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Rma Associate Jobs in Minnesota (NOW HIRING)

Buyer

Minneapolis, MN · On-site

$80K - $95K/yr

Manage the RMA process for purchased items, issue supplier corrective action as needed and complete ... Associates degree (A.A.) or equivalent from two-year college or technical school with a minimum 2 - ...

Manage the RMA process for purchased items, issue supplier corrective action as needed and complete ... Associates degree (A.A.) or equivalent from two-year college or technical school with a minimum 2 - ...

Customer Service Specialist

Golden Valley, MN · On-site

$17.75 - $23.25/hr

The Customer Care Associate is responsible for ensuring all customer needs and expectations are met ... RMA's. Communicate with other departments such as Technical Support, Logistics, Manufacturing ...

Medical Assistant

Coon Rapids, MN · On-site

$22.04 - $30.01/hr

July 29, 2026 Department: 62842100 Courage Kenny Rehabilitation Associates Shift: Day (United ... RMA - AMT) • Certified Clinical Medical Assistant (CCMA - NHA) • National Certified Medical ...

Onsite AV Support Technician II

Wayzata, MN · On-site

$28.85 - $37.50/hr

Coordinate RMA processing and parts procurement as needed. * Effectively escalate process concerns ... Exton AV Associate Certification * AVIXA Quick Start to the Audio-Visual Industry * AVIXA CTS ...

August 05, 2026 Department: 62842100 Courage Kenny Rehabilitation Associates Shift: Day (United ... Certified Medical Assistant (CMA - AAMA) Registered Medical Assistant (RMA - AMT) Certified ...

$22.04 - $30.01/hr

August 05, 2026 Department: 62842100 Courage Kenny Rehabilitation Associates Shift: Day (United ... Certified Medical Assistant (CMA - AAMA) Registered Medical Assistant (RMA - AMT) Certified ...

Showing results 21-40

Rma Associate information

What are the key skills and qualifications needed to thrive as an RMA Associate, and why are they important?

To excel as an RMA Associate, you need strong organizational skills, attention to detail, and experience with return merchandise authorization processes, typically supported by a high school diploma or equivalent. Familiarity with inventory management systems, ERP software, and basic data entry tools is often required. Effective communication, problem-solving abilities, and customer service orientation help you manage returns efficiently and maintain positive client relationships. These skills ensure accurate processing of returns, minimize errors, and contribute to customer satisfaction and operational efficiency.

Is an Rma Associate a good career choice?

An RMA Associate manages product returns and repairs, often requiring attention to detail and customer service skills. The role can offer opportunities for advancement into logistics, quality assurance, or inventory management, depending on the company. It is typically an entry-level position with steady demand in manufacturing and electronics industries.

What are some common challenges RMA Associates face when processing returns, and how can they be managed?

RMA Associates often encounter challenges such as incomplete customer information, handling high volumes of return requests, and coordinating with multiple departments to resolve issues efficiently. Managing these challenges requires strong attention to detail, effective communication, and familiarity with the company's return policies and inventory systems. Proactively following up with customers, maintaining organized records, and collaborating closely with warehouse and customer service teams can help ensure smooth and timely resolution of return cases.

Is RMA a good place to work?

An RMA Associate role involves processing return merchandise authorizations, often requiring attention to detail and familiarity with inventory management systems. The work environment can vary by company, but it typically offers standard warehouse or office hours and may include opportunities for skill development in logistics and customer service.

What is an RMA Associate?

An RMA Associate is a professional responsible for managing the Return Merchandise Authorization (RMA) process within a company. Their main duties include processing customer requests for product returns, coordinating with warehouse and shipping teams, inspecting returned items, and ensuring replacements or refunds are handled efficiently. They also maintain accurate records of returned goods and communicate with customers about the status of their returns. This role is critical in ensuring customer satisfaction and maintaining accurate inventory records.
What are the most commonly searched types of Rma jobs in Minnesota? The most popular types of Rma jobs in Minnesota are:

$80K - $95K/yr

Full-time

Posted 7 days ago


Job description

SUMMARY:
Represent the company in the acquisition of goods and services required to assure on-time deliveries and customer satisfaction. The primary objective is to identify and obtain raw materials, supplies, equipment, and services that must be procured externally. In accomplishing this, the Buyer will evaluate and determine the best supplier, value and delivery for those products and services.
KEY ACCOUNTABILITIES:
  1. Drives quality and on time delivery of outside products and services through proactive planning, rating and selection of outside vendors.
  2. Procure supplied products and services in a cost-effective manner,
  3. Review MRP daily and ensures materials are ordered to meet production schedules.
  4. Actively promote and drive a culture of safety.

KEY RESPONSIBILITIES:
  1. Manage lead times, economic order quantities, special requirements and pricing in IQMS for purchased items.
  2. Process requisitions, enter purchase orders into the system and maintain purchase order delivery dates and pricing.
  3. Procure MRO, office supplies, services, equipment and assigned production materials.
  4. Ensure required materials and/or services will arrive in time to meet production and engineering schedules. Generate, adjust and track purchase orders for materials, components and outside services to ensure optimum inventory levels to meet production and engineering schedules.
  5. Communicate delivery schedules and expedite materials as needed to meet production needs.
  6. Drive quality and on-time delivery of raw materials through proactive planning, rating and selection of suppliers.
  7. Procure products and services in a cost-effective manner to allow for steady production flow without excessive inventory levels.
  8. Review MRP requirements daily and ensure materials are ordered and will be delivered on-time to meet production schedules.
  9. Improve supplier performance by managing the Supplier Scorecard program and issuing quarterly feedback to all suppliers.
  10. Identifies and disposition, excess, obsolete and excess materials.
  11. Manage the Outside Service Vendor (OSV) process, which includes issuing purchase orders, working with the shipping department to set up delivery, following up with suppliers and issuing vendor scorecards on all OSV suppliers.

  1. Handle discrepant material. Manage the RMA process for purchased items, issue supplier corrective action as needed and complete necessary follow-up and material disposition.
  2. Generate request for quotes and source alternative materials and components as needed.
  3. Lead and support company-wide projects to reduce costs and/or improve quality.
  4. Review, approve and communicate ECO changes for all supplied material or outside services.

EXPERIENCE, SKILLS, EDUCATION AND TRAINING:
Associates degree (A.A.) or equivalent from two-year college or technical school with a minimum 2 - 3 years of purchasing experience within a manufacturing environment; or equivalent combination of education and experience. Ability to use computer programs such as Microsoft Word, Excel and material Resource Planning (MRP).