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$10

$31

$98

How much do roadside assistance provider jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for roadside assistance provider in the United States is $31.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Roadside Assistance Provider, and why are they important?

To thrive as a Roadside Assistance Provider, you need solid automotive knowledge, a valid driver's license, and sometimes certifications in vehicle recovery or towing. Familiarity with GPS navigation, dispatch software, and diagnostic tools is typically required. Strong customer service, problem-solving abilities, and the capacity to stay calm under pressure are essential soft skills. These qualifications ensure that providers can quickly and safely assist drivers in distress, delivering reliable service and maintaining safety on the road.

How to work in roadside assistance?

To work as a roadside assistance provider, you typically need a valid driver's license, a clean driving record, and knowledge of vehicle repair and maintenance. Certification in first aid and roadside safety can be beneficial, and the job often requires working flexible hours, including nights and weekends. Strong communication skills and the ability to handle stressful situations are also important.

What are roadside assistance providers?

Roadside assistance providers are professionals or companies that offer services to motorists whose vehicles have broken down or encountered issues while on the road. These services can include towing, jump-starting a dead battery, changing flat tires, fuel delivery, lockout assistance, and minor mechanical repairs. The goal is to help drivers quickly and safely get back on the road or transport their vehicles to a repair facility if needed. Many roadside assistance providers operate 24/7 and can be reached by phone, app, or through membership programs offered by insurance companies or automobile clubs.

What do I need to become a roadside assistance provider?

To become a roadside assistance provider, you typically need a valid driver's license, a clean driving record, and knowledge of vehicle repair and maintenance. Some employers may require certification in first aid or automotive repair, and good communication skills are essential for assisting customers effectively.

What jobs pay 250 an hour?

High-paying jobs that can reach $250 an hour often include specialized roles such as experienced surgeons, anesthesiologists, corporate lawyers, and certain executive consultants. These positions typically require advanced education, extensive experience, and professional certifications, and they often involve high levels of responsibility and expertise.

Can you make money doing roadside assistance?

Roadside assistance providers can earn income through service calls, often paid per job or via hourly wages, with earnings varying based on location, experience, and the number of calls handled. Many providers work as independent contractors or employees, and additional income can come from tips or bonuses for quick, quality service. Successful providers typically need good driving skills, a reliable vehicle, and sometimes certifications or insurance coverage.

What is the difference between Roadside Assistance Provider vs Towing Technician?

AspectRoadside Assistance ProviderTowing Technician
Required CredentialsDriver's license, basic vehicle repair knowledgeDriver's license, specialized towing certifications
Work EnvironmentOn-road, roadside locations, customer sitesGarage, roadside, towing yards
Employer & Industry UsageInsurance companies, roadside service companiesTowing companies, auto repair shops
Common Search & ComparisonYesYes

Roadside Assistance Providers primarily offer on-the-spot help such as jump-starts, tire changes, and fuel delivery, often working directly with customers or insurance companies. Towing Technicians focus on transporting vehicles from the scene to repair facilities, requiring specialized towing certifications. While both roles involve vehicle assistance, their work environments and certifications differ, making them distinct but related careers in vehicle support services.

What are some common challenges faced by Roadside Assistance Providers while on the job?

Roadside Assistance Providers often work in unpredictable environments, facing challenges such as inclement weather, heavy traffic, and assisting distressed motorists in unsafe locations. Quick problem-solving and strong communication skills are essential, as providers must assess situations rapidly and reassure customers while ensuring their own safety. Additionally, providers may need to work irregular hours, including nights and weekends, to respond to emergencies. Collaboration with dispatchers, tow truck operators, and law enforcement is common to ensure efficient and safe resolutions.
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Roadside Assistance Provider jobs near you
Roadside Assistance Technician / Tow Driver

Roadside Assistance Technician / Tow Driver

AAA Auto Club Group

Wixom, MI

$23/hr

Full-time

Medical, Dental, Vision, PTO

Posted 4 days ago

AAA The Auto Club Group rating

7.5

Company rating: 7.5 out of 10

Based on 278 frontline employees who took The Breakroom Quiz

198th of 277 rated insurance

Job description

It's a great time to join AAA The Auto Club Group!

JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

Job Type:

Full time

Exempt/Non Exempt:

Hourly

Job Description:


Why Choose a Career with the AAA The Auto Club Group (ACG)

You are someone who enjoys helping others, solvingproblemsand providing great customer service. A job that provides variety and independence is exciting to you, butmore than anything else, you are looking for a place to have a careerthat allows you to provide for you and your family. At AAA The Auto Club Group (ACG), youwill find that and a place to call a "home away from home".Continue reading to see what our Roadside Assistance Technicianopportunitiesare all about!

