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Roadside Assistance Provider Jobs (NOW HIRING)

Ferrovial

Roadside Assistance Technician (SSP)

Charlotte, NC · On-site

$35K - $35K/yr

Responds to traffic incidents, provides roadside assistance to motorists on I-77 between uptown Charlotte and Mooresville and available on-call after hours for emergency incident response, as needed

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How much do roadside assistance provider jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for roadside assistance provider in the United States is $31.82, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Roadside Assistance Provider, and why are they important?

To thrive as a Roadside Assistance Provider, you need solid automotive knowledge, a valid driver's license, and sometimes certifications in vehicle recovery or towing. Familiarity with GPS navigation, dispatch software, and diagnostic tools is typically required. Strong customer service, problem-solving abilities, and the capacity to stay calm under pressure are essential soft skills. These qualifications ensure that providers can quickly and safely assist drivers in distress, delivering reliable service and maintaining safety on the road.

How to work in roadside assistance?

To work as a roadside assistance provider, you typically need a valid driver's license, a clean driving record, and knowledge of vehicle repair and maintenance. Certification in first aid and roadside safety can be beneficial, and the job often requires working flexible hours, including nights and weekends. Strong communication skills and the ability to handle stressful situations are also important.

What are roadside assistance providers?

Roadside assistance providers are professionals or companies that offer services to motorists whose vehicles have broken down or encountered issues while on the road. These services can include towing, jump-starting a dead battery, changing flat tires, fuel delivery, lockout assistance, and minor mechanical repairs. The goal is to help drivers quickly and safely get back on the road or transport their vehicles to a repair facility if needed. Many roadside assistance providers operate 24/7 and can be reached by phone, app, or through membership programs offered by insurance companies or automobile clubs.

What do I need to become a roadside assistance provider?

To become a roadside assistance provider, you typically need a valid driver's license, a clean driving record, and knowledge of vehicle repair and maintenance. Some employers may require certification in first aid or automotive repair, and good communication skills are essential for assisting customers effectively.

What jobs pay 250 an hour?

High-paying jobs that can reach $250 an hour often include specialized roles such as experienced surgeons, anesthesiologists, corporate lawyers, and certain executive consultants. These positions typically require advanced education, extensive experience, and professional certifications, and they often involve high levels of responsibility and expertise.

Can you make money doing roadside assistance?

Roadside assistance providers can earn income through service calls, often paid per job or via hourly wages, with earnings varying based on location, experience, and the number of calls handled. Many providers work as independent contractors or employees, and additional income can come from tips or bonuses for quick, quality service. Successful providers typically need good driving skills, a reliable vehicle, and sometimes certifications or insurance coverage.

What is the difference between Roadside Assistance Provider vs Towing Technician?

AspectRoadside Assistance ProviderTowing Technician
Required CredentialsDriver's license, basic vehicle repair knowledgeDriver's license, specialized towing certifications
Work EnvironmentOn-road, roadside locations, customer sitesGarage, roadside, towing yards
Employer & Industry UsageInsurance companies, roadside service companiesTowing companies, auto repair shops
Common Search & ComparisonYesYes

Roadside Assistance Providers primarily offer on-the-spot help such as jump-starts, tire changes, and fuel delivery, often working directly with customers or insurance companies. Towing Technicians focus on transporting vehicles from the scene to repair facilities, requiring specialized towing certifications. While both roles involve vehicle assistance, their work environments and certifications differ, making them distinct but related careers in vehicle support services.

What are some common challenges faced by Roadside Assistance Providers while on the job?

Roadside Assistance Providers often work in unpredictable environments, facing challenges such as inclement weather, heavy traffic, and assisting distressed motorists in unsafe locations. Quick problem-solving and strong communication skills are essential, as providers must assess situations rapidly and reassure customers while ensuring their own safety. Additionally, providers may need to work irregular hours, including nights and weekends, to respond to emergencies. Collaboration with dispatchers, tow truck operators, and law enforcement is common to ensure efficient and safe resolutions.
More about Roadside Assistance Provider jobs
What cities are hiring for Roadside Assistance Provider jobs? Cities with the most Roadside Assistance Provider job openings:
What states have the most Roadside Assistance Provider jobs? States with the most job openings for Roadside Assistance Provider jobs include:
What job categories do people searching Roadside Assistance Provider jobs look for? The top searched job categories for Roadside Assistance Provider jobs are:
Roadside Assistance Provider jobs near you
Infographic showing various Roadside Assistance Provider job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, and 5% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $66,177 per year, or $31.8 per hour.

ROADSIDE ASSISTANCE SUPERVISOR

Europcar Mobility Group

Tulsa, OK • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 11 days ago

Job description

Job Description
The Roadside Supervisor is responsible for leading the daily operations of the Roadside Assistance Call Center, ensuring timely, accurate, and high-quality service delivery to all customers. This role balances hands-on team leadership with frontline customer interaction, serving as a support coach for agents and a professional representative of our brand.
This role demands a sharp eye for detail, a commitment to operational excellence, and the ability to energize and hold your team accountable. The ideal candidate is someone who can manage the workflow, coach in real time, handle escalations with poise, and maintain a team culture focused on service, performance, and continuous improvement.
You will:
  • Oversee daily operations of the roadside call center
  • Ensure efficient, accurate, and timely service delivery
  • Handle customer interactions, including escalations
  • Maintain compliance with all departmental policies and procedures
  • Foster a high-quality, customer-first service culture
  • Direct daily workflow and support team members as needed
  • Monitor team productivity and case handling.
  • Motivate, redirect, and support staff in real time
  • Resolve employee and customer issues quickly and professionally
  • Enforce company service standards and policies
  • Provide coaching, feedback, and ongoing development
  • Develop employees based on individual strengths
  • Contribute to call handling during peak or hold times

Training & Performance
  • Lead new employee training and onboarding
  • Deliver continuous coaching and performance evaluations
  • Support agents with tools, resources, and encouragement
  • Ensure individual and departmental goals are met

Operations & Environment
  • Promote a safe, secure, and healthy work environment
  • Assist with ad hoc projects and department needs
  • Uphold a team-oriented culture focused on excellence
  • Take ownership of self-development and ongoing learning

We offer:
  • Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
  • Company-paid Life Insurance
  • Company-paid AD&D Insurance
  • Flexible spending account
  • Parental leave
  • Employee assistance program

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Accordingly, all members of society, irrespective of age, gender, disability, sexual orientation, race, religion, or belief, are encouraged to apply to join our team. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
Europcar Mobility Group
Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. "We help to change the way you move" is what we stand for and brings us together.
We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.
Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.
Customers' satisfaction is at the heart of the Group's ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.
More info at: www.europcar-mobility-group.com

Apply