some common challenges faced by roadside service technicians, and how can I prepare for them?

Roadside Service Technicians often face challenges such as working in unpredictable weather conditions, handling a variety of vehicle issues, and providing assistance in high-traffic or potentially hazardous roadside environments. To prepare, it's important to develop strong problem-solving skills, maintain excellent customer service under pressure, and stay up-to-date with the latest automotive tools and safety protocols. Many companies provide training and safety equipment, but being adaptable and calm in emergencies will help you excel in this role.

What is the difference between Roadside Service Technician vs Auto Mechanic?

AspectRoadside Service TechnicianAuto Mechanic
CertificationsBasic automotive repair, roadside assistance certificationsASE certifications, specialized repair licenses
Work EnvironmentOn-site roadside, customer locations, roadside emergenciesAuto repair shops, garages, dealerships
Employer & IndustryAuto clubs, roadside assistance companies, towing servicesAuto repair shops, dealerships, independent garages

While both roles involve vehicle repair, a Roadside Service Technician primarily provides on-the-spot assistance during roadside emergencies, focusing on quick fixes and towing. An Auto Mechanic typically performs comprehensive repairs in a workshop setting. Both roles require automotive knowledge, but the roadside technician emphasizes mobility and emergency response, whereas the mechanic specializes in detailed vehicle diagnostics and repairs.

How to be a roadside service technician?

To become a roadside service technician, you typically need a high school diploma or equivalent, a valid driver's license, and mechanical skills. Training is often provided on the job, and certifications in automotive repair or safety can improve job prospects. Physical stamina and the ability to work in various weather conditions are also important.
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Roadside Service Technician jobs near you
Infographic showing various Roadside Service Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,315 per year, or $21.3 per hour.

Roadside Service Driver

American Automobile Association (AAA)

Manchester, NH

$50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

AAA The Auto Club Group rating

7.4

Company rating: 7.4 out of 10

Based on 284 frontline employees who took The Breakroom Quiz

235th of 315 rated insurance

Job description

Roadside Service Driver

$50,000 earning potential, plus additional opportunity to earn bonuses and incentives!

Flexible Schedules & No On-Call Hours!

Paid Training!

Uniform and Equipment Provided!

AAA Northern New England is looking for passionate and independent individuals to join our team as Roadside Service Drivers.

No CDL or prior experience required! AAA provides all the training you need to become a skilled roadside technician and help rescue stranded members.

Key Responsibilities:

  • Rescue, mount, and tow disabled vehicles using a variety of service and towing vehicles, including wreckers and flatbeds.

  • Provide light services such as lockout assistance, battery diagnostics, and tire changes.

What makes this position legendary:

  • Initial Training:Extensive paid training to equip you with the skills and knowledge needed to perform your duties safely and effectively. Much of our training is in the field with experienced technicians to guide you through your learning process.

  • Ongoing Development:Continuous training opportunities to keep your skills sharp and up-to-date and help you develop your career in the future!

  • Career Advancement:Opportunities to move into supervisory/ management or specialized roles in various areas of the Emergency Roadside Service Department.

Requirements:

  • Possess a valid driver's license and an acceptable driving record.

  • Provide proof of automobile liability insurance at time of hire.

  • Must pass a drug screen and background check.

  • Must be able to obtain and maintain a Federal DOT Card.

Join us and be part of a team dedicated to helping others while enjoying a flexible schedule and comprehensive benefits!

Remarkable benefits:

Health coverage for medical, dental, vision

401(K) saving plans with company match AND Pension

Tuition assistance

Floating holidays and PTO for community volunteer programs

Paid parental leave

Wellness programs

Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity - we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value."

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

What AAA The Auto Club Group employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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