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Roadside Assistant Jobs (NOW HIRING)

AT TOWING LLC

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Tow Truck Driver Roadside Assistant technician

Benicia, CA · On-site

$48K - $84K/yr

Provides roadside assistance and represents the company professionally to customers and law enforcement. Key Responsibilities Respond to dispatch calls and arrive promptly at scene. Inspect, prepare ...

AT TOWING LLC

Be Seen First

Tow Truck Driver Roadside Assistant technician

Benicia, CA · On-site

$48K - $84K/yr

Provides roadside assistance and represents the company professionally to customers and law enforcement. Key Responsibilities Respond to dispatch calls and arrive promptly at scene. Inspect, prepare ...

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How much do roadside assistant jobs pay per hour?

As of Jun 5, 2026, the average hourly pay for roadside assistant in the United States is $18.75, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $19.47 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Roadside Assistant, and why are they important?

To thrive as a Roadside Assistant, you need a strong understanding of automotive repair, troubleshooting, and basic mechanical skills, often supported by a valid driver's license and technical training. Familiarity with diagnostic tools, GPS navigation systems, and mobile communication devices is typically required. Excellent problem-solving abilities, customer service skills, and the capacity to remain calm under pressure make someone stand out in this position. These skills ensure prompt, efficient roadside support and a positive experience for customers facing stressful vehicle issues.

What are some common challenges faced by Roadside Assistants while on duty?

Roadside Assistants often encounter unpredictable situations, such as inclement weather, heavy traffic, or working on busy highways, which require strong safety awareness and adaptability. They may also face challenges in diagnosing a wide range of vehicle issues quickly and communicating effectively with drivers who may be stressed or anxious. Staying calm under pressure and maintaining excellent customer service is crucial, as is being prepared to work irregular hours or respond to emergencies at short notice.

What does a Roadside Assistant do?

A Roadside Assistant provides help to drivers who experience vehicle problems while on the road, such as flat tires, dead batteries, or running out of fuel. Their primary responsibilities include assessing the situation, performing minor repairs, jump-starting vehicles, changing tires, and arranging towing services if necessary. Roadside Assistants aim to get drivers back on the road quickly and safely, offering support during stressful situations. They often work for auto clubs, insurance companies, or specialized roadside service providers and are trained to handle a variety of common roadside emergencies.

What is the difference between Roadside Assistant vs Vehicle Recovery Technician?

AspectRoadside AssistantVehicle Recovery Technician
CredentialsBasic driver’s license, safety trainingDriver’s license, recovery and safety certifications
Work EnvironmentOn-road, roadside assistance callsOn-road, vehicle recovery sites, depots
Employer & IndustryAuto clubs, roadside service companiesRecovery services, towing companies
Common Search & ComparisonYesYes

Roadside Assistants primarily provide on-the-spot help such as jump-starts, tire changes, and lockouts. Vehicle Recovery Technicians handle more complex tasks like towing and vehicle recovery from difficult locations. Both roles require roadside safety training and involve working outdoors, but Vehicle Recovery Technicians often need additional certifications for vehicle handling and recovery procedures.

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Roadside Assistant jobs near you

Roadside Assistant Technician

ERS DISPATCH LLC

Las Vegas, NV

$25K - $65K/yr

Full-time

Posted 17 days ago

Job description

Overview
 We are seeking a skilled and dedicated Technician to join our team. The ideal candidate will possess a strong mechanical knowledge and hands-on experience with various tools and equipment. This role is crucial in ensuring the job is completed properly, contributing to the overall efficiency of our operations.
Responsibilities
  • Perform routine calls: Tire Changes, Car Door Unlocking, Gas Deliveries, Air on Tires, Jumpstart Assistance and installation of batteries, ensuring optimal performance.
  • Utilize hand tools and power tools effectively to carry out repairs and installations.
  • Critical thinking to solve problems in the field
  • Ensure tickets are closed out accordingly, charging customers appropriately, keeping track of van inventory.
  • Collaborate with team members to troubleshoot mechanical problems and develop solutions.
  • Excel in a fast-paced ever-changing environment
  • Ensure a clean, safe, and organized work environment at all times.
Experience
  • Proven experience in vehicle battery installs and ability to properly change a tire or a similar technical field is preferred.
  • Proficiency in using hand tools, power tools, and diagnostic equipment such as ohmmeters, phone etiquette with knowledge on how to use square/scanpay.
  • Strong mechanical knowledge with the ability to understand complex systems.
  • Excellent problem-solving skills and attention to detail.
  • Ability to work independently as well as part of a team.
Join us in this exciting opportunity to apply your technical skills in a dynamic environment where your contributions will make a difference.