The Risk Operations Supervisor serves as a key liaison between frontline team members and Risk Operations leadership, ensuring operational efficiency, quality, and accountability. Essential Duties ...
The Risk Operations Supervisor serves as a key liaison between frontline team members and Risk Operations leadership, ensuring operational efficiency, quality, and accountability. Essential Duties ...
The Risk Operations Supervisor serves as a key liaison between frontline team members and Risk Operations leadership, ensuring operational efficiency, quality, and accountability. Essential Duties ...
The Risk Operations Supervisor serves as a key liaison between frontline team members and Risk Operations leadership, ensuring operational efficiency, quality, and accountability. Essential Duties ...
The position partners closely with Legal, HR, Operations, Brokers, and TPAs to actively manage risk exposure, ensure compliance, and drive accountability at the store level. The goal of this role is ...
The position partners closely with Legal, HR, Operations, Brokers, and TPAs to actively manage risk exposure, ensure compliance, and drive accountability at the store level. The goal of this role is ...
This leadership opportunity sits at the intersection of fraud risk, employee conduct, operational excellence, and enterprise governance. Reporting directly to the Head of Global Employee Fraud ...
This leadership opportunity sits at the intersection of fraud risk, employee conduct, operational excellence, and enterprise governance. Reporting directly to the Head of Global Employee Fraud ...
The Operational Risk Manager, Identity & Payment Risk is responsible for providing independent second-line oversight of operational risks within Early Warning's Certos Identity & Payment Risk ...
The Operational Risk Manager, Identity & Payment Risk is responsible for providing independent second-line oversight of operational risks within Early Warning's Certos Identity & Payment Risk ...
This position will focus on streamlined reporting of key risk metrics to key stakeholders and on the automation/development of the Risk Team's day-to-day energy risk, operational risk, credit risk ...
This position will focus on streamlined reporting of key risk metrics to key stakeholders and on the automation/development of the Risk Team's day-to-day energy risk, operational risk, credit risk ...
Senior Manager, Operations Risk Management
Phoenix, AZ · On-site +1
$115K - $138K/yr
The Senior Manager, Operations Risk Management is responsible for the first line of defense that enables us to deliver on our commitments to our customers, every day. This is a build role. In your ...
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Senior Manager, Operations Risk Management
Phoenix, AZ · On-site +1
$115K - $138K/yr
The Senior Manager, Operations Risk Management is responsible for the first line of defense that enables us to deliver on our commitments to our customers, every day. This is a build role. In your ...
Director, Business Risk & Controls Transformation - Property & Casualty Insurance
Phoenix, AZ · On-site +1
Deep expertise in principal risk disciplines, including insurance risk, financial risk, operational risk, compliance, and strategic risk. * Strong understanding of first line risk governance and ...
Director, Business Risk & Controls Transformation - Property & Casualty Insurance
Phoenix, AZ · On-site +1
Deep expertise in principal risk disciplines, including insurance risk, financial risk, operational risk, compliance, and strategic risk. * Strong understanding of first line risk governance and ...
Senior Business Reporting Analyst, Credit & Energy Risk
Scottsdale, AZ · On-site
$100K - $125K/yr
Reporting credit exposures, positions, risk assessments, operational risk issues, and performance in a timely and accurate fashion to senior management and members of the Energy Risk Committee.
Senior Business Reporting Analyst, Credit & Energy Risk
Scottsdale, AZ · On-site
$100K - $125K/yr
Reporting credit exposures, positions, risk assessments, operational risk issues, and performance in a timely and accurate fashion to senior management and members of the Energy Risk Committee.
The engineer will maintain and enhance ServiceNow-based solutions, improve data quality, and automate governance activities while partnering with stakeholders across architecture, risk, operations ...
The engineer will maintain and enhance ServiceNow-based solutions, improve data quality, and automate governance activities while partnering with stakeholders across architecture, risk, operations ...
LOB Risk Lead
Phoenix, AZ · On-site
The position partners closely with Technology, Information Security, Operational Risk, Audit, Compliance, Finance, and Enterprise Risk Management teams to develop and mature technology risk ...
LOB Risk Lead
Phoenix, AZ · On-site
The position partners closely with Technology, Information Security, Operational Risk, Audit, Compliance, Finance, and Enterprise Risk Management teams to develop and mature technology risk ...
Manager, Fraud Operations
Phoenix, AZ · On-site
$140K - $160K/yr
You will report to the Sr. Manager of Trust & Risk Operations, and lead a distributed (remote) team focused on solving our most sophisticated customer problems. * Lead, empower, coach and deliver ...
