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Roadside Assistant Jobs (NOW HIRING)

Hirschbach Motor Lines

Road Assist Advisor

Dubuque, IA · On-site

As a Road Assist Advisor , you're the first call when the unexpected hits--delivering fast answers, smart decisions, and calm under pressure. This isn't your average customer service job. You'll be ...

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Hirschbach Motor Lines

Road Assist Advisor

Sapulpa, OK · On-site

As a Road Assist Advisor , you're the first call when the unexpected hits--delivering fast answers, smart decisions, and calm under pressure. This isn't your average customer service job. You'll be ...

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Andy's Frozen Custard

Assistant Manager

Dallas, TX · On-site

Andy's Frozen Custard - 9655 Audelia Road - [Assistant Restaurant Manager] As an Assistant Manager you will personally help contribute to the success of your store by: Leader the store's operations ...

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How much do roadside assistant jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for roadside assistant in the United States is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Roadside Assistant, and why are they important?

To thrive as a Roadside Assistant, you need a strong understanding of automotive repair, troubleshooting, and basic mechanical skills, often supported by a valid driver's license and technical training. Familiarity with diagnostic tools, GPS navigation systems, and mobile communication devices is typically required. Excellent problem-solving abilities, customer service skills, and the capacity to remain calm under pressure make someone stand out in this position. These skills ensure prompt, efficient roadside support and a positive experience for customers facing stressful vehicle issues.

What are some common challenges faced by Roadside Assistants while on duty?

Roadside Assistants often encounter unpredictable situations, such as inclement weather, heavy traffic, or working on busy highways, which require strong safety awareness and adaptability. They may also face challenges in diagnosing a wide range of vehicle issues quickly and communicating effectively with drivers who may be stressed or anxious. Staying calm under pressure and maintaining excellent customer service is crucial, as is being prepared to work irregular hours or respond to emergencies at short notice.

What does a Roadside Assistant do?

A Roadside Assistant provides help to drivers who experience vehicle problems while on the road, such as flat tires, dead batteries, or running out of fuel. Their primary responsibilities include assessing the situation, performing minor repairs, jump-starting vehicles, changing tires, and arranging towing services if necessary. Roadside Assistants aim to get drivers back on the road quickly and safely, offering support during stressful situations. They often work for auto clubs, insurance companies, or specialized roadside service providers and are trained to handle a variety of common roadside emergencies.

What is the difference between Roadside Assistant vs Vehicle Recovery Technician?

AspectRoadside AssistantVehicle Recovery Technician
CredentialsBasic driver’s license, safety trainingDriver’s license, recovery and safety certifications
Work EnvironmentOn-road, roadside assistance callsOn-road, vehicle recovery sites, depots
Employer & IndustryAuto clubs, roadside service companiesRecovery services, towing companies
Common Search & ComparisonYesYes

Roadside Assistants primarily provide on-the-spot help such as jump-starts, tire changes, and lockouts. Vehicle Recovery Technicians handle more complex tasks like towing and vehicle recovery from difficult locations. Both roles require roadside safety training and involve working outdoors, but Vehicle Recovery Technicians often need additional certifications for vehicle handling and recovery procedures.

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Roadside Assistant jobs near you
Diesel Technician/Mechanic - Roadside Assistance

Diesel Technician/Mechanic - Roadside Assistance

Penske

Savannah, GA • On-site

$26.25 - $32.79/hr

Full-time

Posted yesterday

Job description

5556 Export Blvd, Garden City, GA 31408
 
Position Summary: 
This diesel technician/mechanic position at Penske is focused on providing top service to our customers who have roadside assistance needs. This position will be responsible for being able to diagnose and repair all types of maintenance issues on the truck in all weather conditions in the safest manner on the side of the road.

 
Qualified candidates will have prior, demonstrated experience in tractor trailer repair and have proficiency in the use of all types of repair tools. Individuals must be willing to drive a Penske Road Assist vehicle that is outfitted with tools and supplies.

 
Major Responsibilities:
Respond timely to road assist calls and repair units by identifying and determining: 1) parts requiring replacement, and 2) warrantable repairs, documented appropriately.
Perform diagnostics and non-road assist call repairs that can be dropped quickly, as needed.
Restock rapid assist vehicle with tools, parts, tires, or anything else required to perform an effective road assist.
Perform maintenance or repairs to road assist vehicle as required.
When not out on road calls, assist with designated in-shop repairs as directed by supervisor.
Other projects and tasks as assigned by supervisor

Shift Premiums - 2nd ($2.00) 3rd ($3.00) Weekends ($2.00)
  • Second shift start times after 11am are eligible for $2.00 per hour shift differential on top of base pay
  • Third shift start time after 9pm are eligible for $3.00 per hour shift differential on top of base pay 
Salary: $26.25 - $32.79 hourly / negotiable
 
About Penske Truck Leasing/Transportation Solutions
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Qualifications:
2-4 years practical experience with tractor trailer maintenance required
High school diploma or equivalent required
Vocational/Technical or certification preferred
Specialized training in the repair and replacement of vehicle components preferred
Proficiency in the use of shop tools required
Applicants must be domiciled in the U.S. and licensed in their state of residence.
Basic computer skills preferred for data entry into maintenance systems.
Ability to work in non-climate controlled conditions required
The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management
The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice.
Regular, predictable, full attendance is an essential function of the job
As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

 
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required.  Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.

 
Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. 
The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. 
The associate must be able to work safely at heights using applicable ladders and elevated working platforms.
The associate must be able to safely work in all weather conditions.
Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment.
The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. This position also requires the ability to push/pull truck tires on a regular basis that exceed 100 pounds.

 

 

 
Penske is an Equal Opportunity Employer.

 
 
 
 
 
 

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