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Risk Manager Igaming Jobs (NOW HIRING)

GamblingCareers.com

Client Delivery Manager

Lansing, MI · On-site

Proactive problem solver with strong risk management capability. Join us at Aristocrat and play a pivotal role in delivering outstanding iGaming solutions to the market! Compensation Philosophy We ...

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Praxis Tech

VP Risk and Governance

San Francisco, CA · On-site

About Bvnk Bvnk is an iGaming operator based in San Francisco. Estimated Benefits * Health ... She builds the clarity and controls that let us move fast without hesitation - turning risk into ...

Aristocrat Leisure

Client Delivery Manager

Lansing, MI · On-site

As our Client Delivery Manager, you'll drive the flawless execution of iGaming products and ... Proactive problem solver with strong risk management capability. Compensation Philosophy We offer a ...

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Risk Manager Igaming information

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$51.5K

$111.6K

$170K

How much do risk manager igaming jobs pay per year?

As of Sep 14, 2026, the average yearly pay for risk manager igaming in the United States is $111,556.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,000.00 and $129,000.00 per year, depending on experience, location, and employer.

What does a risk manager in iGaming do?

A Risk Manager in iGaming is responsible for identifying, evaluating, and mitigating potential risks that could negatively impact an online gambling business. Their duties include monitoring player behaviors for signs of fraud or problem gambling, ensuring compliance with industry regulations, and developing policies to minimize financial losses. They also analyze data to detect unusual betting patterns and work closely with other departments to implement effective risk controls. The goal is to protect the company’s assets while maintaining a safe and fair gaming environment.

What are the key skills and qualifications needed to thrive as a risk manager in iGaming, and why are they important?

To thrive as a Risk Manager in iGaming, you need expertise in risk assessment, fraud detection, data analysis, and strong knowledge of gaming regulations, often supported by a degree in finance, business, or a related field. Familiarity with risk management software, anti-fraud systems, and compliance tools is typically required, along with certifications such as CAMS (Certified Anti-Money Laundering Specialist) being advantageous. Exceptional analytical thinking, attention to detail, and clear communication skills help you proactively identify threats and collaborate with cross-functional teams. These skills and qualifications are crucial for safeguarding company assets, maintaining regulatory compliance, and protecting the integrity of gaming operations.

What are some common challenges faced by risk managers in the iGaming industry, and how can they prepare to address them?

Risk Managers in the iGaming sector often encounter challenges like rapidly evolving regulatory landscapes, detecting fraudulent activities, and managing large volumes of transactional data. Staying current with local and international gaming laws, utilizing advanced analytics tools, and fostering strong communication with compliance and IT teams are vital strategies. Proactively participating in industry training and building a robust internal control framework can help address these challenges effectively and support overall business integrity.

What is the difference between Risk Manager Igaming vs Risk Analyst Igaming?

AspectRisk Manager IgamingRisk Analyst Igaming
CredentialsCertifications like CRC, CRM, or FRM often preferredSimilar certifications may be beneficial but less common
Work EnvironmentOversees risk strategies, policy development, and high-level risk mitigationAnalyzes data, assesses risks, and supports risk management decisions
Employer & Industry UsageUsed by gaming operators, online casinos, and sportsbooksCommonly employed within same industry for data analysis and risk assessment

The main difference is that Risk Managers Igaming focus on developing and implementing risk strategies at a managerial level, while Risk Analysts Igaming primarily analyze data to identify and assess risks. Both roles are essential in the igaming industry, but they differ in scope and responsibilities.

What states have the most Risk Manager Igaming jobs?

States with the most job openings for Risk Manager Igaming jobs include:

What are popular job titles related to Risk Manager Igaming jobs?

For Risk Manager Igaming jobs, the most frequently searched job titles are:

Infographic showing various Risk Manager Igaming job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $111,556 per year, or $53.6 per hour.

iGaming Customer Service Representative II- iGaming- Full Time

Atlantic City, NJ • On-site

Ocean Casino Resort
Amusement, Gambling, and Recreation • 1 - 5K employees
Learn more about Ocean Casino Resortexternal

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Ocean Casino Resort rating

8.4

Company rating: 8.4 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

Job description

About the Role

The iGaming Customer Service Representative II is responsible for working within a team to exceed customer satisfaction expectations and enhancing the play experience by providing professional, accurate, and timely assistance for all matters relating to the player’s interaction with the online casino via various communication channels including chat, phone, and e-mail. Additional duties include payment processing and reporting assistance on risk cases, as defined by Risk Manager.

Position Responsibilities

  • Exhibit conduct in accordance with all NJ Gaming Regulations and departmental policies and procedures
  • Capable of working efficiently in a high-volume work environment
  • Knowledgeable in online gaming products and how customers interact with said products
  • Possess excellent customer service skills
  • Actively monitor and complete incoming phone calls, emails and chats
  • Escalate any game-related issue and/or site issue to appropriate parties and create service tickets as required
  • Provide technical, product, and sales support to customers in a timely manner
  • Proactively develop and build customer relationships
  • Assist players with specifics about promotions, bonuses, loyalty programs and payment status
  • Assist with payment processing and executes both deposits and withdrawals
  • Investigate and resolve customer issues related to payments, including reconciliation of transactions
  • Communicate with third-party payment providers to resolve player issues related to deposits and withdrawals
  • Identify fraudulent or suspicious activity during player’s deposits and/or withdrawals
  • Experienced in troubleshooting and triaging complicated matters related to player inquiries
  • Serve as the point of escalation for all customer disputes that Customer Service Representative cannot resolve him/herself
  • Participate in investigations related to payments fraud and game play disputes
  • Detect and advise customers at risk of potential responsible gaming issues
  • Follow procedures to identify and report any suspicious or unusual activity
  • Contribute to the ongoing development and improvement of the online casino customer experience
  • Proactively contact players based on real-time monitoring of events
  • Participate in our outbound contact program, as required
  • Other duties as assigned

Essential Functions

  • Exposure to casino related environmental factors including but not limited to second- hand smoke, excessive noise, and stress related to servicing customers in a high pressure, fast paced environment.
  • Must be able to stand for an entire shift and be able to move throughout the casino/hotel areas.
  • Repetitive finger and wrist motion (key board data entry) as well as prolonged viewing of data on a computer monitor.
  • Must be able to work weekends and holidays, as well as flexible shifts and/or unusual hours.
  • Travel to/from work and on-site attendance to perform the position responsibilities and the essential functions of the job
  • Must be able to lift at least 25lbs.

Requirements

  • High School Diploma or equivalent GED preferred.
  • Ability to communicate with customers and employees in a clear and concise manner.
  • Excellent command of professional English reading, writing and verbal communication
  • Guest service experience preferred, including but not limited to casinos and/or online gaming
  • Superior Microsoft Excel skills required
  • Superior customer service skills with the ability to manage difficult customer situations and respond promptly to customer needs and requests.
  • Ability to effectively communicate in English
  • Able to work holidays/weekends

Benefits

  • Free meal on shift
  • Training & Development
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k,)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off
  • Pay Rate: $21.00/hour

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