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Risk And Insurance Manager Jobs in Puerto Rico (NOW HIRING)

Assurant, Inc

Sr. Auto Claims Analyst

San Juan, PR

Bachelor's degree, preferably in Engineering, Business Administration, Finance, Accounting, Risk Management or Insurance. * 5+ years of experience in auto claims, extended warranties, or vehicle ...

Toyota

Supplier Administrator

San Juan, PR · On-site

Responsible for outlining and defining the Control Risk Assessment (Enterprise Compliance), which ... management oversight activities with assigned suppliers (tracking of contract, insurance, and ...

Aon Corporation

PR

... M tool Update (Aon Connect Pipeline). Annual Revenue (Human Capital / Risk Capital) Your Impact ... About you: * shown experience in the insurance industry in a growth capacity or related business ...

Hospitality Staffing Solutions Group Llc

PR · On-site

$40K - $45K/yr

Report any workers compensation incidents to Risk Management. Separate employees when necessary ... Medical, Dental, and Vision insurance * Short-Term Disability coverage * Supplemental Life ...

Acumenian

Associate in Grants

San Juan, PR · On-site

... manage risk, and achieve strategic goals in sectors including aviation, transportation, transit ... Medical, dental, and vision insurance for employees and their dependents * Retirement savings plan ...

Consertus, Inc.

Associate in Grants

San Juan, PR · On-site

... manage risk, and achieve strategic goals in sectors including aviation, transportation, transit ... Medical, dental, and vision insurance for employees and their dependents * Retirement savings plan ...

Consertus, Inc.

Associate in Grants

San Juan, PR

... manage risk, and achieve strategic goals in sectors including aviation, transportation, transit ... Medical, dental, and vision insurance for employees and their dependents * Retirement savings plan ...

Acumenian

Associate in Grants

San Juan, PR · On-site

... manage risk, and achieve strategic goals in sectors including aviation, transportation, transit ... Medical, dental, and vision insurance for employees and their dependents * Retirement savings plan ...

Acumenian

Associate in Grants

San Juan, PR · On-site

... manage risk, and achieve strategic goals in sectors including aviation, transportation, transit ... Medical, dental, and vision insurance for employees and their dependents * Retirement savings plan ...

General Investment LLC

PR · On-site

$26K - $28K/yr

... risk levels, and recommended remediation strategies. * Present findings and risks to management and ... Vision insurance Work Location: In person M-F 8AM-5PM

Baxter

Sr. Environmental Engineer

Guayama, PR

Experience supporting wastewater treatment systems, air compliance programs, and Risk Management ... insurance coverage for basic life, accident, short-term and long-term disability, and business ...

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Showing results 21-40

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Risk And Insurance Manager information

What does a risk and insurance manager do?

As a risk and insurance manager, you have the combined duties of a risk manager and an insurance manager. Risk management is the practice of controlling risk through tactics that offset the likelihood of financial loss. Insurance management, on the other hand, is used to develop ways to limit or those losses by purchasing insurance against risks, such as disability payments or employee accidents. Your combined responsibilities as a risk and insurance manager revolve around reducing risk while developing safety nets to prevent loss on risks the company does take. This is especially crucial in corporate risk management, in which you are often dealing with risky investments on which the company is unwilling to take a full loss.

What does a risk and insurance manager do?

A Risk and Insurance Manager is responsible for identifying, assessing, and mitigating potential risks that could impact a company’s operations, finances, or reputation. They develop strategies to minimize those risks, such as purchasing insurance policies, implementing safety protocols, and conducting regular risk assessments. Additionally, they handle claims management, work with insurance brokers, and ensure compliance with relevant laws and regulations. Their role is vital in protecting the company from unexpected losses and ensuring business continuity.

What are the key skills and qualifications needed to thrive as a risk and insurance manager, and why are they important?

To thrive as a Risk and Insurance Manager, you need expertise in risk assessment, insurance policies, financial analysis, and typically a bachelor’s degree in finance, business, or a related field. Familiarity with risk management software, claims management systems, and relevant certifications such as ARM (Associate in Risk Management) or CPCU (Chartered Property Casualty Underwriter) are highly valuable. Strong analytical thinking, attention to detail, negotiation skills, and effective communication set top performers apart in this role. These competencies are crucial for identifying potential threats, mitigating financial losses, and ensuring the organization’s long-term stability.

How does a risk and insurance manager typically interact with other departments within an organization?

Risk and Insurance Managers work closely with various departments such as legal, finance, operations, and human resources to identify potential risks and ensure appropriate insurance coverage. They often collaborate to assess new projects, analyze claims, and develop risk mitigation strategies. Regular communication and teamwork are essential, as these managers must gather input from different teams to create comprehensive risk management plans. This cross-functional collaboration also helps them stay informed about organizational changes that might impact insurance needs or risk exposure.

What is the difference between Risk And Insurance Manager vs Insurance Analyst?