Manager, Fraud Operations
Phoenix, AZ · On-site
$140K - $160K/yr
You will report to the Sr. Manager of Trust & Risk Operations, and lead a distributed (remote) team focused on solving our most sophisticated customer problems. * Lead, empower, coach and deliver ...
Risk Director
Phoenix, AZ · On-site
Operational Risk Oversight * Identify, quantify, and monitor operational risks across safety, project delivery, subcontractor performance, and financial exposure. * Develop a "lessons learned ...
Risk Director
Phoenix, AZ · On-site
Operational Risk Oversight * Identify, quantify, and monitor operational risks across safety, project delivery, subcontractor performance, and financial exposure. * Develop a "lessons learned ...
Operational Risk Oversight * Identify, quantify, and monitor operational risks across safety, project delivery, subcontractor performance, and financial exposure. * Develop a "lessons learned ...
Operational Risk Oversight * Identify, quantify, and monitor operational risks across safety, project delivery, subcontractor performance, and financial exposure. * Develop a "lessons learned ...
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will: ✅ ...
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will: ✅ ...
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will: ✅ ...
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will: ✅ ...
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will: ✅ ...
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will: ✅ ...
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will: ✅ ...
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will: ✅ ...
Risk Specialist
Tempe, AZ · On-site +1
$94K/yr
... , and project managers to embed compliance and risk considerations into daily work to software development workflows. • Excellent knowledge of risk management principles, methodologies, and ...
Risk Specialist
Tempe, AZ · On-site +1
$94K/yr
... , and project managers to embed compliance and risk considerations into daily work to software development workflows. • Excellent knowledge of risk management principles, methodologies, and ...
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will: ✅ ...
SEALs are deployed globally to carry out high-risk operations in extreme conditions, from deserts and jungles to arctic and maritime environments. Key Responsibilities As a Navy SEAL, you will: ✅ ...
Risk Operations information
What are the most common challenges faced by professionals in Risk Operations, and how can they be overcome?
What are risk operations?
What are the key skills and qualifications needed to thrive as a Risk Operations professional, and why are they important?
What is the difference between Risk Operations vs Risk Analyst?
| Aspect | Risk Operations | Risk Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree, certifications like FRM or CRM often preferred | Bachelor's degree, certifications like FRM or CRM often preferred |
| Work Environment | Operational teams, risk management departments, often in financial institutions | Analytical teams, risk management units, in finance and banking sectors |
| Employer & Industry Usage | Used across financial services, banking, insurance for risk management processes | Commonly employed in finance, banking, and investment firms for risk assessment |
Risk Operations and Risk Analyst roles share similar credentials and industry usage, but Risk Operations focuses on managing risk processes and systems, while Risk Analysts primarily analyze data to identify risks. Both roles are vital in financial sectors, often working closely together to ensure comprehensive risk management.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Re-posted 10 days ago
Job description
About UsVensure Employer Solutions is the largest privately held organization in the HR technology and service sector, providing a comprehensive portfolio of solutions, including HR/HCM technology, managed services, and global business process outsourcing (BPO). The company and its service providers collectively serve over 95,000 businesses and process over $135B in annual payroll. As a "One Employer Solution" headquartered in Chandler, Arizona, Vensure helps thousands of businesses streamline and grow their operations with custom strategies that benefit both employers and employees. Find out more by visiting www.vensure.com .
Position Summary
The Risk Operations Supervisor provides hands-on, day-to-day operational leadership for the Risk Operations function, supporting Underwriting, Loss Control, and Workers' Compensation Claims activities. This role is responsible for supervising staff, ensuring consistent execution of established processes, maintaining compliance with regulatory, carrier, and internal requirements, and supporting the effective delivery of risk management services. The Risk Operations Supervisor serves as a key liaison between frontline team members and Risk Operations leadership, ensuring operational efficiency, quality, and accountability.
Essential Duties and Responsibilities
- Provide day-to-day supervision of the Risk Operations team, including Coordinators, Associates, Specialists, and Senior Specialists.
- Assign, prioritize, and monitor workloads to ensure service levels, turnaround times, and quality standards are met.
- Process and oversee timekeeping, PTO requests, scheduling, and coverage planning for the team.
- Deliver regular coaching, feedback, and performance guidance to team members.
- Serve as the first point of escalation for operational issues, complex cases, and workflow challenges.
- Promote a culture of accountability, collaboration, and continuous improvement.
- Support underwriting, loss control, and workers' compensation claims operations by ensuring accurate documentation, data integrity, and timely follow-up.
- Assist with the coordination and execution of loss control activities and follow-up on recommendations.
- Participate in workers' compensation claim reviews and operational discussions, escalating concerns as appropriate.
