Risk Operations Jobs in Delaware (NOW HIRING)

Bring your Expertise to JPMorganChase. As part of Risk Management and Compliance, you are at the center of keeping JPMorganChase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and emerging risks, and using your expert judgement to solve real-world challenges that impact our company, customers and communities. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class.
As an Analyst in Credit Risk Management team, you will support Chase Card Services by delivering analytics and insights that inform credit risk decisions for co-brand portfolio initiatives and new product features. You partner across Risk, Product, Marketing, and Technology to balance portfolio performance with business objectives and to strengthen decision rules and monitoring. You help us identify risks and opportunities, translate analysis into clear recommendations, and support strong risk management practices.
Job responsibilities:

• Analyze and challenge the performance of key business initiatives, delivering insights and recommended actions
• Define problem statements, identify risks and opportunities, secure stakeholder alignment, and support end-to-end initiative delivery
• Identify and assess performance trends using statistical, data mining, and quantitative methods
• Conduct root cause analysis and translate findings into clear, actionable recommendations
• Prepare and present risk monitoring reports and insights to senior leaders and stakeholders
• Support development and maintenance of the risk management framework, helping ensure alignment to regulatory expectations
• Monitor internal and external behavioral data and industry trends to continuously improve risk management processes
• Partner with cross-functional teams to support portfolio risk decision rules and ongoing enhancements

Required qualifications, capabilities, and skills:

• Bachelor's degree or higher in a quantitative discipline such as Finance, Statistics, Economics, Mathematics, or Operations Research
• Strong analytical, interpretive, and problem-solving skills with ability to structure and execute analyses logically
• Ability to translate complex analysis into practical solutions and concise executive-ready presentations
• Experience using at least one analytics tool such as SAS, SQL, Python, or Tableau, with some coding experience
• Strong attention to detail and a results-oriented mindset, with ability to make independent decisions
• Authorization to work in the United States, without employment-based immigration sponsorship

Preferred qualifications, capabilities, and skills:

• Any prior experience in analytics

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).
About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Risk Management helps the firm understand, manage and anticipate risks in a constantly changing environment. The work covers areas such as evaluating country-specific risk, understanding regulatory changes and determining credit worthiness. Risk Management provides independent oversight and maintains an effective control environment.