Manage the RMA (return merchandise authorization) process for multiple clients. * Act as a key custodian for the secure handling of encryption keys. * Prepare devices for outsourcing, manage shipping ...
Manage the RMA (return merchandise authorization) process for multiple clients. * Act as a key custodian for the secure handling of encryption keys. * Prepare devices for outsourcing, manage shipping ...
Process Return Merchandise Authorizations (RMA) for customer credits efficiently. * Manage the end-to-end Order to Cash and Procure to Pay processes to ensure seamless operations. * Utilize business ...
Process Return Merchandise Authorizations (RMA) for customer credits efficiently. * Manage the end-to-end Order to Cash and Procure to Pay processes to ensure seamless operations. * Utilize business ...
Quality Technician
Eastlake, OH · On-site
$16.75 - $22.50/hr
Evaluate and process returned goods (RMA) and document findings. * Support SPC data collection and trend analysis. * Maintain calibration status of inspection and test equipment. * Promote quality ...
Quality Technician
Eastlake, OH · On-site
$16.75 - $22.50/hr
Evaluate and process returned goods (RMA) and document findings. * Support SPC data collection and trend analysis. * Maintain calibration status of inspection and test equipment. * Promote quality ...
Procurement Specialist
Westlake, OH · On-site
Process Return Merchandise Authorizations (RMA) for customer credits efficiently. * Manage the end-to-end Order to Cash and Procure to Pay processes to ensure seamless operations. * Utilize business ...
Procurement Specialist
Westlake, OH · On-site
Process Return Merchandise Authorizations (RMA) for customer credits efficiently. * Manage the end-to-end Order to Cash and Procure to Pay processes to ensure seamless operations. * Utilize business ...
Medical Assistant
Tallmadge, OH · On-site
$16.50 - $21/hr
CMA or RMA certification preferred * Experience with medical terminology and insurance processes (preferred) * Strong communication, teamwork, and multitasking skills * Ability to thrive in a fast ...
New
Medical Assistant
Tallmadge, OH · On-site
$16.50 - $21/hr
CMA or RMA certification preferred * Experience with medical terminology and insurance processes (preferred) * Strong communication, teamwork, and multitasking skills * Ability to thrive in a fast ...
New
Oracle EBS SCM Consultant (Expertise in OM and Pricing)
Cleveland, OH · On-site
$58.75 - $72.75/hr
... RMA) o Drop Ship and Back-to-Back Order processes · Experience with cross-functional integrations involving: o Accounts Receivable (AR) o Purchasing (PO) o Warehouse Management (WMS) o Inventory and ...
New
Oracle EBS SCM Consultant (Expertise in OM and Pricing)
Cleveland, OH · On-site
$58.75 - $72.75/hr
... RMA) o Drop Ship and Back-to-Back Order processes · Experience with cross-functional integrations involving: o Accounts Receivable (AR) o Purchasing (PO) o Warehouse Management (WMS) o Inventory and ...
New
Medical Assistant
Tallmadge, OH · On-site
$16.50 - $21/hr
CMA or RMA certification preferred * Experience with medical terminology and insurance processes (preferred) * Strong communication, teamwork, and multitasking skills * Ability to thrive in a fast ...
New
Medical Assistant
Tallmadge, OH · On-site
$16.50 - $21/hr
CMA or RMA certification preferred * Experience with medical terminology and insurance processes (preferred) * Strong communication, teamwork, and multitasking skills * Ability to thrive in a fast ...
New
Sales & Service Representative
Stow, OH · On-site
Referencecustomer processing guides and other tools/resources tomaintainfamiliarity with customer ... RMA), purchase order changes, and orders involving special invoicing needs. * Communicate ...
Sales & Service Representative
Stow, OH · On-site
Referencecustomer processing guides and other tools/resources tomaintainfamiliarity with customer ... RMA), purchase order changes, and orders involving special invoicing needs. * Communicate ...
Medical Assistant/Receptionist
Westlake, OH · On-site
$15.25 - $18.75/hr
Process incoming faxes, referrals, and medical records requests. Maintain patient confidentiality ... Preferred: Medical Assistant certification (CMA, RMA, CCMA, or equivalent). Previous podiatry ...
Medical Assistant/Receptionist
Westlake, OH · On-site
$15.25 - $18.75/hr
Process incoming faxes, referrals, and medical records requests. Maintain patient confidentiality ... Preferred: Medical Assistant certification (CMA, RMA, CCMA, or equivalent). Previous podiatry ...
Sales & Service Representative
Stow, OH · On-site
The Sales & Service Representative creates and/or enters quotes, processes customer orders, and ... RMA), purchase order changes, and orders involving special invoicing needs. * Communicate ...