AspectRisk And Insurance ManagerInsurance Analyst
CredentialsCertifications like CPCU, ARM, or CPCUAdjuster licenses, actuarial certifications often preferred
Work EnvironmentCorporate risk management departments, insurance carriersInsurance companies, brokerage firms, consulting agencies
Employer & Industry UsageUsed in industries with significant risk exposure, large corporationsUsed in insurance firms, underwriting, claims analysis
Search & Comparison IntentUnderstanding risk management roles, career pathsAnalyzing insurance policies, assessing claims

The main difference is that a Risk And Insurance Manager oversees risk management strategies and insurance programs within an organization, focusing on risk mitigation and policy management. An Insurance Analyst primarily evaluates insurance policies, analyzes claims, and supports underwriting processes. Both roles require relevant certifications and are integral to the insurance and risk management industry, but they serve different functions within the risk and insurance ecosystem.

More about Risk And Insurance Manager jobs

What job categories do people searching Risk And Insurance Manager jobs in Puerto Rico look for?

The top searched job categories for Risk And Insurance Manager jobs in Puerto Rico are:

Risk And Insurance Manager jobs near you
Infographic showing various Risk And Insurance Manager job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Manager, Call Center (Concierge)

Oriental Financial Services LLC

San Juan, PR • On-site

Full-time

Re-posted 17 days ago

Job description

The Manager, Remote Network (Call Center Concierge) is responsible for the oversight of the Concierge team. Ensure the team serves high-end customers with a sharp and professional business approach. Increases revenues and portfolio by building good will and customer loyalty. Making the high-end customer feel pampered and eager to increase relationship due to satisfaction. Position works on-site based in San Juan, PR.
MAJOR DUTIES & RESPONSIBILITIES:
  • Manage high-value customer relations and offer the right solutions by understanding the true needs and by providing concierge-type service. Provide personalized and caring experiences.
  • Identifying potential new clients and working with them to build a lasting relationship to manage their wealth.
  • Identify opportunities to cross-sell banking products and services to clients, such as accounts, mortgages, insurance, and investment products, to maximize revenue and deepen client relationships.
  • Offer personalized financial advice and solutions tailored to the client's financial management objectives, including investment options. Anticipate and resolve client requests to exceed expectations.
  • Assist clients with their banking transactions and service requirements while building relationships and helping identify financial needs.
  • Promote agents' anticipation and resolution of client requests to exceed expectations, no matter how small or large the request.
  • Make sure high-value customers are aware of all we can do, to make their financial lives better.
  • Be self-sufficient in developing creative solutions to complex challenges presented by customers.
  • Be willing to assume risk and make decisions when critical or urgency emerges.
  • Cultivate, and create strong, authentic, and trusted relationships between the team and customers.
  • Comply and exceed engagement and service level performance targets.
  • Re-engage inactive high-value customers.
  • Use negotiation talents to solve service issues, provide financial solutions and provide expert advice towards customers' needs.
  • Position himself as the customer owner by making sure any issue escalated or referred to other areas is solved with agility and priority.
  • Make sure the team follows up on any open issue, referral, or consultation until it is solved and confirm customer satisfaction no matter if the issue was assigned to others.
  • Grow relationships and generate additional product bonding and generate referrals from satisfied customers.
  • Strengthen bank relationships with clients and the team, utilizing excellent communication techniques, professional projection, and image.
  • Stay updated on economic trends, the stock market, and relevant topics to engage in customer conversations.
  • Calls on prospective and existing customers to develop professional relationships; solicit new business. Follows up after the initial service or sales encounter.
  • Oversee the comprehensive management of Elite segment clients, including onboarding processes, proactive follow-up, and ongoing maintenance. Ensure compliance with the institution's defined quality and service standards, delivering a differentiated experience through the Concierge program.
  • Lead the team in the effective implementation of institutional cross-selling and deepening strategies, aimed at strengthening relationships with Elite clients. Promote engagement with Oriental by fostering long-term relationships and maximizing the bank's value proposition.
  • Participate in training programs, certifications, or required licenses to support specialized functions, ensuring that critical knowledge and competencies remain up to date.
  • Encourage active team participation in initiatives targeting Concierge segment clients, with the goal of strengthening relationships, fostering authentic connections, and delivering meaningful experiences that enhance the customer journey and promote long-term loyalty.
  • Facilitate collaboration across service lines, ensuring the team responds effectively to operational demands from areas such as Onboarding, Concierge Line, Elite, among others. Guarantee comprehensive coverage, service continuity, and a frictionless client experience.
  • Supervise and support the professional development of the team, ensuring their participation in training programs, certifications, and required licenses to keep key competencies and specialized knowledge current.
  • Represent the Concierge team in activities, fostering strong and lasting relationships with program clients through personalized and proactive service.

EDUCATION AND EXPERIENCE:
  • Bachelor's degree in Business Administration, Finance or related field required.
  • At least three (3) years' experience in a financial services company or related work of management required. Supervisory experience in call center environment is highly-desirable.
  • Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
  • Fully bilingual - English and Spanish (verbal and written) required.
  • Excellent consulting, sales, interpersonal and communication skills (written and public speaker).
  • People oriented - deals effectively with clients of diverse social and gender groups.
  • Strong analytical, decision making and problem-solving skills.

WORK AUTHORIZATION & ELEGIBILITY:
  • Legally authorized to work in the US is required. This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
  • Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Oriental is an Equal Opportunity Employer (EEO/Affirmative Action for Veterans/Workers with Disabilities)
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