ZipRecruiter

Log In

1

Ring Tech Jobs (NOW HIRING)

Amazon

Brand Media Lead, Ring & Blink

Hawthorne, CA · On-site

As Ring and Blink build the next generation of smart security, we are looking for a data-driven ... You'll champion experimentation, explore new technologies, and support business planning through ...

Amazon

Software Development Manager, Ring

Sunnyvale, CA · On-site

$144K - $191K/yr

Ring is looking for a Software Development Manager responsible for leading a team of engineers ... AI/ML technologies - Strong knowledge in one or more of the following areas: (i) Camera and ...

Amazon

Brand Media Lead, Ring & Blink

Hawthorne, CA · On-site

As Ring and Blink build the next generation of smart security, we are looking for a data-driven ... You'll champion experimentation, explore new technologies, and support business planning through ...

Amazon

Sr. Builder - Mobile (Sr. SDE), Ring

Reading, MA · On-site

$140K - $176K/yr

Ring is redefining how millions of people interact with their homes every single day. As a Senior ... BASIC QUALIFICATIONS - Experience as a mentor, tech lead or leading an engineering team - 7+ years ...

Amazon

Sr Applied Scientist, Ring AI

Sunnyvale, CA · On-site

$107K - $146K/yr

... machine learning technology to deliver the best experience for our neighbors. This is a great ... Ring devices - Influence system design and product vision by making informed decisions on the ...

Amazon

Sr Applied Scientist, Ring AI

Sunnyvale, CA · On-site

$107K - $146K/yr

... machine learning technology to deliver the best experience for our neighbors. This is a great ... Ring devices - Influence system design and product vision by making informed decisions on the ...

previous page

Showing results 41-60

All JobsRetail JobsRetail Store JobsJeweler JobsRing Tech Jobs

Ring Tech information

See salary details

$29K

$48K

$78K

How much do ring tech jobs pay per year?

As of Sep 11, 2026, the average yearly pay for ring tech in the United States is $47,997.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,500.00 and $55,000.00 per year, depending on experience, location, and employer.

What is a Ring tech?

A Ring Tech, short for Ring Technician, is a professional who specializes in installing, maintaining, and troubleshooting Ring smart home security devices, such as doorbell cameras, alarm systems, and other home automation products. They assist customers with device setup, connectivity issues, and provide technical support both remotely and onsite. Ring Techs often work for security companies or directly for Ring, ensuring customers' security systems function optimally and securely. Their role may also include educating users on device features and best practices for home security.

What are some typical challenges a Ring tech might face during home security system installations, and how can they be addressed?

Ring Techs often encounter challenges such as integrating new devices with existing home networks, troubleshooting connectivity issues, and ensuring that installations meet both technical and customer service standards. To address these challenges, it's important to have strong problem-solving skills, stay up-to-date with the latest product updates, and communicate clearly with customers about their system's capabilities. Regular training and collaborating with more experienced team members can also help overcome technical hurdles and improve the overall customer experience.

What are the key skills and qualifications needed to thrive as a Ring tech, and why are they important?

To thrive as a Ring Technician, you generally need a solid understanding of security systems, basic electrical knowledge, and experience with installing and troubleshooting smart home devices, often supported by relevant certifications or technical training. Familiarity with tools such as drills, voltage testers, and mobile configuration apps like the Ring app are typically required. Strong customer service skills, attention to detail, and effective communication set top performers apart in this role. These skills ensure reliable installations, satisfied customers, and the safe, efficient operation of smart security systems.

What is the difference between Ring Tech vs Locksmith?

AspectRing TechLocksmith
CredentialsTypically no formal certification required, but some may have specialized trainingOften requires licensing or certification depending on state laws
Work EnvironmentPrimarily on-site at residential, commercial, or industrial locations, often involving installation and maintenance of security systemsWork on-site at various locations, focusing on lock installation, repair, and key cutting
Industry UsageUsed in security system installation companies, tech firms, and alarm service providersCommonly employed in security, hardware stores, and independent service providers

While both Ring Techs and Locksmiths work with security and access control, Ring Techs mainly focus on installing and maintaining Ring security systems and smart devices, often requiring technical skills. Locksmiths primarily handle physical lock and key services, with some requiring licensing. The roles overlap in security installation but differ in scope and credentials.

What cities are hiring for Ring Tech jobs?

Cities with the most Ring Tech job openings:

What states have the most Ring Tech jobs?

States with the most job openings for Ring Tech jobs include:

What are popular job titles related to Ring Tech jobs?

