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Rma Processor Jobs in Chicago, IL (NOW HIRING)

Alma Lasers

Service Operations Manager

Buffalo Grove, IL · On-site

$115K - $135K/yr

Inspect products returned to manufacturing and assist with Return Material Authorization (RMA) processes. * Implement, maintain, and ensure compliance with Alma quality system standards and service ...

Atkore

Inventory Coordinator (Manufacturing)

Harvey, IL · On-site

$37K - $52K/yr

Support specialty inventory transactions including the RMA process, loose and lost materials, and internal fulfillment ship errors. * Be actively involved with the operations floor supporting an ...

Alma Lasers

Service Operations Manager

Buffalo Grove, IL · On-site

$115K - $150K/yr

Inspect products returned to manufacturing and assist with Return Material Authorization (RMA) processes. * Implement, maintain, and ensure compliance with Alma quality system standards and service ...

Franciscan Alliance

Medical Assistant

Valparaiso, IN · On-site

$15.50 - $20/hr

Initiate and follow through on prior authorizations, referrals, and process sample medications ... Registered Medical Assistant (RMA) - American Allied Health, Certified Medical Assistant (CMA ...

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Showing results 21-40

All JobsRma Processor JobsRma Processor Jobs in Chicago, IL

Rma Processor information

See Chicago, IL salary details

$9

$17

$26

How much do rma processor jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for rma processor in Chicago, IL is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.81 per hour, depending on experience, location, and employer.

What is an RMA processor?

RMA Processors are professionals responsible for handling Return Merchandise Authorization (RMA) requests within a company. Their main tasks include processing product returns, validating warranty claims, coordinating replacements or repairs, and ensuring accurate records of returned goods. They often work closely with customer service, warehouse, and quality assurance teams to resolve customer issues efficiently. RMA Processors help streamline the return process, improve customer satisfaction, and maintain inventory accuracy.

What are the key skills and qualifications needed to thrive as an RMA processor, and why are they important?

To thrive as an RMA Processor, you need strong attention to detail, organizational skills, and experience in inventory management or logistics, often requiring a high school diploma or equivalent. Familiarity with return merchandise authorization (RMA) systems, ERP software, and proficiency in Microsoft Office are typically expected. Excellent communication, problem-solving abilities, and customer service skills help you efficiently resolve issues and coordinate with internal teams. These skills ensure accurate tracking of returns, customer satisfaction, and smooth operations within supply chain and warranty processes.

What are some common challenges faced by RMA processors and how can they be managed effectively?

RMA Processors often encounter challenges such as managing high volumes of returns, ensuring accurate documentation, and coordinating with multiple departments like customer service and logistics. Staying organized and detail-oriented is crucial to avoid processing errors and delays. Effective communication and proactive problem-solving help in resolving discrepancies quickly, while familiarity with inventory management systems can streamline the workflow. Regular training and clear procedures also support RMA Processors in handling these challenges efficiently.

What is the difference between Rma Processor vs Customer Service Representative?

AspectRma ProcessorCustomer Service Representative
CredentialsTypically requires basic computer skills, familiarity with return policiesRequires strong communication skills, customer service experience
Work EnvironmentOffice or warehouse setting, focused on processing returnsCall centers, retail, or office environments, focused on customer interaction
Industry UsageCommon in electronics, retail, and manufacturing sectorsWidespread across various industries including retail, telecom, and services

The main difference is that Rma Processors focus on managing product returns and warranty claims, requiring specific knowledge of return procedures. Customer Service Representatives handle broader customer inquiries and support, often involving communication skills and problem-solving. Both roles are essential in customer-facing industries but serve different functions within the customer support process.

What are popular job titles related to Rma Processor jobs in Chicago, IL?

For Rma Processor jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Rma Processor jobs in Chicago, IL look for?

The top searched job categories for Rma Processor jobs in Chicago, IL are:

Rma Processor jobs near you
Infographic showing various Rma Processor job openings in Chicago, IL as of June 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,872 per year, or $17.2 per hour.

Installation Project Manager

Xirgo Technologies Inc.

Rolling Meadows, IL • On-site

$85 - $95/hr

Other

Re-posted 27 days ago

Job description

Driving The Future of Smart Fleet Logistics

At Xirgo, we’re not just transforming logistics — we’re redefining what’s possible. Let’s move forward together.

Our Purpose

We believe smarter tools create smarter operations. As the switched‑on experts in IoT fleet solutions, we transform uncertainty into confidence, complexity into clarity, and data into decisions.

Our Vision

We empower partners with intelligent fleet logistics to create a more connected future. From bustling cities to open highways, from railroads to runways, our innovative technologies make peace of mind the new normal.

Our Mission

To be the world’s most trusted partner in smart fleet logistics, delivering comprehensive IoT solutions that transform data into useful information. We enhance fleet safety, efficiency, and performance—ensuring confidence at every step.

Summary:

Xirgo is currently hiring for the role of Project Manager. This position reports to the Global Field Operations Manager and is responsible for working with our partners to drive well‑planned, on‑time and high‑quality fleet deployments. Candidates must be the project management and implementation expert, influencing and guiding partners and customers through the process and being the tireless customer advocate internally. Fleet vehicle and installation know‑how, technical problem solving, documentation and process rigor, critical thinking, continuous improvement, and risk management and mitigation knowledge and capabilities are critical to success in this role. Candidate must promote a culture of collaboration and be able to influence and communicate at all levels from C‑Suite to sales to product managers to engineers, in the spirit of providing a high‑quality customer experience.

Primary Role & Responsibilities:

  • Drive process for project management, onboarding, deployment, installation training and technical support.
  • Travel to customer sites as needed. Usually first few days of Pilot / Deployment.
  • Develop and/or provide input to product, installation and support processes and documentation.
  • Facilitate support from engineering and sales teams as needed.
  • Develop and provide technical training and support to resale partners and TSPs.

Technical Responsibilities:

  • Training of support and technical staff on hardware products and services.
  • Management of customer escalations related to technical issues (Tier 2 and above).
  • Assist in management of RMA processing.

Customer Service Responsibilities:

  • Verification of bill of materials to ensure optimal solution for customer vehicle type.
  • Project management for partner deployments, including systematic reporting of deployment status, issues and risk, risk mitigation to stakeholders.

Sales Engineering Responsibilities:

  • Provide ongoing training and support to sales staff regarding products and services
  • Act as a reference to sales team for product/software related questions
  • Assist marketing team with generation of spec sheets and other marketing collateral.

Experience & Qualifications:

  • Minimum educational degree in computer science, electrical engineering, mechanical engineering, or equivalent experience.
  • Minimum 5 years' work experience in technical role supporting mechanical and electrical systems in consumer electronics, GPS tracking devices, cameras/CCTV, and/or security systems (or relevant field).
  • Deep technical knowledge of fleet vehicle and process of installing telematics systems.
  • Strong performance track record in pre/post technical sales, resulting in meeting or exceeding revenue and customer satisfaction targets.
  • Proven capability to manage customer relationships while driving root cause and resolution of complex technical issues.
  • Complex project management experience with demonstrated ability to manage multiple projects at the same time.
  • Proven ability to work effectively and interact across all levels of internal and partner organizations, both internal and external, to define onboarding plans, manage partners and drive the onboarding and technical support process.

Salary Range: $85k-$95k, plus bonus and benefits

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