- Support the administration of PEO workers' compensation programs, renewals, and ongoing carrier requirements.
- Ensure risk-related operational processes align with organizational policies and legal requirements.
- Monitor team activities to ensure compliance with safety legislation, regulatory requirements, carrier guidelines, and internal policies.
- Conduct routine quality reviews and audits of work products to ensure accuracy, consistency, and completeness.
- Identify trends, gaps, or recurring issues and recommend process improvements to Risk Operations leadership.
- Assist with updating and maintaining standard operating procedures (SOPs) and training documentation.
- Prepare and contribute to operational reports related to productivity, claims activity, underwriting support, and service performance.
- Communicate regularly with the Risk Operations Manager regarding workload capacity, escalations, and operational risks.
- Serve as a liaison with internal departments to resolve inter-departmental issues and support risk management objectives.
- Support special projects and initiatives as assigned by Risk Operations leadership or senior management.
- Build, maintain and promote relationships with team members, peers across disciplines, and all other company team members ensuring effective coordination of communications and services affecting clients.
- Attend webinars and training to stay up to date on best practices related to the company and department.
- Complete projects and other duties as assigned by supervisor.
Knowledge, Skills, and Abilities
- Working knowledge of risk management, workers' compensation, underwriting, and PEO insurance operations.
- Ability to supervise and direct the work of others while remaining operationally hands-on as needed.
- Strong organizational, analytical, and problem-solving skills.
- Ability to follow, enforce, and help improve established policies and procedures.
- Effective verbal and written communication skills.
- Ability to build collaborative relationships and work effectively with leadership and cross functional partners.
- Proficiency in Microsoft Word, PowerPoint, and Excel, as well as internal systems.
- Ability to prepare reports, correspondence, and operational documentation.
Education & Experience
- High School diploma required.
- College degree in risk management, insurance, business, or a related field preferred but not required with relevant experience.
- Minimum of 3 years of experience in workers' compensation, underwriting, risk operations, or related PEO functions.
- Prior supervisory, lead, or coordination experience required.
Required Licenses and/or Certifications
- None
Physical, Mental, & Communication DemandsPhysical Demands
- Sedentary Work: Primarily involves sitting for extended periods, often at a desk or computer.
- Manual Dexterity: Frequent use of hands and fingers to operate a computer keyboard, mouse, and other office equipment.
- Mobility: Ability to travel occasionally for meetings, events and partner visits. Occasional walking or traversing throughout the office to meet with leaders and other employees.
- Visual Acuity: Ability to read and analyze data on a computer screen (or to read and analyze data with reasonable accommodation) and in printed materials.
- Lifting & Carrying: Minimal physical lifting required, but may involve handling documents, and lifting light office supplies.
Mental Demands
- Attention to Detail: High level strategic thinking combined with attention to operational detail.
- Problem-Solving: Strong problem-solving skills with a focus on scalability and efficiency.
- Multitasking: Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.
- Decision-Making: Sound judgement and decision-making in ambiguous or complex situations.
- Adaptability: Ability to adapt to changing market conditions and partner needs.
- Stress Management: Resilience under pressure and adaptability to shifting business needs.
Communication Demands
- Interpersonal Skills: Ability to build and maintain strong relationships and communicate effectively with employees, managers, clients and external vendors.
- Negotiation: Skilled in negotiation, conflict resolution, and influencing without authority.
- Cultural Sensitivity: Communicate with individuals from diverse cultural backgrounds, demonstrating cultural awareness and sensitivity.
- Verbal and Written Communication: Exceptional verbal and written communication skills for executive-level reporting, cross functional coordination, and team leadership. Ability to clearly articulate strategy, goals, and expectations across diverse teams.
- Presentation Skills: Ability to present to internal stakeholders, external partners, and senior leadership.
Environmental ConditionsIndoor, office environment. May occasionally have moderate noise level from copiers, printers, or coworkers.DisclaimerThis job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform the essential functions of this position. This document does not create an employment contract, implied or otherwise. Employment remains "at will".
This position is eligible for the following benefits:
- Health Insurance: Medical, dental, and vision coverage
- Retirement Plan: 401(k) with company match
- Paid Time Off: PTO, Holidays, Parental leave and Sick Leave provided as required by applicable state law
- Other Benefits: Life insurance, short term disability, long term disability, employee assistance program (EAP), flexible spending account (FSA), health savings account (HSA), Identity theft protection, critical illness, accident, cancer, hospital protection, legal and pet insurance.
About VensureHR
Sourced by ZipRecruiter
Company size
501 - 1,000 Employees
Headquarters location
Chandler, AZ, US
Year founded
2004