Sales & Service Representative
Stow, OH · On-site
The Sales & Service Representative creates and/or enters quotes, processes customer orders, and ... RMA), purchase order changes, and orders involving special invoicing needs. * Communicate ...
You will drive the process from initial sampling and certifications (UL/Energy Star) through to ... Manage order forecasting, quality resolution (RMA/FA), and payment collections to ensure a healthy ...
Quick apply
You will drive the process from initial sampling and certifications (UL/Energy Star) through to ... Manage order forecasting, quality resolution (RMA/FA), and payment collections to ensure a healthy ...
Customer Service Representative
Westlake, OH · Hybrid
$14.75 - $20.25/hr
... Accounts Processes credit memo and RGA/RMA as required Attend and participates in weekly alignment meetings and monthly department meetings Strong ability to develop and maintain working ...
Customer Service Representative
Westlake, OH · Hybrid
$14.75 - $20.25/hr
... Accounts Processes credit memo and RGA/RMA as required Attend and participates in weekly alignment meetings and monthly department meetings Strong ability to develop and maintain working ...
Quality Technician
Cleveland, OH · On-site
$17.50 - $23.50/hr
Evaluate and process returned goods (RMA) and document findings. * Support SPC data collection and trend analysis. * Maintain calibration status of inspection and test equipment. * Promote quality ...
Quality Technician
Cleveland, OH · On-site
$17.50 - $23.50/hr
Evaluate and process returned goods (RMA) and document findings. * Support SPC data collection and trend analysis. * Maintain calibration status of inspection and test equipment. * Promote quality ...
Customer Service Representative
Westlake, OH · On-site
$14.75 - $20.25/hr
... Accounts Processes credit memo and RGA/RMA as required Attend and participates in weekly alignment meetings and monthly department meetings Strong ability to develop and maintain working ...
Customer Service Representative
Westlake, OH · On-site
$14.75 - $20.25/hr
... Accounts Processes credit memo and RGA/RMA as required Attend and participates in weekly alignment meetings and monthly department meetings Strong ability to develop and maintain working ...
Customer Service Representative
Westlake, OH · On-site
$14.75 - $20.25/hr
... Accounts Processes credit memo and RGA/RMA as required Attend and participates in weekly alignment meetings and monthly department meetings Strong ability to develop and maintain working ...
Customer Service Representative
Westlake, OH · On-site
$14.75 - $20.25/hr
... Accounts Processes credit memo and RGA/RMA as required Attend and participates in weekly alignment meetings and monthly department meetings Strong ability to develop and maintain working ...
Customer Service Representative
Westlake, OH · On-site
$14.75 - $20.25/hr
... Accounts Processes credit memo and RGA/RMA as required Attend and participates in weekly alignment meetings and monthly department meetings Strong ability to develop and maintain working ...
Customer Service Representative
Westlake, OH · On-site
$14.75 - $20.25/hr
... Accounts Processes credit memo and RGA/RMA as required Attend and participates in weekly alignment meetings and monthly department meetings Strong ability to develop and maintain working ...
Quality Technician
Cleveland, OH · On-site
$17.50 - $23.50/hr
Evaluate and process returned goods (RMA) and document findings. * Support SPC data collection and trend analysis. * Maintain calibration status of inspection and test equipment. * Promote quality ...
Quality Technician
Cleveland, OH · On-site
$17.50 - $23.50/hr
Evaluate and process returned goods (RMA) and document findings. * Support SPC data collection and trend analysis. * Maintain calibration status of inspection and test equipment. * Promote quality ...
... processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures. This position is located in our Twinsburg, OH ...
... processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures. This position is located in our Twinsburg, OH ...
... processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures. This position is located in our Twinsburg, OH ...
... processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures. This position is located in our Twinsburg, OH ...
... processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures. This position is located in our Twinsburg, OH ...
... processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures. This position is located in our Twinsburg, OH ...
Rma Processor information
See Cleveland, OH salary details
$8.63 - $10.13
6% of jobs
$10.13 - $11.64
6% of jobs
$12.94 is the 25th percentile. Wages below this are outliers.
$11.64 - $13.14
14% of jobs
$13.14 - $14.64
19% of jobs
The median wage is $15.02 / hr.
$14.64 - $16.15
15% of jobs
$16.15 - $17.65
13% of jobs
$17.80 is the 75th percentile. Wages above this are outliers.
$17.65 - $19.16
9% of jobs
$19.16 - $20.66
5% of jobs
$20.66 - $22.17
5% of jobs
$22.17 - $23.67
3% of jobs
$23.67 - $25.18
3% of jobs
$8
$16
$25
How much do rma processor jobs pay per hour?
