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Roadside Coordinator Jobs (NOW HIRING)

In the role of Roadway Coordinator/EIT , we'll count on you to: * Work on a team with other project engineers on the detailed design of urban and rural roadway projects * Take responsibility for ...

In the role of Roadway Coordinator/EIT , we'll count on you to: * Work on a team with other project engineers on the detailed design of urban and rural roadway projects * Take responsibility for ...

Programs Coordinator Road America is seeking a driven and detail-oriented Programs Coordinator to support and execute a variety of motorsports programs and events. This seasonal, full-time role ...

EHC is currently looking for a Roads Design Coordinator Lead for a client located in Lake Charles, LA. Position Purpose/Summary The Roads Design Coordinator Lead is committed to supporting our client ...

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Roadside Coordinator information

What is the difference between Roadside Coordinator vs Roadside Technician?

AspectRoadside CoordinatorRoadside Technician
Required CredentialsHigh school diploma, some certifications in safety or roadside assistanceHigh school diploma, specialized certifications in vehicle repair or roadside assistance
Work EnvironmentOffice coordination, dispatch centers, on-site supervisionOn-road, roadside locations, vehicle repair sites
Employer & Industry UsageInsurance companies, roadside assistance providers, fleet servicesAuto repair shops, roadside assistance companies, towing services

The main difference is that Roadside Coordinators oversee and coordinate roadside assistance operations, focusing on scheduling and communication, while Roadside Technicians perform hands-on vehicle repairs and assistance on-site. Both roles require safety certifications and industry knowledge, but their daily tasks and work environments differ significantly.

What are the key skills and qualifications needed to thrive as a Roadside Coordinator, and why are they important?

To thrive as a Roadside Coordinator, you generally need strong organizational skills, problem-solving abilities, and a background in logistics or customer service, often supported by a high school diploma or equivalent. Familiarity with dispatch software, GPS tracking systems, and basic vehicle maintenance knowledge is typically required. Excellent communication, multitasking, and stress management are critical soft skills for effectively assisting stranded motorists and coordinating with service providers. These competencies ensure timely, safe, and efficient roadside assistance, resulting in high customer satisfaction and smooth operations.

What is a Roadside Coordinator?

A Roadside Coordinator is a professional responsible for managing and dispatching roadside assistance services, such as towing, fuel delivery, or emergency repairs, to drivers in need. They act as the primary point of contact between customers, service providers, and insurance companies to ensure timely and efficient help. Roadside Coordinators typically work for automotive clubs, insurance companies, or specialized roadside assistance providers. Their role requires strong communication, organizational skills, and the ability to remain calm under pressure.

What are some common challenges faced by Roadside Coordinators, and how can they effectively manage high-pressure situations?

Roadside Coordinators often deal with urgent calls from stranded motorists, which can create high-pressure situations, especially during peak travel times or severe weather. Staying calm, communicating clearly, and efficiently coordinating with service providers are essential skills. Familiarity with dispatch systems and prioritizing requests helps ensure timely assistance and customer satisfaction. Continuous training and support from the team can also help coordinators manage stress and deliver reliable service.
What cities are hiring for Roadside Coordinator jobs? Cities with the most Roadside Coordinator job openings:
What are the most commonly searched types of Roadside jobs? The most popular types of Roadside jobs are:
What states have the most Roadside Coordinator jobs? States with the most job openings for Roadside Coordinator jobs include:
Roadway EIT/Coordinator

Roadway EIT/Coordinator

HDR

Denver, CO

Other

Posted 28 days ago


HDR rating

9.1

Company rating: 9.1 out of 10

Based on 55 frontline employees who took The Breakroom Quiz

20th of 352 rated engineering


Job description

At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?

We believe transportation is more than movement, it's the foundation of connected, thriving communities. As part of HDR's Transportation Business Group, you'll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to advancing transit, passenger and freight rail, aviation, federal transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve complex mobility challenges with innovation, technical excellence, and a deep understanding of community needs. Whether you're modernizing aging infrastructure or pioneering next-generation transportation solutions, your contributions will help define the future of mobility. This isn't just a job, it's a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all employee-owners at HDR, which is the foundation of our collaborative culture that connects employees around the world.
Watch Our Story:' https://www.hdrinc.com/our-story' 
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world. 

In the role of Roadway Coordinator/EIT, we'll count on you to: 
  • Work on a team with other project engineers on the detailed design of urban and rural roadway projects
  • Take responsibility for alignment and profile, geometrics, drainage, development of plans and construction estimates
  • Provide assistance with the creation and submission of technical reports, specifications and calculations
  • Perform other duties as needed
Preferred Qualifications 
  • Engineer in Training (EIT) certificate
  • Candidates without their EIT will be placed into a Design Coordinator job code and will be expected to obtain their EIT for career progression
  • Proficient with MicroStation and/or AutoCAD, familiarity and demonstrated experience with Highways and Roads engineering software such as Bentley ConceptStation and Open Roads Designer and/or Autodesk  Infraworks and Civil3d

#LI-EV1

Required Qualifications
  • Bachelor's degree in Engineering or similar field
  • An attitude and commitment to being an active participant of our employee-owned culture is a must

What We Believe
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.
Our Commitment
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.


What HDR employees say

Pay

Benefits

Hours and flexibility

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Get the full story on Breakroom


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About HDR

Sourced by ZipRecruiter

At HDR, we specialize in engineering, architecture, environmental and construction services. While we are most well-known for adding beauty and structure to communities through high-performance buildings and smart infrastructure, we provide much more than that. We create an unshakable foundation for progress because our multidisciplinary teams also include scientists, economists, builders, analysts and artists.

Industry

Specialized design services

Company size

5,001 - 10,000 Employees

Headquarters location

Omaha, NE, US

Year founded

1917