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Rma Manager Jobs in Michigan (NOW HIRING)

BLM Group

RMA Warranty Parts Administrator

Novi, MI · On-site

US1000004B - Warehouse Summary Under supervision of the Manager - Spare Parts, Shipping and Receiving, the RMA/Warranty Parts Administrator will be responsible for documenting and processing all ...

BLM Group

RMA Warranty Parts Administrator

Novi, MI · On-site

US1000004B - Warehouse Summary Under supervision of the Manager - Spare Parts, Shipping and Receiving, the RMA/Warranty Parts Administrator will be responsible for documenting and processing all ...

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Rma Manager information

See Michigan salary details

$21.1K

$58.4K

$98.4K

How much do rma manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for rma manager in Michigan is $58,408.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,639.00 and $74,644.00 per year, depending on experience, location, and employer.

What does an RMA Manager do?

An RMA (Return Merchandise Authorization) Manager oversees the return and warranty process for defective or unwanted products. They ensure compliance with company policies, coordinate with customers and suppliers, and track returned items for repair, replacement, or refund. The role involves managing inventory, analyzing return trends, and improving processes to enhance customer satisfaction. Effective communication and problem-solving skills are essential for handling disputes and streamlining returns efficiently.

What are some common challenges faced by an RMA Manager and how are they addressed?

As an RMA Manager, you’ll often encounter challenges such as balancing customer satisfaction with cost-effective solutions, managing high volumes of returns, and streamlining communication between departments like sales, technical support, and logistics. Addressing these challenges typically involves creating clear return policies, leveraging robust software platforms for tracking, and fostering a culture of collaboration across teams. Strong analytical and process improvement skills also help identify trends and implement solutions that reduce return rates. By proactively addressing these challenges, you contribute to both customer loyalty and overall operational efficiency.

What is an RMA manager?

An RMA manager oversees the return merchandise authorization process within a company, managing product returns, repairs, and exchanges to ensure customer satisfaction and efficient operations. They coordinate with customer service, logistics, and technical teams, often using inventory management and tracking software. Strong organizational and communication skills are essential for this role.

Is regional manager a big position?

A regional manager in a company overseeing multiple locations is generally considered a senior leadership role with significant responsibilities, including staff management, budget oversight, and strategic planning. The position often requires experience in management, strong leadership skills, and the ability to coordinate across different teams or regions.

What jobs pay 500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Certain specialized medical professionals, successful entrepreneurs, and top-tier sales executives can also reach this income level, often requiring extensive experience, advanced skills, and leadership responsibilities.

What jobs in the US pay 300,000 a year?

For an RMA Manager, salaries of $300,000 or more annually are typically found in senior leadership roles such as Director or Vice President of Operations, especially in large companies or specialized industries. High compensation may also be achieved through bonuses, profit sharing, or extensive experience in supply chain management, quality assurance, or technical leadership. These roles often require advanced certifications, extensive industry experience, and strong managerial skills.

What are the key skills and qualifications needed to thrive in the Rma Manager position, and why are they important?

To excel as an RMA (Return Merchandise Authorization) Manager, you need expertise in reverse logistics, inventory management, and strong analytical abilities, usually supported by a background in supply chain or operations. Familiarity with ERP systems, RMA processing platforms, and data analysis tools is commonly required, along with relevant certifications like Six Sigma or APICS being advantageous. Exceptional problem-solving, communication, and leadership skills help manage cross-functional teams and resolve customer returns efficiently. These skills ensure efficient handling of defective products, cost control, and a positive customer experience, all vital to the role's success.

What are the most commonly searched types of Rma jobs in Michigan? The most popular types of Rma jobs in Michigan are:
What are popular job titles related to Rma Manager jobs in Michigan? For Rma Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Rma Manager jobs in Michigan look for? The top searched job categories for Rma Manager jobs in Michigan are:
Rma Manager jobs near you
Infographic showing various Rma Manager job openings in Michigan as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,408 per year, or $28.1 per hour.
RMA Warranty Parts Administrator

RMA Warranty Parts Administrator

BLM Group

Novi, MI • On-site

Other

Medical, Dental, Vision, Life, Retirement

Posted 10 days ago

Job description

BE PART OF A MANUFACTURER LIKE NO OTHER.
When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work.
They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.
Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization.
We offer a competitive benefits package which includes medical, dental, vision, 401k with company match, life/disability and many others!
Job Title: RMA/Warranty Parts Administrator
Department: Administration
FLSA Status: Non-Exempt
Cost Center: US1000004B - Warehouse
Summary
Under supervision of the Manager - Spare Parts, Shipping and Receiving, the RMA/Warranty Parts Administrator will be responsible for documenting and processing all warranty forms related to service, as well as processing and assisting with any RMA forms pertaining to customer returned parts. The RMA/Warranty Parts Administrator will also work with the BLM GROUP Service department as needed to track and maintain parts, along with other related duties as needed.
Essential Functions
The duties listed below are the specific duties and tasks that someone in this position must accomplish (i.e. why the job exists.)  These are the core responsibilities of the position that cannot be modified or eliminated.  The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.  
Completes all RMA forms from Customers, related to returned parts
Assist all Customers as needed with part returns
Receives all returned parts, identifies disposition, and completes RMA forms
Processes RMA information using BLM GROUP software (SAP + Kardex)
Coordinates internal and external repairs for returned parts
Leads Bi-weekly meetings with the Service department on warranty parts sent to customers, which will need to be returned
Follow up with customers for parts sent under warranty, no less than weekly
Weekly returns status reporting to manager
Inventory variance report discrepancy reconciliation, no less than weekly
Serve as backup to order processing/order picking to cover days off and heavy workload
Other duties as assigned by management

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