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Ritter Insurance Jobs (NOW HIRING)

Integritymarketing

Commissions Analyst

Gainesville, GA · On-site

Commissions Analyst Ritter Insurance Marketing Harrisburg, PA About Ritter Insurance Marketing Ritter Insurance Marketing, an Integrity partner, is an independent marketing organization supporting ...

Integritymarketing

Sales Coordinator - Hybrid

Harrisburg, PA · On-site

$18.50 - $25.50/hr

Sales Coordinator Ritter Insurance Marketing Harrisburg, PA or Omaha, NE (onsite / hybrid) About Ritter Insurance Marketing Ritter Insurance Marketing is an independent marketing organization ...

Integritymarketing

Commissions Analyst

Harrisburg, PA · On-site

Commissions Analyst Ritter Insurance Marketing Harrisburg, PA About Ritter Insurance Marketing Ritter Insurance Marketing, an Integrity partner, is an independent marketing organization supporting ...

Integritymarketing

Contracting Specialist

Medina, OH

Contracting Specialist Ritter Insurance Marketing Harrisburg, PA About Ritter Insurance Marketing Ritter Insurance Marketing, an Integrity company, is an independent marketing organization supporting ...

Integrity Windows

Agency Supervisor

Omaha, NE · On-site

Agency Supervisor Ritter Insurance Marketing, an Integrity company, is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market.

New

Integrity Windows

Agency Supervisor

Harrisburg, PA · On-site

Agency Supervisor Ritter Insurance Marketing, an Integrity company, is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market.

New

Ritter Center

Medical Assistant

San Rafael, CA

$25/hr

For over 40 years, Ritter Center has been dedicated to preventing and resolving homelessness and ... This position is responsible for patient registration, checking insurance eligibility, and basic ...

Ritter Center

Medical Assistant

San Rafael, CA · On-site

$25/hr

ABOUT RITTER CENTER: For over 40 years, Ritter Center has been dedicated to preventing and ... This position is responsible for patient registration, checking insurance eligibility, and basic ...

Ritter Center

Patient Navigator

San Rafael, CA · On-site

$29/hr

Identify patient barriers to care, such as transportation, insurance, and language, and refer patients to internal resources to support engagement. * Educate patients on accessing services at Ritter ...

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Ritter Insurance information

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$7

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How much do ritter insurance jobs pay per hour?

As of Jul 1, 2026, the average hourly pay for ritter insurance in the United States is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Ritter Insurance vs Insurance Agent?

AspectRitter InsuranceInsurance Agent
CredentialsLicensing required, varies by stateLicensing required, varies by state
Work EnvironmentOffice-based, customer service, salesIndependent or agency-based, client consultations
Industry UsageInsurance companies, brokeragesInsurance agencies, brokerages
Job FocusProviding insurance solutions, customer supportSelling insurance policies, client advising

Ritter Insurance typically refers to a specific insurance agency or company, whereas an Insurance Agent is a licensed professional who sells and advises on insurance policies across various companies. Both roles require licensing and involve customer interaction, but Ritter Insurance may be a specific employer or brand, while Insurance Agent is a broader job title used across many organizations.

What is Ritter Insurance?

Ritter Insurance refers to Ritter Insurance Marketing, a field marketing organization (FMO) that provides support, resources, and tools for independent insurance agents and agencies. They specialize in helping agents sell Medicare, health, and life insurance products by offering access to top insurance carriers, training, and compliance assistance. Ritter Insurance also provides technology solutions and marketing support to help agents grow their business and better serve their clients.

What opportunities for professional growth are available to agents at Ritter Insurance?

At Ritter Insurance, agents can take advantage of ongoing training, mentorship programs, and access to industry-leading tools and resources. The company supports career advancement through educational webinars, certifications, and networking events that help agents stay current with insurance trends and regulations. Additionally, top-performing agents often have the chance to move into leadership roles or expand their product portfolio, allowing for both vertical and lateral career growth within the organization.

What are the key skills and qualifications needed to thrive as an insurance agent at Ritter Insurance, and why are they important?

To succeed as an insurance agent with Ritter Insurance, you typically need a valid insurance license, strong sales acumen, and in-depth knowledge of insurance products. Familiarity with customer relationship management (CRM) software, quoting tools, and various carrier platforms is important. Outstanding interpersonal skills, active listening, and integrity help agents build trust and long-term client relationships. These abilities are crucial for effectively meeting clients' insurance needs and achieving consistent business growth.
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Ritter Insurance jobs near you

Customer Service Representative (Insurance Industry) Hybrid in Harrisburg, PA

Integritymarketing

Harrisburg, PA • On-site

$15.75 - $21.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Key responsibilities

  • Manage inbound and outbound customer calls in a professional and timely manner.

  • Participate in outbound call campaigns to support business initiatives.

  • Transfer calls to licensed agents when appropriate.

Job description

Customer Service Representative (Insurance Industry) Hybrid

Ritter Insurance Marketing

Harrisburg, PA

About Ritter Insurance Marketing

Ritter Insurance Marketing, an Integrity company, is an independent marketing organization supporting independent insurance agents in the senior health and life insurance market. Based in Harrisburg, Pennsylvania, Ritter has satellite offices in New York, Nebraska, Idaho, Arizona, Florida, Maryland, North Carolina and Ohio. More than 280 full-time Ritter employees support the business of over 15,000 independent insurance agents in all 50 states. Its proprietary software development and agent service departments develop and market leading business solutions for insurance agents.

Position Summary

We are seeking a motivated and customer-focused Call Center Customer Service Representative (CSR) to serve as the primary point of contact for our customers. In this role, you will handle both inbound and outbound calls, deliver exceptional customer experiences, and consistently meet performance and quality metrics.

Key Responsibilities
  • Manage inbound and outbound customer calls in a professional and timely manner
  • Participate in outbound call campaigns to support business initiatives
  • Provide timely callbacks and follow-up communications
  • Transfer calls to licensed agents when appropriate
  • Adhere to established customer service protocols and call center procedures
  • Follow all company policies, workflows, and desktop processes
  • Meet or exceed call center performance metrics and quality standards set by management
Qualifications

Education:

  • High School Diploma or equivalent required
  • Associate degree preferred

Knowledge:

  • Basic understanding of customer service principles and client relationships
  • Familiarity with Medicare and/or ACA Marketplace plans is a plus

Experience:

  • Minimum of 1 year of customer service experience, preferably in a call center environment
  • Experience handling both inbound and outbound calls is preferred
Skills & Abilities
  • Strong computer skills and typing proficiency
  • Ability to navigate multiple systems and applications (email, CRM systems, phone systems, etc.)
  • Familiarity with standard office equipment (scanner, copier, fax machine, telephone)
  • Excellent organizational and multitasking abilities
Core Competencies
  • Customer Service: Deliver a positive, professional, and friendly experience with every interaction
  • Communication: Clearly and effectively communicate both verbally and in writing; actively listen and engage
  • Initiative: Identify opportunities to solve problems and improve processes
  • Sense of Urgency: Prioritize tasks, meet deadlines, and adapt quickly in a fast-paced environment
  • Teamwork: Collaborate effectively, contribute to team success, and maintain a respectful, professional work environment

Benefits Available

  • Medical/Dental/Vision Insurance

  • 401(k) Retirement Plan

  • Paid Holidays

  • PTO

  • Community Service PTO

  • FSA/HSA

  • Life Insurance

  • Short-Term and Long-Term Disability

About Integrity

Integrity is one of the nation's leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you'll love, and we'll love you back. We're proud of the work we do and the culture we've built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are - in person, over the phone or online. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

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