For Ring Tech jobs, the most frequently searched job titles are:

Product Manager - Technical, AI Voice, Ring & Blink Customer Service Technology

Hawthorne, CA • On-site

Amazon
IT Services • 10K+ employees
Learn more about Amazonexternal

$169K - $196K/yr

Full-time

Re-posted 24 days ago

Amazon rating

7.4

Company rating: 7.4 out of 10

Based on 7,171 frontline employees who took The Breakroom Quiz

Job description

We are seeking a Product Manager - Technical to own Ring and Blink's AI Voice products end-to-end, from strategic vision through production operations. This role leads the product direction for Ring's and Blink's AI voice agents, which collectively handle hundreds of thousands of customer calls per month across US and international markets.
The CS Technology Enablement team builds the AI and platform products that power Ring and Blink's customer service organization. We operate at the intersection of conversational AI, contact center technology, and customer experience, shipping products built on Amazon Connect, Salesforce Service Cloud Voice, Amazon Bedrock, and purpose-built voice AI infrastructure

We move fast, measure everything, and iterate weekly based on real production data. Our work succeeds only when customers get their problems solved.
Key job responsibilities
- Own the Complete Product Lifecycle: Define strategic vision and multi-quarter roadmaps for voice AI products. Drive cross-functional execution across engineering, operations, data science, and vendor partners

Maintain accountability for containment, resolution, CSAT, and cost-per-contact outcomes.
- Drive Weekly Product Improvement Cycles: Review production performance data at the intent, market, and interval level. Identify failure modes, conduct root cause analysis, and translate findings into prioritized product improvements.
- Navigate Technical Complexity: Make informed tradeoffs across LLM architectures (Bedrock, third-party), prompt strategies, intent classification approaches, and dialog management designs. Distinguish between one-way and two-way door decisions in a rapidly evolving AI landscape.
- Manage Vendor and Platform Partnerships: Own the technical and commercial relationship with external vendors

Partner with Amazon Connect, Salesforce, and internal Bedrock teams to deliver integrated capabilities.
- Lead International Expansion: Define market-specific requirements for new geographies including telephony, compliance, language, and localization. Coordinate phased rollouts with operations and QA.
- Build Consensus Across Functions: Partner with Operations, Workforce Management, Quality Assurance, Training, and Engineering to align on rollout readiness, staffing impact, and escalation paths.
A day in the life
You start the morning reviewing voice AI performance data and identifying product improvement opportunities. From there, you might partner with CS Operations leadership to align on rollout readiness for a new capability, ensuring associate training, escalation paths, and workforce planning are in place before traffic ramps begin.
Mid-day could include a technical design session with engineering on a new agent skill, a vendor sync to evaluate upcoming platform capabilities, or a working session with Workforce Management to model how a containment improvement will shift call volume and staffing needs

You regularly connect with Quality Assurance to refine how AI interactions are evaluated and with Training to ensure associates are prepared for changes in call flow.
About the team
The CS Technology Enablement team sits within Ring & Blink Customer Service (Devices & Services). We are a team of product managers, technical program managers, solutions architects, and engineering. We own the AI, platform, and tooling products that Ring and Blink's customer service organization runs on.

What Amazon employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Amazon logo

About Amazon

Sourced by ZipRecruiter

Amazon.com, Inc., commonly known as Amazon, is an American multinational technology company. It was founded by Jeff Bezos in 1994 and initially started as an online marketplace for books. Since then, Amazon has expanded its operations and become one of the largest e-commerce companies in the world. Amazon's primary business is its online retail platform, where customers can purchase a vast array of products, including electronics, clothing, books, home goods, and much more. The company offers a convenient and user-friendly shopping experience, with features such as fast shipping, customer reviews, and personalized recommendations. In addition to its e-commerce platform, Amazon has diversified its business into various other areas. One of its notable ventures is Amazon Web Services (AWS), a comprehensive cloud computing platform that provides services such as storage, compute power, and database management to individuals and businesses. AWS has become a leader in the cloud computing industry, powering many websites and applications worldwide. Amazon has also developed its own consumer electronics, including the popular Amazon Kindle e-reader, Fire tablets, Fire TV streaming devices, and the Alexa-powered Echo smart speakers. The Alexa voice assistant, integrated into these devices, allows users to interact with their devices using voice commands, perform tasks, and access information. Furthermore, Amazon has expanded into media and entertainment. It operates Prime Video, a streaming service that offers a wide range of movies, TV shows, and original content. Amazon Music provides a platform for streaming and purchasing digital music, while Audible offers audiobooks and other audio content. The company's commitment to customer satisfaction and convenience is demonstrated by its membership program, Amazon Prime. Prime members receive various benefits, including free two-day shipping, access to streaming services, exclusive deals, and more.

Industry

It services, book publishers, retail, real estate, computer and electronic product manufacturing and software development

Company size

10,000+ Employees

Headquarters location

Seattle, WA, US

View All Amazon Jobs

Apply