As of Aug 21, 2026, the average hourly pay for rma processor in Cleveland, OH is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $18.65 per hour, depending on experience, location, and employer.
What is an RMA processor?
RMA Processors are professionals responsible for handling Return Merchandise Authorization (RMA) requests within a company. Their main tasks include processing product returns, validating warranty claims, coordinating replacements or repairs, and ensuring accurate records of returned goods. They often work closely with customer service, warehouse, and quality assurance teams to resolve customer issues efficiently. RMA Processors help streamline the return process, improve customer satisfaction, and maintain inventory accuracy.
What are the key skills and qualifications needed to thrive as an RMA processor, and why are they important?
To thrive as an RMA Processor, you need strong attention to detail, organizational skills, and experience in inventory management or logistics, often requiring a high school diploma or equivalent. Familiarity with return merchandise authorization (RMA) systems, ERP software, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and customer service skills help you efficiently resolve issues and coordinate with internal teams. These skills ensure accurate tracking of returns, customer satisfaction, and smooth operations within supply chain and warranty processes.
What are some common challenges faced by RMA processors and how can they be managed effectively?
RMA Processors often encounter challenges such as managing high volumes of returns, ensuring accurate documentation, and coordinating with multiple departments like customer service and logistics. Staying organized and detail-oriented is crucial to avoid processing errors and delays. Effective communication and proactive problem-solving help in resolving discrepancies quickly, while familiarity with inventory management systems can streamline the workflow. Regular training and clear procedures also support RMA Processors in handling these challenges efficiently.
What is the difference between Rma Processor vs Customer Service Representative?
| Aspect | Rma Processor | Customer Service Representative |
|---|---|---|
| Credentials | Typically requires basic computer skills, familiarity with return policies | Requires strong communication skills, customer service experience |
| Work Environment | Office or warehouse setting, focused on processing returns | Call centers, retail, or office environments, focused on customer interaction |
| Industry Usage | Common in electronics, retail, and manufacturing sectors | Widespread across various industries including retail, telecom, and services |
The main difference is that Rma Processors focus on managing product returns and warranty claims, requiring specific knowledge of return procedures. Customer Service Representatives handle broader customer inquiries and support, often involving communication skills and problem-solving. Both roles are essential in customer-facing industries but serve different functions within the customer support process.
What are popular job titles related to Rma Processor jobs in Cleveland, OH?
For Rma Processor jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Rma Processor jobs in Cleveland, OH look for?
The top searched job categories for Rma Processor jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Rma Processor jobs?
Cities near Cleveland, OH with the most Rma Processor job openings:
Full-time
Re-posted yesterday
Job description
We are looking for a Technical Specialist - Payments to join our team. The ideal candidate will be detail-oriented, able to follow and potentially create step-by-step workflows, has had exposure to working with industrial and retail technology (ex: payment terminals, rugged scanners, etc.), and enjoys handling a variety of responsibilities daily.
Essential Functions
Qualifications
Preferred Qualifications
Physical Requirements
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Essential Functions
- Monitor the Sales Queue, then move orders through the Picking/Packing/Shipping process.
- Load necessary software and configure it based on client requirements.
- Evaluate and perform necessary actions for devices in for repair, including software reloading, accessory replacements, and key injections.
- Evaluate devices for functionality ensuring thorough diagnosis and potential repair.
- Perform payment device key injections.
- Manage the RMA (return merchandise authorization) process for multiple clients.
- Act as a key custodian for the secure handling of encryption keys.
- Prepare devices for outsourcing, manage shipping logistics, and update repair order tickets.
- Handle batch processing and ensure accurate labeling for shipments. Adjust, calibrate, configure, and deploy devices per customer specifications.
Qualifications
- High school equivalency.
- Proficiency in Microsoft Office Suite and customer-specific systems.
- Experience in technical support, preferably in a similar industry.
- Preferred: electronics repair experience.
- Strong organizational skills and attention to detail.
- Ability to prioritize tasks and meet deadlines in a fast-paced environment.
- Excellent communication and teamwork skills.
- Experience working with mobile devices, tablets, and smartphones.
- Expertise in operating systems including Windows, iOS, and Android.
- Ability to work independently and cooperatively with others to solve problems and optimize processes.
Preferred Qualifications
- Technology repair experience.
Physical Requirements
- Must be able to remain in a stationary position 75% of the time.
- Capable of accessing various work locations.
- Can stoop, stand, walk, bend, and stay upright to perform tasks.
- Proficient in reading both written and digital information, and assessing accuracy and thoroughness of work.
- Able to lift up to 50 pounds occasionally and 25 pounds frequently.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.