A day-in-the-life of a Roadside Assistance Technician

As a Roadside Assistance Technician, you will be a part of our Emergency Roadside Assistance team. We consider our Roadside Assistance Technicians "Everyday Heroes".Why,you mightask? Well,it'ssimple. They provide peace of mind to our members throughidentifyingand navigating through vehicle problems anddeliverapplicable services to get them safely back on the road and back to their daily lives.

In this role, you will have the opportunity to:

  • Operate a full-size or mini servicetruckor tow truck and applicable service equipment toassistAAA members,employeesand othermotorists

  • Utilize GPS and maps tolocatemember breakdownlocations

  • Service vehicles by performing functions such as providing fuel,testingand replacing batteries, performing jumpstarts, providing lockout service and changing/inflating flattires

  • Arrange for or tow member's vehicle when the vehicle cannot be started or is unsafe todrive

  • Ensure100% membersatisfaction by providing excellent customerservice

  • Offer value to members through On-the-Go Tow or battery tests /sales

  • Provide support atspecial eventssuch as parades, travel shows, Car Care or Public Relationsevents

How we reward our employees:

In addition to a competitivestartingsalary, ACG offers excellent and comprehensive benefits packages:

  • Hourly rate:$23.00 forMichigan Employees.

  • Overtime earning potential at time and a half the hourly wage

  • Shift premiums: 5% for hours worked between 5pm and 11pm and 10% for hours worked between 11pm and 5am

  • $1,000 sign on bonus; split payout at 90 and180 daysof employment

  • **To qualify for the Sign-On Bonus, applicants must be new to ACG.Additionaldetails can be provided by our Recruiting Team at the time of application**

  • $250 Quarterly Perfect Attendance bonus

  • Fully paid training

  • Medical, dental and vision benefits

  • 401kwith employer match

  • Paid parental leaveand adoptionassistance

  • Paid Time Off (PTO), company paid holidays, CEO days and floating holidays

  • Paid volunteer day annually

  • Tuitionassistanceprogram, professional certification reimbursementprogramand other professional development opportunities

  • AAA Membership

  • Discounts,perks,rewardsand much more

We are looking for candidates who:

Required Qualifications:

  • Have a high school diploma or equivalent and a valid driver'slicense

  • Are 21 years of age orolder

  • Possess a valid state driver's license with minimal driving infractions/incidents.

  • If employed in Illinois, possession of a valid Illinois C-NonCDLdriver's licenseisrequired

  • Have experience using tablets or electronic devices to update calls, review policiesand procedures, document safetyrecordsandcomplete otherapplicableduties

  • Exhibit strongcustomer serviceskills,including ability to effectively communicate to customers/ members and understand the need for meeting&exceeding customerexpectations

  • Have the ability tolift materials weighing up to seventy-five (75)pounds

  • Are able tosuccessfully complete drug screening, MVR, criminal backgroundcheckand DOT health screenings (pre-employment and ongoing)

Preferred Qualifications:

  • Possess experience servicing vehicles such as providing fuel,testingand replacing batteries, performing jumpstarts, providing lockout service, and changing / inflating flattires

  • Have prior tow truck driver or roadside serviceexperience

  • Can safelyoperatea wheel lift, flatbed, dolly towing equipment and full-size or mini service vehicle and applicable service equipment and / or commercial drivingexperience

Work Environment

Provides roadside service to AAA members. Works primarily out of office with frequent (up to 95% of work time) exposure to road hazards and temperature extremes. Spends less than 5% of the time in atemperature controlledoffice environment.

Interested in learning more? Apply Today!

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

What AAA The Auto Club Group employees say

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American Automobile Association logo

About American Automobile Association

Sourced by ZipRecruiter

The American Automobile Association (AAA), headquartered in Heathrow, Florida, USA, is a reputable force in the automotive and insurance industry. Originating in 1902, it began as a coalition of motor clubs with the common goal of providing better roads and travel conditions for motorists. Today, AAA is a comprehensive, multifaceted organization that offers a range of services, including roadside assistance, auto repair services, travel agency services, and diverse insurance products - Auto, Home, Life and more. A significant principle for AAA is to continuously deliver value to their 61 million members through safety, security and peace of mind. The company's mission and core values focus on championing its members' rights and interests, advocating innovation, integrity, teamwork and respect.

Industry

Non-profits

Company size

10,000+ Employees

Headquarters location

Heathrow, FL, US

Year founded

1902

Social media

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